Bike Station Aptos

★★★☆☆
  • 8061 Aptos St

    Aptos, CA 95003

    Cross street: Near Cole's BBQ

    Map & Directions
  • 831-688-4169

About Bike Station Aptos

Sports & Recreation

Sports & Recreation
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3.0 6
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Being a new cyclist in town, I wanted to find a bike shop with a good atmosphere and fast/reliable service. The Bike Station was a bit out of the way for me, but after several people recommended the shop, I decided to check it out. I can see why this place gets such high praise - a super friendly laid back shop that provides great service and a sweet selection of bikes. I'm happy to call Bike Station Aptos "my bike shop"

5
★★★★★

Being a new cyclist in town, I wanted to find a bike shop with a good atmosphere and fast/reliable service. The Bike Station was a bit out of the way for me, but after several people recommended the shop, I decided to check it out. I can see why this place gets such high praise - a super friendly laid back shop that provides great service and a sweet selection of bikes. I'm happy to call Bike Station Aptos "my bike shop"

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Bike Station is an awesome little shop, with a knowledgeable team of men and women. They're not only supportive of my cycling goals, but provide encouragement, smiles, and even an espresso if i need a little something extra to get out on the road or dirt for a training ride. A little secret - espresso time is at 3 pm most days. Show up, and you just might get some good advise and a spot of caffeine!

4
★★★★☆

Bike Station is an awesome little shop, with a knowledgeable team of men and women. They're not only supportive of my cycling goals, but provide encouragement, smiles, and even an espresso if i need a little something extra to get out on the road or dirt for a training ride. A little secret - espresso time is at 3 pm most days. Show up, and you just might get some good advise and a spot of caffeine!

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Small, Unique Niche market this should be a formula for an outstanding bike shop. First off everything you might want needs to be special ordered. The Mechanic and sales person are friendly yet a little young and un-experienced. The selection of bikes are only high end and too expensive for most people. The owner is moody at best. Some times i came in and very helpful and informative but most of the time moody, short and un-pleasant to do business with. I felt like i was treated as an idiot for asking questions or when i didn't agree with there opinion. Where are the days of customer service. I recently found out that they are not the only Campy shop in town. So now i will move on to the large impersonal shop for service to get treated the same as the small unfriendly shop. Pity they might have made it but stores are about personalities and customer service.

2
★★☆☆☆

Small, Unique Niche market this should be a formula for an outstanding bike shop. First off everything you might want needs to be special ordered. The Mechanic and sales person are friendly yet a little young and un-experienced. The selection of bikes are only high end and too expensive for most people. The owner is moody at best. Some times i came in and very helpful and informative but most of the time moody, short and un-pleasant to do business with. I felt like i was treated as an idiot for asking questions or when i didn't agree with there opinion. Where are the days of customer service. I recently found out that they are not the only Campy shop in town. So now i will move on to the large impersonal shop for service to get treated the same as the small unfriendly shop. Pity they might have made it but stores are about personalities and customer service.

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1 out of 1 people found this review helpful.

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If you are need of a bike repair or cycling equipment in Aptos/Santa Cruz, I would not recommend going to Bike Station. Quite simply, they were unable to perform a simple repair on my bike (I had to bring it back 3 times). After wasting mu time, the owner had the nerve to charge me for labor when I returned their (still brand new/saleable) parts so that I could go to another shop! Bad business, enough said. There are many bike shops in Santa Cruz County, do yourself a favor and GO SOMEWHERE ELSE.

0
★☆☆☆☆

If you are need of a bike repair or cycling equipment in Aptos/Santa Cruz, I would not recommend going to Bike Station. Quite simply, they were unable to perform a simple repair on my bike (I had to bring it back 3 times). After wasting mu time, the owner had the nerve to charge me for labor when I returned their (still brand new/saleable) parts so that I could go to another shop! Bad business, enough said. There are many bike shops in Santa Cruz County, do yourself a favor and GO SOMEWHERE ELSE.

Cons: Poor Service, Bad Business Practices

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If you are need of a bike repair or cycling equipment in Aptos/Santa Cruz, I can't recommend this shop. Quite simply, they were unable to perform a simple repair on my bike (I had to bring it back 3 times). After all that, the owner had the nerve to charge me for labor when I elected to return the (still new/saleable) parts so that I could bring my bike to another shop! Just bad business, enough said. There are many bike shops in Santa Cruz County, do yourself a favor and go somewhere else.

1
★☆☆☆☆

If you are need of a bike repair or cycling equipment in Aptos/Santa Cruz, I can't recommend this shop. Quite simply, they were unable to perform a simple repair on my bike (I had to bring it back 3 times). After all that, the owner had the nerve to charge me for labor when I elected to return the (still new/saleable) parts so that I could bring my bike to another shop! Just bad business, enough said. There are many bike shops in Santa Cruz County, do yourself a favor and go somewhere else.

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This little shop is such a quaint little place. The staff are fully knowledgeable and willing to help you get what you need to get out on the road or the trails! They don't mind stupid questions...they just want to get people excited about riding! Super friendly and helpful.

5
★★★★★

This little shop is such a quaint little place. The staff are fully knowledgeable and willing to help you get what you need to get out on the road or the trails! They don't mind stupid questions...they just want to get people excited about riding! Super friendly and helpful.

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