Insider Pages Reviews for W Seattle

4 Stars: One of the best lounges in Seattle (by kirillgil007)

kirillgil007 — Mon, 24 Nov 2008 09:00:00 GMT

Lounge - nice, quite and has a fireplace to sit in front of wile sipping a drink ? which is really a sell point for me? I have never stayed in the hotel itself but judging from the lobby and the lounge which I frequently visit it must be grand.

1 Stars: There are better places to stay for your money (by CaspanRye)

CaspanRye — Thu, 04 Sep 2008 09:00:00 GMT

I'm a frequent visitor to Seattle and have stayed at the W numerous times. The last few visits have been so terrible I stay anywhere else, even though I'm a member of their points program.

First off, the hotel is in dire need of updating. It's only fashionable and chic if you're living in 1995. The hotel really shouldn't advertise itself as being boutique or cutting edge - it's really just a place for people to party and trash the place. On a recent visit we had to call security because rooms on both sides of me had parties going on at 3am. Security gave them numerous warnings, but did nothing because they had rented a conference room all week. Really?

When I tried to get some recommendations for dinner, the snooty concierge with the tight pants told me everything was booked and it would be nearly impossible to get a reservation downtown. I suppose browsing ebay is more important than making a few quick phone calls for a guest.

If you're looking for a real hotel that cares about guest experience, try any of these: Hotel Max, Hotel Andra, Hotel 1000, the Fairmont Olympic or the Arctic Club. Just avoid the W in Seattle at all costs.

5 Stars: Great business hotel, fabulous bar, fantastic service (by janetstonge)

janetstonge — Thu, 27 Mar 2008 09:00:00 GMT

I stayed at the W for a business convention (zzzzzzzzzz). From the minute our cab dropped us off, it was show time. The entire staff are well trained and in the business of catering to people. I know this because I DO customer service for a living. I had a suit tailored at Nordstrom while there, my personal shopper dropped it off and the CONCIERGE actually took it to my room, unwrapped it, and hung it in the closet. No one had to "look" for it when I asked. They all knew where it was. I'm salivating just thinking about that! The ambience is amazing, my room was amazing, LOVE BLISS LABS being from NYC. This place is dialed in. The bar hops every night. It's efficient yet fun for business. Met some girls from Portland escaping their doldrum lives who were having an awesome time. And if I actually had a man in my life, it would be a great place for romance.

5 Stars: Great Place for a Gen X,Y, or Z'er. Upscale, GREAT BAR, rooms chill with great vibe. (by abrightfutureawaits)

abrightfutureawaits — Fri, 14 Dec 2007 09:00:00 GMT

Go to the W Hotel/Seattle for many reasons: Great Bar. Comfy rooms with million threadcount sheets (exageration), great pillows, excellent staff. Just feel comfortable here.

Probably the greatest thing about this place is their pet friendliness. They are cool about the pooch and that goes a long way with me.

Being cool about the pooch doesn't mean bring your lame dog here though. Don't ruin it for the rest of dog-loving America/Seattle.

Will definitely recommend this to friends, relatives, and countryman visiting Seattle.

2 Stars: No In-room Coffee Maker? In SEATTLE?? (by mybelle29)

mybelle29 — Tue, 04 Dec 2007 09:00:00 GMT

My husband surprised me Saturday night by booking a room at the W after our holiday party downtown. We checked in at 10pm, so our experience was mainly the room for our short stay. The bed was comfortable, with feather-top mattress and pillows and we enjoyed the flat screen tv. The products in the room were great (Bliss brand - and face wash for sensitive skin, which I appreciated having, as it was a surprise stay and I had to wash off make up.) Decore was nice and room was spacious. Be warned that you will hear sirens all night, based on location, though that may be typical of anywhere in the city. The deal killer for us was waking up and not being able to locate the coffee maker. NO COFFEE MAKER?? IN SEATTLE?? We had to order down...WAIT (this was my husband's beef) and then paid $12 + $2 gratuity for our small carafe of starbucks. Mind you, I was tortured by seeing the Starbucks sign across the street as I was waiting in my bathrobe for room service to arrive. It was enough to make us not want to return. The front desk guy said it's a W Worldwide standard - focusing on the Whatever/Whenever service in room. Just thought you all should know if it's important to you.

1 Stars: Not for the tired or those on business (by brownsk)

brownsk — Sat, 30 Jun 2007 09:00:00 GMT

I am so over the W thing. I know - the dark lights, mode furniture and pounding music was the "thing" in the 1990's, but I'm done. After walking a city like Seattle, i don't want to open a lobby door with the thump, thump of extremely loud music - so loud that I cannot hear the staff without leaning over a counter. Are the lights for ambiance or is something not clean? I can't tell and I want to know my room is spotless. I also want that huge, big, soft bed with crisp white bedding and a good reading light. I want to be able to see to put on makeup in the bathroom. NOT in this hotel. In a city like Seattle that has rain 11 months out of the year shouldn't your hotel room be a little cheery?? The one strange thing is that in all this darkness, the room have blinds, no curtains. So as soon as you try to go to sleep, on comes the city lights! Many must complain because they offered to "install" curtains while I was out. I could have done much better w/ a sewing machine and a shower rod! There is a black rod crammed into the window with very thin black material safety pinned over it!! Classy. Room service extremely expensive. No coffee makers in the rooms (in Seattle??) no wifi in room and internet is $15 a day. Food so bad in the restaurant (Earth and Water) that I had to complain to manager. Wait staff told me the steak and fries are served cold and limp! So many other great places in Seattle - don't stay here!!!!!

5 Stars: Wonderful Wonderland (by tropicana2323)

tropicana2323 — Fri, 23 Mar 2007 09:00:00 GMT

My husband and I came here for our honeymoon and it was a wonderful stay! Definetly a cool modern place. We only planned to stay 2 nights then stay at a beach house after, but after hearing about how the resturaunt turns into a club on friday and saturday, we had to saty a night then too! Customer service was awsome, they were happy to schedule us massages at turtle bay resort for us. Its right on waikiki beach but not in the middle of it, its towards the park side so its quiet. Love W hotel. We will stay everytime we come to visit. The breakfast is awsome too! And dinner is great too! If you can't afford the stay, atleast go to the resturaunt and stay for the quick change to a club feel later.

4 Stars: great hotel (by sharong4600)

sharong4600 — Wed, 07 Feb 2007 09:00:00 GMT

This hotel is just awsome it has everything & much, much more. The service there is excellent. I stayed there 1/15-1/19/2007

5 Stars: Wedding night bliss (by jilliansims224)

jilliansims224 — Mon, 30 Oct 2006 09:00:00 GMT

We stayed here on our wedding night this September and were really impressed. The hotel itself is beautiful and very elegant feeling. The staff was friendly and made a special effort to see that we were happy on our special night. We were a little shocked at the price but, the little extras and beautiful surroundings was worth that and more and I will look forward to many anniversary nights at this beatiful place! Jillian & Kyle Sims

1 Stars: Seattle's Worst Service - Inconsiderate/ Rude/ Indifferent (by razzleberryrose)

razzleberryrose — Tue, 24 Oct 2006 09:00:00 GMT

The staff at the W was rude from my first day through the last.

Everything at this hotel is outsourced. If there is any kind of problem the staff will do nothing about it. Their standard saying is, "That is not a part of the hotel - we can do nothing about it."

The Internet support is $15/day per computer. Prepare to deal with a WIRED connection as there is NO WIRELESS connectivity in guest rooms. Only one computer can be connected at a time to the WIRED LAN.

Parking (next to the hotel) is also outsourced. It is $10 for the first thiry minutes. This is direct billed to your room.

The temperature controls were broken in the room. We were sweating for about 5 days straight. Although we complained to the front desk - again, nothing happened.

The TV was supposidly digital. There was non-standard programming and a minimum number of channels.

I was billed for phone calls I did not make and had to argue at the desk upon checkout for the bills to be cleared.

Lastly, I forgot something in the hotel and when I called later they said they would get someone right up to the room to find it and send it to me. Nothing happened. No return call with the status. After three more phone calls I found out they did not do anything and it was too late. Then they told me "it is not important" and just before hanging up on me.

Regardless of where you chose to stay in Seattle there has to be something better than this. I will NEVER stay there again. Anything is better.

5 Stars: True Luxury in Seattle (by sassy31)

sassy31 — Sun, 20 Aug 2006 09:00:00 GMT

My husband and I went here for our anniversary and from the moment we checked in to the moment we left, the service and ambiance was amazing. I didn't want to get out of bed every morning, the bed was so comfortable! We ate in the restaurant and had drinks in the lounge and the experience was both relaxing and fun. We'll be making this an annual tradition.

1 Stars: HORRIBLE SERVICE (by brandi_nicole01)

brandi_nicole01 — Tue, 11 Apr 2006 09:00:00 GMT

The second I walked in there was nobody to greet me and I had to get their attention. The front dest agents were just standing there giggling to theirselves, they were VERY unprofessional. I had to wait 10 minutes to even see a room becuase the bellman was busy. You have 26 floors YOU NEED MORE THAN ONE BELLMAN. I saw a room which I was very unimpressed with... where's the color? Where's the style? The corner king I saw was not worth the money. The bellman trash talked other hotels, that does not help when you are attempting to be professional. All in all I would stay there ONLY if they replaced the staff, got some color, and did some repairs.. all the furiture was trashed and beat up. Even the Front Desk which is most important.

4 Stars: Sexy and Sophisticated (by Stephanie S.)

Stephanie S. — Tue, 07 Feb 2006 21:15:00 GMT

I was very impressed with the style of the W. It is very sexy and sophistic`ated. It is a little dim for those who may need more light to see. I felt as if I was somewhere where the hollywood hipsters go yet I was still in Seattle. The rooms are over priceced for what you get but I think you are there more than just the room. It's a place to see and be seen.

5 Stars: Swanky and ultra-modern comfort (by butterscotchsundae)

butterscotchsundae — Wed, 25 Jan 2006 09:00:00 GMT

A hip, urban lobby playing music like Coldplay or Hooverphonic. A big fireplace with cozy, modern couches and chairs. These are elegant touches - and the rooms are equally stylish. Deep brown carpeting, a long hallway decorated with mirrors or big black-n-white city photos, nice Bliss bathroom products. A tad pricey but fun to splurge. The Earth and Ocean restaurant was lovely too, yes it is pricey (check prices online) but worth the price if you enjoy natural gourmet food. They were angels to serve us dinner on Sunday in the lounge, even though they were basically closed. Excellent service too. Only downside to the hotel was our room view, a parking lot. The blinds didn't close all the way so we got a little ambient light. But otherwise a great experience.

5 Stars: Sexy starts with "W" (by nyogen)

nyogen — Mon, 19 Dec 2005 09:00:00 GMT

There is no better hotel in the city to start a romance or fan the fire of an existing one. The staff gives you the same attention as a rock start or someone even more famous than Steve Poole. The bar is a great launch pad into the other city hot spots. I've been here for New Years, Valentines, random occassions. I've stayed at "W" Chicago, San Diego and Seattle. They NEVER disappoint!

4 Stars: Good location, great beds (by Dick S.)

Dick S. — Sat, 26 Nov 2005 16:29:00 GMT

Here you are right in the middle of downtown and with good access to great restaurants and shops. The rooms are good sized, clean, and comfortable. The beds are great and will guarantee you a great night's sleep. Parking is expensive.

4 Stars: Nice rooms (by Paul X.)

Paul X. — Wed, 02 Nov 2005 14:24:00 GMT

Luxious rooms and right at downtown. If you are a big shopping fan like me, you will like this hotel. Yet the parking is extremely limited so prepare some cash so you can park at nearby roads if you couldn't fins a parking lot inside the hotel. You also get a locked cabinet so you can put some valuable things in - I doubt if anyone really use it?

5 Stars: Swanky party place (by truseagirl)

truseagirl — Tue, 28 Jun 2005 09:00:00 GMT

We are having our wedding reception at W hotel Seattle, and can't wait. The service we have received is outstanding. They cater to any request - seriously! Their food options for buffet or sitdown dinner will knock your socks off! It was hard to pick just one option. Their guest rooms are the best in town, with the famous beds and bath products.

4 Stars: GREAT STAY (by Jammie N.)

Jammie N. — Fri, 24 Jun 2005 17:07:00 GMT

We have stayed at the W several times now. The beds are so comfy, and the decor and atmosphere is very modern. The price is a bit high, but you get what you pay for. They have a nice location and lots of good resturants in the area. My only complaint is the parking. The prices are way too high and the street parking is impossible to find.

5 Stars: Hip & Friendly (by kdelorit)

kdelorit — Mon, 12 Jul 2004 09:00:00 GMT

The W service was excellent from the valet parking to the bellman to the front desk. We inquired and were granted a free room upgrade at check-in to the 26th floor with fabulous city & water views. My favorite part of the experience was the incredible bedding!!! The sheets were soft & luxurious, and the pillows & comforters were down. I loved the atmosphere from the dimly light hallways (anyone who thinks it's scary should bypass this ultra hip hotel) to the chic lobby. Highly recommend!

3 Stars: Mrs. (by MaryanneNickel)

MaryanneNickel — Mon, 28 Apr 2003 09:00:00 GMT

The resturant was fabulous; the food was wonderful and the service was impecable. My reservation was incorrect at chek-in; the clerk presented in a condesending manner and made no effort at all to accomadate my requests. Fortunately, someone else in my party was provided a room with my specifications and I had the one they wanted so we rectafied the problem ourselves and had the clerk change it. Once again, the clerk was not friendly and acted as if this was a big bother for her.

5 Stars: "Heavenly!" (by ChrissyD)

ChrissyD — Wed, 04 Dec 2002 09:00:00 GMT

The Heavenly Bed, shower, etc. are the best! We stay at Westin Hotels every chance we get because we know we are guaranteed a relaxing and comfortable stay...there's no guess-work to what you'll get! They even give our kids special gift packets!

3 Stars: rooms = awesome. service = sucky (by studio_54)

studio_54 — Thu, 10 Oct 2002 09:00:00 GMT

in a nutshell: it's true what people are saying about the rooms, they're wonderful. high quality amenities and tasteful, modern decor. i give this a low rating because of the terrible service. i wonder if they think it's chic to be so snotty and condescending to their 'guests'. this is the 2nd i've stayed at, the first one in San Francisco, and at both places i've had much to complain about their attitudes. it's definitely an experience to stay here, my advice is to ignore those automatons at the front desk all dressed in black and their unhelpful attitudes.

5 Stars: Free night well spent (by frangipani)

frangipani — Thu, 26 Sep 2002 09:00:00 GMT

We had a free night from the Starwood Preferred Guest program and we wanted to spend it somewhere nice. We were glad we picked this hotel. The furnishings are beautiful and the front desk service was prompt and courteous. The beds are amazing! I could have slept forever. Too bad we didn't stay long enough to fully enjoy the experience. Our room overlooked a rundown building so it wasn't the greatest view but that's always the case with building with four walls, right?

5 Stars: Amazing! (by JenBoyd_Citysearch)

JenBoyd_Citysearch — Fri, 28 Jun 2002 09:00:00 GMT

I had the pleasure of staying at the W in Seattle a few summers ago. It was fabulous. I felt pampered and I got some of the best nights' sleep I've ever had. Great linens and wonderful room service.