Agrishop of Auburn

★★☆☆☆
The center of the mowing universe.
  • 308 West Main Street

    Auburn, WA 98001

    Map & Directions
  • 253-833-0870

Home & Garden

Home & Garden
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2.0 3
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This place has the worst customer service I have ever experienced. They have horrible long wait times- it once took over 4 weeks for them to do our first warranty repair, do not perform repairs correctly, and they do nothing to stand behind the quality of products they sell. After less then 3 years of purchasing a new John Deere lawn mower, we have had incorrect warranty work done, and now have early wear and tear on our machine. We owned a craftsman previously for 10 years and never needed service. The staff and management are rude and have not tried to work with us to address the problems. This family owned business does not stand behind their guarantee of quality product or support. Just putting the word out so other people don't get scammed by this place.

0
★☆☆☆☆

This place has the worst customer service I have ever experienced. They have horrible long wait times- it once took over 4 weeks for them to do our first warranty repair, do not perform repairs correctly, and they do nothing to stand behind the quality of products they sell. After less then 3 years of purchasing a new John Deere lawn mower, we have had incorrect warranty work done, and now have early wear and tear on our machine. We owned a craftsman previously for 10 years and never needed service. The staff and management are rude and have not tried to work with us to address the problems. This family owned business does not stand behind their guarantee of quality product or support. Just putting the word out so other people don't get scammed by this place.

Cons: Incompetent and Terrible Product Support

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This place has the worst customer service I have ever experienced. They have horrible long wait times- it once took over 4 weeks for them to do our first warranty repair, do not perform repairs correctly, and they do nothing to stand behind the quality of products they sell. After less then 3 years of purchasing a new John Deere lawn mower, we have had incorrect warranty work done, and now have early wear and tear on our machine. We owned a craftsman previously for 10 years and never needed service. The staff and management are rude and have not tried to work with us to address the problems. This family owned business does not stand behind their guarantee of quality product or support. Just putting the word out so other people don't get scammed by this place.

0
★☆☆☆☆

This place has the worst customer service I have ever experienced. They have horrible long wait times- it once took over 4 weeks for them to do our first warranty repair, do not perform repairs correctly, and they do nothing to stand behind the quality of products they sell. After less then 3 years of purchasing a new John Deere lawn mower, we have had incorrect warranty work done, and now have early wear and tear on our machine. We owned a craftsman previously for 10 years and never needed service. The staff and management are rude and have not tried to work with us to address the problems. This family owned business does not stand behind their guarantee of quality product or support. Just putting the word out so other people don't get scammed by this place.

Cons: Incompetent and Horrible Service

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Auburn Agrishop has a great selection of high end lawn equipment, chain saws, and small tractors. Their customer service is great and they do have a large parts department.

4
★★★★☆

Auburn Agrishop has a great selection of high end lawn equipment, chain saws, and small tractors. Their customer service is great and they do have a large parts department.

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