Elliot Homes I Nc

★☆☆☆☆

About Elliot Homes I Nc

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Home Construction & Remodeling

Home Construction & Remodeling
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My husband and I are new to the Folsom area for only 3 months. We love the community and everyone is so friendly and nice. We have decided to look for our first home in City of Folsom. We felt in love with Elliott Riata Home and were real excited to purchase our 1st new home by end of this year for our Christmas. However, we felt discriminated by the sale personnel ?Connie Davis?. She was unfriendly to work with us, and comment that we have financial difficulty to even look into their new homes. It was really frustrated for us as a first time homebuyer. For the first time we met her, she was telling us to look at the cheaper houses and get pre-qualified before we could ask for more detail questions about the new homes. We, in fact, went and got pre-qualified and had a check ready for deposit for the 2nd visit. However, she told us that they couldn?t change the carpet floor to hardwood/tile because it would cost a lot of money. I asked her the price since we were willing to pay additional money to get our upgraded features done. Her answer was ?it will be real expensive, so I don?t wanna talk about it?. The most frustration part was that the floor wasn?t done at all, and she claim that she ordered the carpet and the order couldn?t be cancelled. The point is that the customers, us, are willing to pay additional to have the floor done, but she refused to respond. We really want to get our new home before Christmas. It seem like it is unfair to us and we will never able to purchase Elliot Riata Home because Connie Davis is the only sale person we SHALL due with. We felt discriminated by our color.May be she is not treating others the same way, but we felt really disappointed.

PROS: Elliot has Execellent Home, we loved their houses and floor plans
CONS: Poor Customer Service.

1
★☆☆☆☆

My husband and I are new to the Folsom area for only 3 months. We love the community and everyone is so friendly and nice. We have decided to look for our first home in City of Folsom. We felt in love with Elliott Riata Home and were real excited to purchase our 1st new home by end of this year for our Christmas. However, we felt discriminated by the sale personnel ?Connie Davis?. She was unfriendly to work with us, and comment that we have financial difficulty to even look into their new homes. It was really frustrated for us as a first time homebuyer. For the first time we met her, she was telling us to look at the cheaper houses and get pre-qualified before we could ask for more detail questions about the new homes. We, in fact, went and got pre-qualified and had a check ready for deposit for the 2nd visit. However, she told us that they couldn?t change the carpet floor to hardwood/tile because it would cost a lot of money. I asked her the price since we were willing to pay additional money to get our upgraded features done. Her answer was ?it will be real expensive, so I don?t wanna talk about it?. The most frustration part was that the floor wasn?t done at all, and she claim that she ordered the carpet and the order couldn?t be cancelled. The point is that the customers, us, are willing to pay additional to have the floor done, but she refused to respond. We really want to get our new home before Christmas. It seem like it is unfair to us and we will never able to purchase Elliot Riata Home because Connie Davis is the only sale person we SHALL due with. We felt discriminated by our color.May be she is not treating others the same way, but we felt really disappointed.

PROS: Elliot has Execellent Home, we loved their houses and floor plans
CONS: Poor Customer Service.

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