Elk Grove Dental Group and Orthodontics

★★☆☆☆
  • 9640 Bruceville Rd Ste 101

    Elk Grove, CA 95757

    Map & Directions
  • 916-686-9030

About Elk Grove Dental Group and Orthodontics

Categories
  • Dentists
  • Orthodontists
  • Cosmetic Dentistry
Details
  • Shop Online
  • Tooth Veneers
  • Tooth Whitening
Hours
M-Th 7am-7pm, F 7am-4pm, Sa 8am-2pm, Su Closed (Open Saturdays, call for details! We speak Spanish, Hindi, Punjabi, Russian, Vietnamese, Chinese, and Fijian. Emergencies and Walk-Ins Welcome!)
Emails
  • smile@elkgrovedental.com
Phones
  • Fax (916-686-9033)
Year Established
  • 2003
Brands
  • The Smile Generation
Services
  • Dental Cleaning
  • Dental Hygiene
  • Cavity Filling
  • Root Canal
  • Bridges

Health & Medical

Health & Medical
More choices in Elk Grove:
Resultset_next

Laguna Village Dental

8759 Center Pkwy Sacramento, CA

Resultset_next

Welch Nancy S DDS

103 Scripps Dr # 11 Sacramento, CA

2.4545 11
Hi! Sign in to let us know how Elk Grove Dental Group and Orthodontics was?
Write a Review
.

Everytime I go there for my appointments that they set and gave me a card for I have an issue. They always seem to have excuses that my name was mispelled or blaming another co-worker. I wish I can change my Dental office but I have to stick with them for now while me and my son have our braces out uggghhhhhh. People need to communicate and learn to have a good attitude for the sake of their job and there business

0
★☆☆☆☆

Everytime I go there for my appointments that they set and gave me a card for I have an issue. They always seem to have excuses that my name was mispelled or blaming another co-worker. I wish I can change my Dental office but I have to stick with them for now while me and my son have our braces out uggghhhhhh. People need to communicate and learn to have a good attitude for the sake of their job and there business

.

I must say the RDA that was helping the dentist was so great with making me feel comfortable . Her name was Sarah Hamilton she was so good with everything she was doing. The dentist and her work great together. I will ask for her everytime I go for now on. Thank you alot Sarah H. and Dr. Johal

5
★★★★★

I must say the RDA that was helping the dentist was so great with making me feel comfortable . Her name was Sarah Hamilton she was so good with everything she was doing. The dentist and her work great together. I will ask for her everytime I go for now on. Thank you alot Sarah H. and Dr. Johal

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This office is THE WORST, I lost two teeth because of the dentist waited to fix my teeth assuring me it could wait til next visit weeks down the road. So both teeth split into pieces cost me over a $1000 with my insurance to repair them. Ofc refused to accept responsibility. Between me and my children are visits totaled more than 20 because of their constant errors or rescheduling and repairs on top of come backs. I almost felt like I worked there. Some staff was nice but overall service is a rip off. I ordered gold for my repair and they try to give me metal and call it gold and rushed to put it in my mouth and said thats what I asked for but charged me the cost of gold. So many issues I could go on and on about. This office is not a place I would recommend to anyone. I heard so many people fussing every time I went about there mistakes that usually cost the patients time and money. All they could ever say is sorry, but they wont compensate for their errors.

1
★☆☆☆☆

This office is THE WORST, I lost two teeth because of the dentist waited to fix my teeth assuring me it could wait til next visit weeks down the road. So both teeth split into pieces cost me over a $1000 with my insurance to repair them. Ofc refused to accept responsibility. Between me and my children are visits totaled more than 20 because of their constant errors or rescheduling and repairs on top of come backs. I almost felt like I worked there. Some staff was nice but overall service is a rip off. I ordered gold for my repair and they try to give me metal and call it gold and rushed to put it in my mouth and said thats what I asked for but charged me the cost of gold. So many issues I could go on and on about. This office is not a place I would recommend to anyone. I heard so many people fussing every time I went about there mistakes that usually cost the patients time and money. All they could ever say is sorry, but they wont compensate for their errors.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I highly don't recommend this place. My experience was bad but it could have been worse. I ended up going against the Elk Gove Dental Groups dentist??s forceful recommendations (more like demand), better suited for a car salesmen then a medical professional, and decided to get a second option. Then I checked on their bill to my insurance. FRAUD! !!
At first I was skeptical and thought it might have been an accounting mistake, but then I did some checking into their business practice, they got an "F" from the Better Business Burial - check it out for yourself:

http://www.bbb.org/northeast-california/business-reviews/dentists-dental-services/elk-grove-dental-group-in-elk-grove-ca-17004918

Current patients beware!!!!!

1
★☆☆☆☆

I highly don't recommend this place. My experience was bad but it could have been worse. I ended up going against the Elk Gove Dental Groups dentist??s forceful recommendations (more like demand), better suited for a car salesmen then a medical professional, and decided to get a second option. Then I checked on their bill to my insurance. FRAUD! !!
At first I was skeptical and thought it might have been an accounting mistake, but then I did some checking into their business practice, they got an "F" from the Better Business Burial - check it out for yourself:

http://www.bbb.org/northeast-california/business-reviews/dentists-dental-services/elk-grove-dental-group-in-elk-grove-ca-17004918

Current patients beware!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The worst overall experience EVER. I have dealt with braces for one of my children for a lengthy term, twice as long as they had told me. The office had gone through three different orthodontists who all had different opinions for treatment for my child. I have had enough of the super long waits in the waiting room, then having to wait even more in the treatment rooms.
Don't even get me started on the lack of communication and knowledge of the front office staff, I was always being told different appointment dates although ortho patients were only being seen on Mondays, as well as being told of different amounts for payments due.
I absolutely do NOT recommend anyone do business with this group of amateurs. Save yourself the grief and agony and find another dental office or deal with your tooth ache or root canal. It is certainly better than the pain and suffering these people have to offer.

0
★☆☆☆☆

The worst overall experience EVER. I have dealt with braces for one of my children for a lengthy term, twice as long as they had told me. The office had gone through three different orthodontists who all had different opinions for treatment for my child. I have had enough of the super long waits in the waiting room, then having to wait even more in the treatment rooms.
Don't even get me started on the lack of communication and knowledge of the front office staff, I was always being told different appointment dates although ortho patients were only being seen on Mondays, as well as being told of different amounts for payments due.
I absolutely do NOT recommend anyone do business with this group of amateurs. Save yourself the grief and agony and find another dental office or deal with your tooth ache or root canal. It is certainly better than the pain and suffering these people have to offer.

Cons: Poor service from front office to doctors

.

The worst overall experience EVER. Dealing with braces for one of my children for a lengthy term, twice as long as they had told me. The office had gone through three different orthodontists who all had different opinions for treatment for my child. I have had enough of the super long waits in the waiting room, then having to wait even more in the treatment rooms.
Don't even get me started on the lack of communication and knowledge of the front office staff, I was always being told different appointment dates although ortho patients were only being seen on Mondays, as well as being told of different amounts for payments due.
I absolutely do NOT recommend anyone do business with this group of amateurs. Save yourself the grief and agony and find another dental office or deal with your tooth ache or root canal. It is certainly better than the pain and suffering these people have to offer.

1
★☆☆☆☆

The worst overall experience EVER. Dealing with braces for one of my children for a lengthy term, twice as long as they had told me. The office had gone through three different orthodontists who all had different opinions for treatment for my child. I have had enough of the super long waits in the waiting room, then having to wait even more in the treatment rooms.
Don't even get me started on the lack of communication and knowledge of the front office staff, I was always being told different appointment dates although ortho patients were only being seen on Mondays, as well as being told of different amounts for payments due.
I absolutely do NOT recommend anyone do business with this group of amateurs. Save yourself the grief and agony and find another dental office or deal with your tooth ache or root canal. It is certainly better than the pain and suffering these people have to offer.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I went to office not to long ago and I have to say after reading the reviews I have to disagree.My experience was great.I was greeted by the front staff as soon I entered the door. The front staff informed me that it was going to be 15mins before they called me to take my xrays.The lady that took my xrays in a timely matter. The doctor took her time to discuss my treatment and the insurances lady was so kind and gave me a complete breakdown of what was covered and what wasn't. I can say that this office is the best office I've been to and I will keep going and I highly recommed to everyone.

5
★★★★★

I went to office not to long ago and I have to say after reading the reviews I have to disagree.My experience was great.I was greeted by the front staff as soon I entered the door. The front staff informed me that it was going to be 15mins before they called me to take my xrays.The lady that took my xrays in a timely matter. The doctor took her time to discuss my treatment and the insurances lady was so kind and gave me a complete breakdown of what was covered and what wasn't. I can say that this office is the best office I've been to and I will keep going and I highly recommed to everyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I had a toothache and my insurance could not find a dentist that would see me right away, so I called elk grove dental to ask if could be seen right away. The young lady that answered the phone was excellent. She made my appointment on that same day and only charged me $39.. When I got to the office everything was so high tech and really neat. The doctors and entire staff are very professional and friendly. My entire family now goes to elk grove dental for all our needs. I highly recommend!!!!

5
★★★★★

I had a toothache and my insurance could not find a dentist that would see me right away, so I called elk grove dental to ask if could be seen right away. The young lady that answered the phone was excellent. She made my appointment on that same day and only charged me $39.. When I got to the office everything was so high tech and really neat. The doctors and entire staff are very professional and friendly. My entire family now goes to elk grove dental for all our needs. I highly recommend!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

It seems that every visit has cost me 3-4 hours of my day, not joking. They are a bit anxious in the office and their business ethics seem to be a bit shady. I've had to contact my dental insurance company on a few occasions. They seem to target fixing problems that will make them money before focusing on the ones that actually are bothering me. I'm not one to bother with writing reviews.. but its become ridiculous with them.

2
★★☆☆☆

It seems that every visit has cost me 3-4 hours of my day, not joking. They are a bit anxious in the office and their business ethics seem to be a bit shady. I've had to contact my dental insurance company on a few occasions. They seem to target fixing problems that will make them money before focusing on the ones that actually are bothering me. I'm not one to bother with writing reviews.. but its become ridiculous with them.

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 4 people found this review helpful.

.

While this may be hearsay, during my two visits to Elk Grove Dental, I saw and heard other customers complain to the receptionists that this was the worst dentist they have ever had.

In my own experience, I had 2 bad experiences at the Elk Grove Dental Group (out of 2 visits total). My first visit, the dentist focused more on signing me up for teeth whitening. Then as she was getting ready to drill my teeth for a filling, an assistant had to ask her a question. The dentist started yelling at the assistant in an angry tone, and this made me extremely nervous because she was just about to drill my teeth! After my first visit, I tried to schedule my next 6 month appointment. The receptionist said I'd receive a reminder card in 5 months to schedule my next visit. 5 months later I get the card and try to schedule my appointment. The next available appointment wasn't for an additional 7 months!

My second dentist visit, I waited for 1 hour 45 minutes to see the dentist. The receptionist and assistants shuffled me around the office saying the dentist would be with me shortly. They couldn't or wouldn't tell me why I was waiting so long. When the dentist finally arrived he didn't greet me or acknowledge my wait. He just flipped back my chair and started poking around. I had never met this dentist before, so I was appalled by the lack of bedside manner. After a very brief examination he said I needed fillings. When I asked for an explanation he said, "What do you want me to say?" he started poking a sensitive spot on my tooth and said, "Does this hurt? You need a filling." I had had other dentists from other locations explain very well that this kind of filling for that tooth was optional and was mostly necessary to prevent sensitivity and pain to cold or sweet foods. This dentist upset me greatly, and when I expressed my disappointment in the service to the receptionist she said, "Your dentist gets thank you letters and thank you gifts all the time!" Well this patient isn't sending him a thank you gift any time soon! With an 0-2 service record, I will never go to Elk Grove Dental again and I simply cannot recommend Elk Grove Dental Group!

1
★☆☆☆☆

While this may be hearsay, during my two visits to Elk Grove Dental, I saw and heard other customers complain to the receptionists that this was the worst dentist they have ever had.

In my own experience, I had 2 bad experiences at the Elk Grove Dental Group (out of 2 visits total). My first visit, the dentist focused more on signing me up for teeth whitening. Then as she was getting ready to drill my teeth for a filling, an assistant had to ask her a question. The dentist started yelling at the assistant in an angry tone, and this made me extremely nervous because she was just about to drill my teeth! After my first visit, I tried to schedule my next 6 month appointment. The receptionist said I'd receive a reminder card in 5 months to schedule my next visit. 5 months later I get the card and try to schedule my appointment. The next available appointment wasn't for an additional 7 months!

My second dentist visit, I waited for 1 hour 45 minutes to see the dentist. The receptionist and assistants shuffled me around the office saying the dentist would be with me shortly. They couldn't or wouldn't tell me why I was waiting so long. When the dentist finally arrived he didn't greet me or acknowledge my wait. He just flipped back my chair and started poking around. I had never met this dentist before, so I was appalled by the lack of bedside manner. After a very brief examination he said I needed fillings. When I asked for an explanation he said, "What do you want me to say?" he started poking a sensitive spot on my tooth and said, "Does this hurt? You need a filling." I had had other dentists from other locations explain very well that this kind of filling for that tooth was optional and was mostly necessary to prevent sensitivity and pain to cold or sweet foods. This dentist upset me greatly, and when I expressed my disappointment in the service to the receptionist she said, "Your dentist gets thank you letters and thank you gifts all the time!" Well this patient isn't sending him a thank you gift any time soon! With an 0-2 service record, I will never go to Elk Grove Dental again and I simply cannot recommend Elk Grove Dental Group!

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 4 people found this review helpful.

.

My family has been going to Elk Grove Dental Group for the past few years. They are usually very helpful and do a great job. The only problem that I've ever had with them is that sometimes they are very pushy and try to sell their cosmetic procedures that of course, aren't covered by insurance and are very expensive.

4
★★★★☆

My family has been going to Elk Grove Dental Group for the past few years. They are usually very helpful and do a great job. The only problem that I've ever had with them is that sometimes they are very pushy and try to sell their cosmetic procedures that of course, aren't covered by insurance and are very expensive.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

Message from Elk Grove Dental Group and Orthodontics

As a dentist in Elk Grove, we offer modern dentistry at an affordable price. We are proud to be your complete Elk Grove dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Elk Grove Dental Group and Orthodontics, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review