Metro Pcs

★★★☆☆
  • 6883 Mission St

    Daly City, CA 94014

    Map & Directions
  • 650-756-9050

About Metro Pcs

Categories

Communications & Utilities

Communications & Utilities
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2.5 4
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For over a week I argued, begged & pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

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1
★☆☆☆☆

For over a week I argued, begged & pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

Pass the link along

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The usual very bad customer service from metro pcs.
Unknowledgable, unhelpful, rude, resentful employees.

1
★☆☆☆☆

The usual very bad customer service from metro pcs.
Unknowledgable, unhelpful, rude, resentful employees.

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Metro offers all the time you want to talk on your celli and don't forget texting. This is the best plan for our kids because it eliminates all the arguments of going over the minutes and texting. The service however, is not as good as other cellular companies

3
★★★☆☆

Metro offers all the time you want to talk on your celli and don't forget texting. This is the best plan for our kids because it eliminates all the arguments of going over the minutes and texting. The service however, is not as good as other cellular companies

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With Metro pcs you could talk on your cell phone 24 hours a day and still have a flat monthly rate . Metro pcs has the best phone plan that lets you talk when ever you want.

5
★★★★★

With Metro pcs you could talk on your cell phone 24 hours a day and still have a flat monthly rate . Metro pcs has the best phone plan that lets you talk when ever you want.

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