Pacific Park Jeweler

★★★★☆
  • 27271 La Paz Rd. Ste D

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-916-5200

About Pacific Park Jeweler

Hours
Tue - Fri, 10 a.m. - 6 p.m.; Sat, 10 a.m. - 5 p.m.; Sun - Mon, closed

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.

Convenience was what lured my friend into this establishment. She went in to have her watch battery changed. The battery died after one week and upon her return, the owner blamed the stopped watch on a problem with the watch. She trusted

0
★☆☆☆☆

Convenience was what lured my friend into this establishment. She went in to have her watch battery changed. The battery died after one week and upon her return, the owner blamed the stopped watch on a problem with the watch. She trusted

.

Good jeweler store. My wife and I went there couple of days ago and I like the customer. We bought her a new ring because she lost hers. She was happy with her new jeweler. Thanks to the staff.

4
★★★★☆

Good jeweler store. My wife and I went there couple of days ago and I like the customer. We bought her a new ring because she lost hers. She was happy with her new jeweler. Thanks to the staff.

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.

vasken always surprises me!

2
★★★★★

vasken always surprises me!

.

Always great products and prices and the friendliest and most knowledgeable team available. I highly recommend it to everyone.

2
★★★★★

Always great products and prices and the friendliest and most knowledgeable team available. I highly recommend it to everyone.

.

From the moment I walked through the door, I was treated with the utmost respect and kindnesses anyone could hope for

2
★★★★★

From the moment I walked through the door, I was treated with the utmost respect and kindnesses anyone could hope for

.

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him

2
★★★★★

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him

.

Thanks for all the wonderful visits,

2
★★★★★

Thanks for all the wonderful visits,

.

Rare and highly valued. Treated better than just a customer, developed a relationship with the owner and have a experienced a one of a kind friendship that comes around once in a life time. These days it's hard to have trust with someone

2
★★★★★

Rare and highly valued. Treated better than just a customer, developed a relationship with the owner and have a experienced a one of a kind friendship that comes around once in a life time. These days it's hard to have trust with someone

.

have been totally satisfied

2
★★★★★

have been totally satisfied

.

vasken is the best\r

2
★★★★★

vasken is the best\r

.

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him

2
★★★★★

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him

.

I have been here several times now for both my watch collection and gifts for my girlfriend. Always great products and prices and the friendliest and most knowledgeable team available. I highly recommend it to everyone.

2
★★★★★

I have been here several times now for both my watch collection and gifts for my girlfriend. Always great products and prices and the friendliest and most knowledgeable team available. I highly recommend it to everyone.

.

I found Pacific Park Jewelers staff to be very knowledgeable, friendly and helpful. The store had a nice family owned and operated atmosphere, unlike those chain jewelry stores. I recommend Pacific Park to my family and friends.

2
★★★★★

I found Pacific Park Jewelers staff to be very knowledgeable, friendly and helpful. The store had a nice family owned and operated atmosphere, unlike those chain jewelry stores. I recommend Pacific Park to my family and friends.

.

Rare and highly valued. Treated better than just a customer, developed a relationship with the owner and have a experienced a one of a kind friendship that comes around once in a life time. These days it's hard to have trust with someone

2
★★★★★

Rare and highly valued. Treated better than just a customer, developed a relationship with the owner and have a experienced a one of a kind friendship that comes around once in a life time. These days it's hard to have trust with someone

.

I'm always treated as the most important customer. I totally trust them, and know I'm getting the best price.

2
★★★★★

I'm always treated as the most important customer. I totally trust them, and know I'm getting the best price.

.

The Owner listened to my needs and desires, and came up with a creative solution that pleased me and my wife when she opened her gift.

2
★★★★★

The Owner listened to my needs and desires, and came up with a creative solution that pleased me and my wife when she opened her gift.

.

Great Jeweler in Laguna Niguel

2
★★★★★

Great Jeweler in Laguna Niguel

.

I have had excellent service with Pacific Park Jewlers

2
★★★★★

I have had excellent service with Pacific Park Jewlers

.

I have been here several times now for both my watch collection and gifts for my girlfriend. Always great products and prices and the friendliest and most knowledgable team available. I highly recommend it to everyone.

2
★★★★★

I have been here several times now for both my watch collection and gifts for my girlfriend. Always great products and prices and the friendliest and most knowledgable team available. I highly recommend it to everyone.

.

This jewelry store is made up of a team of professionals who have the feel of old friends that don't try to push you into a quick sale. From the moment I walked through the door, I was treated with the utmost respect and kindnesses anyone could hope for. Vasken (owner) was incredibly gracious and kind to me and took the time to show me around. I look forward to my next visit.

2
★★★★★

This jewelry store is made up of a team of professionals who have the feel of old friends that don't try to push you into a quick sale. From the moment I walked through the door, I was treated with the utmost respect and kindnesses anyone could hope for. Vasken (owner) was incredibly gracious and kind to me and took the time to show me around. I look forward to my next visit.

Pros: Comfortable and Friendly Establishment

.

I found Pacific Park Jewelers staff to be very knowledgeable, friendly and helpful. The store had a nice family owned and operated atmosphere, unlike those chain jewelry stores. I recommend Pacific Park to my family and friends.

2
★★★★★

I found Pacific Park Jewelers staff to be very knowledgeable, friendly and helpful. The store had a nice family owned and operated atmosphere, unlike those chain jewelry stores. I recommend Pacific Park to my family and friends.

Pros: Friendly and professional people

Cons: None

.

The customer service for a watch battery replacement was nice enough, It only took a few minutes, and the price for the battery was fair. I have a good jeweler already that I use for everything else. I don't know that I could recommend them for anything other than what I had done.

3
★★★☆☆

The customer service for a watch battery replacement was nice enough, It only took a few minutes, and the price for the battery was fair. I have a good jeweler already that I use for everything else. I don't know that I could recommend them for anything other than what I had done.

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.

Pacific Park is the best. Vasken has always been so helpful. I trust him 110%. A man of his word. He's been my jeweler for 10 years. All my friends and family now shop with him. I always recommend him.

2
★★★★★

Pacific Park is the best. Vasken has always been so helpful. I trust him 110%. A man of his word. He's been my jeweler for 10 years. All my friends and family now shop with him. I always recommend him.

Pros: Honest, kind & great price

.

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him for decades. Buying diamonds and jewelry to the untrained consumer can be a daunting and confusing experience and of the 20 or so potential customers referred, NONE have ever had a negative opinion.

Keeping in mind that negative reviews of "staff" in any business should be a consideration of where a person spends their money however, I continue to maintain my position that Vasken the owner of this establishement is top notch and on behalf of myself and those longtime customers that have employed his expertise he is our go to guy!

2
★★★★★

I have had excellent service with Pacific Park Jewlers. Vasken the owner, is the most genuine and honest person to deal with when shopping for special and unique designs. I have bought from him and referred many family and friends to him for decades. Buying diamonds and jewelry to the untrained consumer can be a daunting and confusing experience and of the 20 or so potential customers referred, NONE have ever had a negative opinion.

Keeping in mind that negative reviews of "staff" in any business should be a consideration of where a person spends their money however, I continue to maintain my position that Vasken the owner of this establishement is top notch and on behalf of myself and those longtime customers that have employed his expertise he is our go to guy!

.

I've had such a bad experience with this jeweler. They talk in circles, and make excuses and don't follow through with their word. They seem friendly but watch out, they will tell misrepresent facts and tell you bold face lies. Keep your money; go somewhere else for a battery--which is their usual lure into the store. Rarely do I post, but the public should be warned against these con artists: Vasken and Roger.

0
★☆☆☆☆

I've had such a bad experience with this jeweler. They talk in circles, and make excuses and don't follow through with their word. They seem friendly but watch out, they will tell misrepresent facts and tell you bold face lies. Keep your money; go somewhere else for a battery--which is their usual lure into the store. Rarely do I post, but the public should be warned against these con artists: Vasken and Roger.

Pros: Leaving

Cons: Getting taken for more money than I'd like to admit

.

I would normally never take the time to write this because I would never want to causally attack a small business in this economy. On the samepoint I think that they also need to extend theselves a bit more in this economy.
The first thing I noticed was that the selection seems to have gotten cheaper than what I used to seeing.Then of course the rude customer service did not help. It seemes as though me, along with several others were bothering the rude men behind the counter. We thought we were customers.
To top it off we all left at about the same time and laughed at the expierience and about the exact same time said....they'll be out if business very quickly. I mean C'mon...they were selling out of a catolog.....wedding rings...when the store sample is a picture be careful because even they did not get one.
Shop elsewhere. Unless you spend lots of money they will not give good service.

0
★☆☆☆☆

I would normally never take the time to write this because I would never want to causally attack a small business in this economy. On the samepoint I think that they also need to extend theselves a bit more in this economy.
The first thing I noticed was that the selection seems to have gotten cheaper than what I used to seeing.Then of course the rude customer service did not help. It seemes as though me, along with several others were bothering the rude men behind the counter. We thought we were customers.
To top it off we all left at about the same time and laughed at the expierience and about the exact same time said....they'll be out if business very quickly. I mean C'mon...they were selling out of a catolog.....wedding rings...when the store sample is a picture be careful because even they did not get one.
Shop elsewhere. Unless you spend lots of money they will not give good service.

Pros: Leaving

Cons: The people. Can't trust them

.

And they actually tried to blame me after I waited for them to call me for week. After they promised they would get me the part they lost while doing what any real jeweler would consider easy which was simply replacing the battery on my watch.
The owner actually walked away from me in a huff after I gave him a week. Like a little spoiled boy.
Do not shop at Pacific Park Jewelers in the Plaza de la Paz Mall.
I took my watch in to have them replace the battery. It seemed as though it was taking a very long time. I asked the man in front (the owner who??s name is Vaskin) does the man working on my watch know what he is doing?
He said he does 50 watches a day.
Well as you may have guessed the supposed watch battery replacement man came out to me and said "I guess you've been having trouble with this watch because I can't get it to work with a new battery. He then mentioned I was missing one of the posts on the watch.
I am a collector of watches. This one was the last thing my Dad gave me prior to passing away. This watch was perfect except for the battery.

I said to the man working on the watch that the only thing that was wrong when I came in was that I needed a new battery. He then began looking for the post on the ground. He knew he broke the watch and lost the stem. If not was he pretending to look for it? I have two witnesses that were there while I was. Once it was obvious that the repairman and I were not going to agree, The owner got involved and assured me he would have it fixed I should leave it. I said I am not leaving it. You can't even replace a battery. I should mention that the cost of the watch is several thousand dollars.

After going to several local experts in the area I was told that I would need to send it back to the manufacturer as they found the face of the watch moist along with the missing post. The face has never ever had moister on it.

After being told that I would be called after they got the new piece in and never hearing back after an entire week. I stopped by and again saw the owner who told me the hours have changed. He's obviously not doing well as he is now only open 5 days a week.

Be careful. When they make a mistake they blame you the customer. With the bad economy and the upcoming sweetheart Holiday I want to be sure that no on else gets taken by this lying defensive store that does not deserve the patrons of the area. Go to a real store. One that stands behind the work they do. One that will underscore customer service and have the backbone to admit they made a mistake.

1
★☆☆☆☆

And they actually tried to blame me after I waited for them to call me for week. After they promised they would get me the part they lost while doing what any real jeweler would consider easy which was simply replacing the battery on my watch.
The owner actually walked away from me in a huff after I gave him a week. Like a little spoiled boy.
Do not shop at Pacific Park Jewelers in the Plaza de la Paz Mall.
I took my watch in to have them replace the battery. It seemed as though it was taking a very long time. I asked the man in front (the owner who??s name is Vaskin) does the man working on my watch know what he is doing?
He said he does 50 watches a day.
Well as you may have guessed the supposed watch battery replacement man came out to me and said "I guess you've been having trouble with this watch because I can't get it to work with a new battery. He then mentioned I was missing one of the posts on the watch.
I am a collector of watches. This one was the last thing my Dad gave me prior to passing away. This watch was perfect except for the battery.

I said to the man working on the watch that the only thing that was wrong when I came in was that I needed a new battery. He then began looking for the post on the ground. He knew he broke the watch and lost the stem. If not was he pretending to look for it? I have two witnesses that were there while I was. Once it was obvious that the repairman and I were not going to agree, The owner got involved and assured me he would have it fixed I should leave it. I said I am not leaving it. You can't even replace a battery. I should mention that the cost of the watch is several thousand dollars.

After going to several local experts in the area I was told that I would need to send it back to the manufacturer as they found the face of the watch moist along with the missing post. The face has never ever had moister on it.

After being told that I would be called after they got the new piece in and never hearing back after an entire week. I stopped by and again saw the owner who told me the hours have changed. He's obviously not doing well as he is now only open 5 days a week.

Be careful. When they make a mistake they blame you the customer. With the bad economy and the upcoming sweetheart Holiday I want to be sure that no on else gets taken by this lying defensive store that does not deserve the patrons of the area. Go to a real store. One that stands behind the work they do. One that will underscore customer service and have the backbone to admit they made a mistake.

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.

Vaskin (the owner) is a mean little man. He owed me a phone call for a week. He never called.

Stay away will not stand behind the products he services. This economy is getting worse and he simply walked away in a defensive little huff as though he were a little boy and did not address my issue at all.

I took my watch in to have them replace the battery. It was taking a very long time.
The battery replacement man came out to me and said "I guess you've been having trouble with this watch because I can't get it to work with a new battery". He then mentioned I was missing one of the posts on the watch.
I am a collector of watches. This one was the last my Dad gave me prior to passing away. This watch was perfect except for the battery.
I needed a new battery. He then began looking for the post on the ground. Obvioulsy he knew he broke the watch and lost the stem. Or was he acting while looking for it?.

Vaskin assured me he would have it fixed I should leave it. I said I am not leaving it. You can't even replace a battery.

After going to several local experts I was told that I would need to send it back to the manufacturer. They found the face of the watch moist along with the missing post. Never a problem before.

I was told I would be called after they got the new piece in and never hearing back after an entire week. I stopped by and again saw the owner. His response was it was broken when you brought it in. He knows this is not true.

Obviously not doing well as he is now only open 5 days a week.

Be careful. When they make a mistake they blame you the customer. I want to be sure that no on else gets taken by this lying defensive man that does not deserve the patrons of the area. Go to a real store. One that stands behind the work they do.

A real jeweler would care. Pacific Park Jewelers and Vaskin have the worst offerings of cheap product
and even cheaper service. Stay away from them at all costs.

0
★☆☆☆☆

Vaskin (the owner) is a mean little man. He owed me a phone call for a week. He never called.

Stay away will not stand behind the products he services. This economy is getting worse and he simply walked away in a defensive little huff as though he were a little boy and did not address my issue at all.

I took my watch in to have them replace the battery. It was taking a very long time.
The battery replacement man came out to me and said "I guess you've been having trouble with this watch because I can't get it to work with a new battery". He then mentioned I was missing one of the posts on the watch.
I am a collector of watches. This one was the last my Dad gave me prior to passing away. This watch was perfect except for the battery.
I needed a new battery. He then began looking for the post on the ground. Obvioulsy he knew he broke the watch and lost the stem. Or was he acting while looking for it?.

Vaskin assured me he would have it fixed I should leave it. I said I am not leaving it. You can't even replace a battery.

After going to several local experts I was told that I would need to send it back to the manufacturer. They found the face of the watch moist along with the missing post. Never a problem before.

I was told I would be called after they got the new piece in and never hearing back after an entire week. I stopped by and again saw the owner. His response was it was broken when you brought it in. He knows this is not true.

Obviously not doing well as he is now only open 5 days a week.

Be careful. When they make a mistake they blame you the customer. I want to be sure that no on else gets taken by this lying defensive man that does not deserve the patrons of the area. Go to a real store. One that stands behind the work they do.

A real jeweler would care. Pacific Park Jewelers and Vaskin have the worst offerings of cheap product
and even cheaper service. Stay away from them at all costs.

Pros: None

Cons: Liars that do not stand behind thier work or even mistakes. Don't stand behind thier word.

.

I've purchased many times from this business and have been totally satisfied. I love the owner and feel he is fair with pricing and the quality is great! I've referred many friends - all have been happy.

2
★★★★★

I've purchased many times from this business and have been totally satisfied. I love the owner and feel he is fair with pricing and the quality is great! I've referred many friends - all have been happy.

.

I had paid for a ring appraisal and never received the documentation. I went back twice and was told both times the lady who works the computer has not come in and would be working "for sure next week." It is now a over a month later and I still have yet to receive anything. I do not trust the ownership. I would not shop here nor recommend them to anyone. Stay away.

1
★☆☆☆☆

I had paid for a ring appraisal and never received the documentation. I went back twice and was told both times the lady who works the computer has not come in and would be working "for sure next week." It is now a over a month later and I still have yet to receive anything. I do not trust the ownership. I would not shop here nor recommend them to anyone. Stay away.

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.

Customer service is poor and no follow-through. I had paid for a ring appraisal and never received the documentation. I went back twice and was told both times the lady who works the computer has not come in and would be working "for sure next week." It is now a over a month later and I still have yet to receive anything. I do not trust the ownership. I would not shop here nor recommend them to anyone.

0
★☆☆☆☆

Customer service is poor and no follow-through. I had paid for a ring appraisal and never received the documentation. I went back twice and was told both times the lady who works the computer has not come in and would be working "for sure next week." It is now a over a month later and I still have yet to receive anything. I do not trust the ownership. I would not shop here nor recommend them to anyone.

.

I brought in my sunglasses one day to have them repair it. The man working there looked at it and said they can't fix it but i can buy those eyeglass kit and fix it myself. He also said they'll fix it for free if I bring the eyeglass kit back. That was so nice of them.

5
★★★★★

I brought in my sunglasses one day to have them repair it. The man working there looked at it and said they can't fix it but i can buy those eyeglass kit and fix it myself. He also said they'll fix it for free if I bring the eyeglass kit back. That was so nice of them.

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