Belleza Del Sol Salon

★★★★☆
  • 31093 Temecula Pkwy # D

    Temecula, CA 92592

    Map & Directions
  • 951-303-6099

About Belleza Del Sol Salon

Categories
Hours
Daily, 10am - 5pm. Appointments are required for children
Reservations
Make A Reservation

Personal Services

Personal Services
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3.5 8
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.

WOW! My Hair hasn't been in such great shape for ages! I am extreamly pleased ! I found the costumer service to be outstanding as well. Very clean and CLASSY! My girl is Ashley Wiltlock.

5
★★★★★

WOW! My Hair hasn't been in such great shape for ages! I am extreamly pleased ! I found the costumer service to be outstanding as well. Very clean and CLASSY! My girl is Ashley Wiltlock.

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I had made an appointment for cut and color on my birthday. I showed up and was asked to wait a bit. Well after about 10 minutes, one of the girls said my hairstylist called in sick earlier in the day and did not bother to call me to cancel the appointment. No one else was helpful nor did they offer to give me another appointment. I was very dissapointed to say the least. I will never go back. Considering the prices of their services, they should do a much better job with customer service!

1
★☆☆☆☆

I had made an appointment for cut and color on my birthday. I showed up and was asked to wait a bit. Well after about 10 minutes, one of the girls said my hairstylist called in sick earlier in the day and did not bother to call me to cancel the appointment. No one else was helpful nor did they offer to give me another appointment. I was very dissapointed to say the least. I will never go back. Considering the prices of their services, they should do a much better job with customer service!

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0 out of 1 people found this review helpful.

.

Thank you for the wonderful experience, it was the best! I would recommend this salon to everyone. The people who work there are truly professionals. GREAT haircut and GREAT color!!! I've received so many compliments since my visit. The salon is beautiful, clean and relaxing. I will definitely return!

5
★★★★★

Thank you for the wonderful experience, it was the best! I would recommend this salon to everyone. The people who work there are truly professionals. GREAT haircut and GREAT color!!! I've received so many compliments since my visit. The salon is beautiful, clean and relaxing. I will definitely return!

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.

We sincerely regret Reviewer "M" had a negative experience at Belleza del Sol. We truly did not intend for Reviewer "M" to be "screwed out of her appointment" and did indeed try to accommodate her by offering her a later appointment which she turned down. We truly value our existing clients as well as new clients and deeply apologize for any and all mis-communication.

Respectfully,The Staff at Belleza del Sol

4
★★★★☆

We sincerely regret Reviewer "M" had a negative experience at Belleza del Sol. We truly did not intend for Reviewer "M" to be "screwed out of her appointment" and did indeed try to accommodate her by offering her a later appointment which she turned down. We truly value our existing clients as well as new clients and deeply apologize for any and all mis-communication.

Respectfully,The Staff at Belleza del Sol

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.

This place doesn't even deserve 1 star. I booked an appointment well over 1 week in advance. Showed up on the day of, and was told I had no appointment. In fact, the owner of the salon (whom I spoke with on the phone and set the appt up with) basically called me a liar. I explained to her that she had called me with the confirmed appt date. She said "I usually don't make these kinds of mistakes. I'm not saying I didn't but..." WHAT??! I mean WHAT?!?!?! I was a potential new client but the lack of customer service was a definite deal-breaker. Not only did they screw me out of my appt, but nothing was done to make up for this mistake. Maybe this was done because I only wanted a haircut and not a full service, etc? Apparently, they do not value new business for themselves. Will definitely warn people against going here.I agree with a previous reviewer that the salon staff did not seem friendly.

Edited: Yes, that is correct. I was offered another appt for an hour later on the same day. But seeing as how I did not want to be "squeezed in" at said time and have a rushed job done, I am still standing by my review. Hopefully, you (Belleza Del Sol staff) will review your customer service policies and others do not have to resort to negative reviews about your business.

1
★☆☆☆☆

This place doesn't even deserve 1 star. I booked an appointment well over 1 week in advance. Showed up on the day of, and was told I had no appointment. In fact, the owner of the salon (whom I spoke with on the phone and set the appt up with) basically called me a liar. I explained to her that she had called me with the confirmed appt date. She said "I usually don't make these kinds of mistakes. I'm not saying I didn't but..." WHAT??! I mean WHAT?!?!?! I was a potential new client but the lack of customer service was a definite deal-breaker. Not only did they screw me out of my appt, but nothing was done to make up for this mistake. Maybe this was done because I only wanted a haircut and not a full service, etc? Apparently, they do not value new business for themselves. Will definitely warn people against going here.I agree with a previous reviewer that the salon staff did not seem friendly.

Edited: Yes, that is correct. I was offered another appt for an hour later on the same day. But seeing as how I did not want to be "squeezed in" at said time and have a rushed job done, I am still standing by my review. Hopefully, you (Belleza Del Sol staff) will review your customer service policies and others do not have to resort to negative reviews about your business.

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0 out of 2 people found this review helpful.

.

Best cut and color I have received in a long time!!! Love the salon, and the staff could not have been friendlier! Had a great experience, would recommend to everyone!!!

5
★★★★★

Best cut and color I have received in a long time!!! Love the salon, and the staff could not have been friendlier! Had a great experience, would recommend to everyone!!!

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.

I really liked the look of the salon, it was nice inside. Unfortunately the girl that I had there was really new and did not have a lot of experience so I was not pleased with my cut. The staff in there was not very friendly in my opinion. That is the one and only time I have been in there. I never went back.

2
★★☆☆☆

I really liked the look of the salon, it was nice inside. Unfortunately the girl that I had there was really new and did not have a lot of experience so I was not pleased with my cut. The staff in there was not very friendly in my opinion. That is the one and only time I have been in there. I never went back.

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0 out of 1 people found this review helpful.

.

Everyone at Belleza del Sol is amazing! Not only are they up with the latest in haircuts,coloring and style, they are truly professionals. The Salon is warm and inviting. The stylist are friendly and interact with each other and their clients! The experience is worth every penny.

5
★★★★★

Everyone at Belleza del Sol is amazing! Not only are they up with the latest in haircuts,coloring and style, they are truly professionals. The Salon is warm and inviting. The stylist are friendly and interact with each other and their clients! The experience is worth every penny.

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1 out of 1 people found this review helpful.

 

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