Security Towing & Recovery

★★★☆☆
  • 1625 NW Raleigh St

    Portland, OR 97209

    Map & Directions
  • 503-287-3121

About Security Towing & Recovery

3.25 4
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Car was towed in NW Portland. Scraped front bumper and rear panel and of course Security is trying to wiggle out of it. No scrapes before towing but they're sure there now. What a coincidence. They have a corporate owner, Sergeant's

3
★★★★★

Car was towed in NW Portland. Scraped front bumper and rear panel and of course Security is trying to wiggle out of it. No scrapes before towing but they're sure there now. What a coincidence. They have a corporate owner, Sergeant's

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This review has nothing to do with the fact that my car was towed while parked in NW Portland. That decision was made by the city. But while attempting to reacquire my car, however, Security towing handled the situation very poorly. Firstly, their arrogant attitudes greeted me at the door, which I'm sure, was consequence to them having to deal with numerous unhappy people on a daily basis. I was not one of these people, but was confronted with sarcasm and an all-around unhelpful attitude regardless. Each question was answered minimally and with disdain, usually in the form of a grunt. The entire compound is disgustingly filthy, as are the employees. I spoke with the manager while two employees stood behind me, both covered in grime and cigarette smoke discussing a basketball game with an extreme amount of profanity. This unkempt outer-appearance delivers exactly what anyone walking into their compound expects: Dirty guys who are not willing to help out customers regardless of their attitudes upon entrance and would probably kill bankrupt their business if it weren't for their city contract. I know nothing about A&B towing but I am willing to pay the extra dollars to deal with them in the instance that this happens again.

0
★☆☆☆☆

This review has nothing to do with the fact that my car was towed while parked in NW Portland. That decision was made by the city. But while attempting to reacquire my car, however, Security towing handled the situation very poorly. Firstly, their arrogant attitudes greeted me at the door, which I'm sure, was consequence to them having to deal with numerous unhappy people on a daily basis. I was not one of these people, but was confronted with sarcasm and an all-around unhelpful attitude regardless. Each question was answered minimally and with disdain, usually in the form of a grunt. The entire compound is disgustingly filthy, as are the employees. I spoke with the manager while two employees stood behind me, both covered in grime and cigarette smoke discussing a basketball game with an extreme amount of profanity. This unkempt outer-appearance delivers exactly what anyone walking into their compound expects: Dirty guys who are not willing to help out customers regardless of their attitudes upon entrance and would probably kill bankrupt their business if it weren't for their city contract. I know nothing about A&B towing but I am willing to pay the extra dollars to deal with them in the instance that this happens again.

Pros: Speedy Towing I guess

Cons: Filthy, Employee attitudes,

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If you parked you car illegally and the police or parking enforcement had you towed I am quite sure you would have a negative opinion of this company , after all it was their fault you didn't read the signs or forgot to get insurance. But you can do no better when it comes to getting a tow when you need one, They have fast response times and treat your car as if they owned it themselves. If you need your car recovered from a bad spot they have the most knowledgeable drivers in Portland on how to get it out without causing further damage.
At $50.00 hookup and $5 per towed mile and $85hr recovery charge they are among the lowest priced company's around.

I read the first review and making an educated guess I would say they were towed by the police or parking enforcement (more than once) as breakdown and recovery customers rarely pick their cars up at the tow lot. much less the tow lot next door (A&B). They might also want to check their facts before making education assumptions.

2
★★★★★

If you parked you car illegally and the police or parking enforcement had you towed I am quite sure you would have a negative opinion of this company , after all it was their fault you didn't read the signs or forgot to get insurance. But you can do no better when it comes to getting a tow when you need one, They have fast response times and treat your car as if they owned it themselves. If you need your car recovered from a bad spot they have the most knowledgeable drivers in Portland on how to get it out without causing further damage.
At $50.00 hookup and $5 per towed mile and $85hr recovery charge they are among the lowest priced company's around.

I read the first review and making an educated guess I would say they were towed by the police or parking enforcement (more than once) as breakdown and recovery customers rarely pick their cars up at the tow lot. much less the tow lot next door (A&B). They might also want to check their facts before making education assumptions.

Pros: fast,reliable,knowlagable

Cons: police impound lot

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The crew running this business are unbelievably arrogant from the individual operating the tow truck to SOB behind the counter. Every question gets an sarcastic response. These types of people are upset with themselves. Sorry they didn't finish high school and feel sarcastic responses elevate them above the rest of the community.

Please use A&B towing. The individuals working across the street are approachable and have the temperament for the job.

0
★☆☆☆☆

The crew running this business are unbelievably arrogant from the individual operating the tow truck to SOB behind the counter. Every question gets an sarcastic response. These types of people are upset with themselves. Sorry they didn't finish high school and feel sarcastic responses elevate them above the rest of the community.

Please use A&B towing. The individuals working across the street are approachable and have the temperament for the job.

Pros: you have other options

Cons: arrogant, sarcastic, rude, dirty, hygiene

 

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