Wyndham-Smith Patrice - Valencia Dental Care

★★☆☆☆

About Wyndham-Smith Patrice - Valencia Dental Care

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  • Dentists

Health & Medical

Health & Medical
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28097 Smyth Drive Valencia, CA

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TERRIBLE Service!!!!

STOLE MY VISA INFO AND CHARGED MY CARD!!!! REFUSED TO CLOSE MY ACCOUNT WHEN ASKED, Later STOLE MY CARD INFO AND CHARGED MY CARD!!!!! CROOKS, OVER CHARGE FOR EVERYTHING... ABSOLUTE CRIMINALS!

1
★☆☆☆☆

TERRIBLE Service!!!!

STOLE MY VISA INFO AND CHARGED MY CARD!!!! REFUSED TO CLOSE MY ACCOUNT WHEN ASKED, Later STOLE MY CARD INFO AND CHARGED MY CARD!!!!! CROOKS, OVER CHARGE FOR EVERYTHING... ABSOLUTE CRIMINALS!

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I finally found a great office that accepts my HMO. I had my doubts when I switched from my PPO to a HMO. I was expecting the worst but was totally surprised. Not only was the facility clean and high tech, but the staff was very helpful and professional in explaining my benefits. They told me that certain procedures needed to be preauthorized. I had the choice of paying in advance and getting reimbursed once the office received the reimbursement form my insurance or to wait several weeks to hear back from my insurance. I chose to pay in advance due to the fact that I was in a lot of pain. The office sent me back the reimbursement immediately the moment my insurance was able to process my claim. I do not know why the previous review had a hard time, but I would assume it was the insurance company delaying the reimbursement. My whole family has now been going here for several months. It has been very easy and convenient for me because they have all the specialist on staff their so that I don't have to take my kids to see an orthodontis. Phylus who cleans my teeth is awsome and Dr Kim is fast, efficient and painless. I would totally recommend this office no matter what insurance you have.

2
★★★★★

I finally found a great office that accepts my HMO. I had my doubts when I switched from my PPO to a HMO. I was expecting the worst but was totally surprised. Not only was the facility clean and high tech, but the staff was very helpful and professional in explaining my benefits. They told me that certain procedures needed to be preauthorized. I had the choice of paying in advance and getting reimbursed once the office received the reimbursement form my insurance or to wait several weeks to hear back from my insurance. I chose to pay in advance due to the fact that I was in a lot of pain. The office sent me back the reimbursement immediately the moment my insurance was able to process my claim. I do not know why the previous review had a hard time, but I would assume it was the insurance company delaying the reimbursement. My whole family has now been going here for several months. It has been very easy and convenient for me because they have all the specialist on staff their so that I don't have to take my kids to see an orthodontis. Phylus who cleans my teeth is awsome and Dr Kim is fast, efficient and painless. I would totally recommend this office no matter what insurance you have.

Pros: clean, professional,

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Awful office! I was overcharged by 1900.00, and I have been trying to get them to reimburse me. I filed a grievance with my insurer, and when I called to find out when I would be reimbursed, I was told that since I "got the insurance company involved," my refund would be postponed further!! Their "Patient Care Coordinator" DO NOT GO TO THIS OFFICE UNLESS YOU WANT TO BE OVERCHARGED!

1
★☆☆☆☆

Awful office! I was overcharged by 1900.00, and I have been trying to get them to reimburse me. I filed a grievance with my insurer, and when I called to find out when I would be reimbursed, I was told that since I "got the insurance company involved," my refund would be postponed further!! Their "Patient Care Coordinator" DO NOT GO TO THIS OFFICE UNLESS YOU WANT TO BE OVERCHARGED!

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