Sierra Snowboard Ski & Patio

★★★☆☆

About Sierra Snowboard Ski & Patio

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Sports & Recreation

Sports & Recreation
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Sierra's for boarders who want a great deal. Prices go from full price at the start of the season to 10% then 20%-30% to the eventual 50% season end sale. That's the time to go.
They have a great selection of snow jackets and accessories. And for the snow they have all the top name brands, Burton, Lib Tech, K2, Ride, Capita, Rome, Salomon, Vans Flow, ThirtyTwo,
The staff is knowledgeable and is not paid on commission. So they won't be trying to sell you stuff you don't need.
I'll be back its getting cold

4
★★★★☆

Sierra's for boarders who want a great deal. Prices go from full price at the start of the season to 10% then 20%-30% to the eventual 50% season end sale. That's the time to go.
They have a great selection of snow jackets and accessories. And for the snow they have all the top name brands, Burton, Lib Tech, K2, Ride, Capita, Rome, Salomon, Vans Flow, ThirtyTwo,
The staff is knowledgeable and is not paid on commission. So they won't be trying to sell you stuff you don't need.
I'll be back its getting cold

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Sierra's for boarders who want a great deal. Prices go from full price at the start of the season to 10% then 20%-30% to the eventual 50% season end sale. That's the time to go.
They have a great selection of snow jackets and accessories. And for the snow they have all the top name brands, Burton, Lib Tech, K2, Ride, Capita, Rome, Salomon, Vans Flow, ThirtyTwo,
The staff is knowledgeable and is not paid on commission. So they won't be trying to sell you stuff you don't need.
I'll be back its getting cold.

2
★★★★☆

Sierra's for boarders who want a great deal. Prices go from full price at the start of the season to 10% then 20%-30% to the eventual 50% season end sale. That's the time to go.
They have a great selection of snow jackets and accessories. And for the snow they have all the top name brands, Burton, Lib Tech, K2, Ride, Capita, Rome, Salomon, Vans Flow, ThirtyTwo,
The staff is knowledgeable and is not paid on commission. So they won't be trying to sell you stuff you don't need.
I'll be back its getting cold.

.

The other review is 100% correct. Sierra Snowboard has terrible customer service! Once you buy from them, they'll ignore all your questions. They state that they ship within 24 hours and although I received a tracking number within 24 hours, my order didn't actually ship until a week later! When I chatted with them, they gave a bull response that they were busy. They have this pricematch policy where they would price match it within a certain amount of time but they will only credit you the difference on a gift card but their return policy is within 30 days. I went to the actual store to return/rebuy my snowboards so I can get the adjusted price, but the employee told me that they'll price adjust it online. I emailed them days before I went to the store and it's been over a week - NO response to my emails. I called them and they said they'd only give me a credit towards future purchases if they approve and that it can't be done over the phone. They said I had to wait for them to respond to my email. I am so furious that I am going to just return all my purchases and warn everyone that they aren't worth the time.

1
★☆☆☆☆

The other review is 100% correct. Sierra Snowboard has terrible customer service! Once you buy from them, they'll ignore all your questions. They state that they ship within 24 hours and although I received a tracking number within 24 hours, my order didn't actually ship until a week later! When I chatted with them, they gave a bull response that they were busy. They have this pricematch policy where they would price match it within a certain amount of time but they will only credit you the difference on a gift card but their return policy is within 30 days. I went to the actual store to return/rebuy my snowboards so I can get the adjusted price, but the employee told me that they'll price adjust it online. I emailed them days before I went to the store and it's been over a week - NO response to my emails. I called them and they said they'd only give me a credit towards future purchases if they approve and that it can't be done over the phone. They said I had to wait for them to respond to my email. I am so furious that I am going to just return all my purchases and warn everyone that they aren't worth the time.

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Do not buy from this company. The customer service is terrible. They just want to get your money and then they provide absolutely no customer service.

1
★☆☆☆☆

Do not buy from this company. The customer service is terrible. They just want to get your money and then they provide absolutely no customer service.

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