Fire House Smog

★★★★☆
  • 2900 Lone Tree Way

    Antioch, CA 94509

    Map & Directions
  • 925-754-1600

About Fire House Smog

Hours
Mon-Fri 7:30am-6:30pm ; Sat 7:30am-5:30pm ; Sun 10am-5pm

Automotive

Automotive
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4.0 7
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.

I was blown away by this place today! I hadn't been here in about 2 years and what an improvement!!! Not that it was bad before, but now I would have to say that I have never seen a better blueprint for success and an outstanding customer service model!!!
Let me explain. I drive up about 9:30 AM and the technician was waiting for me in the garage and took my car immediately. I was the only customer. He invited me to go into the waiting room. Another employee greeted me in the waiting room with a joke, and made some coffee for me. He also handed me the remote for the TV. I found out later that they also hand out free sodas to customers from their refrigerator. (Let me backtrack here and explain something else. They have remodeled their waiting room/office area to give a lot more space to the customers and a more private office for them). When they were done with my car, (15 or 20 minutes), the office employee came back to me with all the paperwork and explained almost the whole form to me in very sufficient detail and even advised me on getting my reg. mailed off to the DMV. On top of all this, because he knew I was a returning customer, he gave me $10 off without me even having to ask for it.
I was blown away!

Go to Fire House Smog for your smog certs!!! You won't be disappointed.

Tip: Before you go, go to their website and print off a coupon to save yourself even more money!!!

5
★★★★★

I was blown away by this place today! I hadn't been here in about 2 years and what an improvement!!! Not that it was bad before, but now I would have to say that I have never seen a better blueprint for success and an outstanding customer service model!!!
Let me explain. I drive up about 9:30 AM and the technician was waiting for me in the garage and took my car immediately. I was the only customer. He invited me to go into the waiting room. Another employee greeted me in the waiting room with a joke, and made some coffee for me. He also handed me the remote for the TV. I found out later that they also hand out free sodas to customers from their refrigerator. (Let me backtrack here and explain something else. They have remodeled their waiting room/office area to give a lot more space to the customers and a more private office for them). When they were done with my car, (15 or 20 minutes), the office employee came back to me with all the paperwork and explained almost the whole form to me in very sufficient detail and even advised me on getting my reg. mailed off to the DMV. On top of all this, because he knew I was a returning customer, he gave me $10 off without me even having to ask for it.
I was blown away!

Go to Fire House Smog for your smog certs!!! You won't be disappointed.

Tip: Before you go, go to their website and print off a coupon to save yourself even more money!!!

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I do not like to get my car smogged... but I found a jewel in the heart of suburbia... Fire House is clean, polite, and the prices are not so bad. What more can you ask for a smog?

2
★★★★★

I do not like to get my car smogged... but I found a jewel in the heart of suburbia... Fire House is clean, polite, and the prices are not so bad. What more can you ask for a smog?

Pros: Price, speed

Cons: None... I love the whole experience

.

Being the one of the few in the Antioch area, this place is very expensive.... I called other places and they are much cheaper than here.

2
★★☆☆☆

Being the one of the few in the Antioch area, this place is very expensive.... I called other places and they are much cheaper than here.

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Ive gotten my car's smog checked here twice. They only test, no repairs. But they are super nice, and really quick and efficient. One time we waited and it only took about 20 minutes. Not expensive either. Def. recommend.

4
★★★★☆

Ive gotten my car's smog checked here twice. They only test, no repairs. But they are super nice, and really quick and efficient. One time we waited and it only took about 20 minutes. Not expensive either. Def. recommend.

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Fire house smog will match other smog station coupons.
The staff was friendly and you do not have a long wait.
They do not do repairs, only smog checks.

4
★★★★☆

Fire house smog will match other smog station coupons.
The staff was friendly and you do not have a long wait.
They do not do repairs, only smog checks.

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It doesn't look like much on the outside, but the employees at Fire House Smog are efficient and courteous. The smog testing doesn't take very long, either. They only test, no repairs.

4
★★★★☆

It doesn't look like much on the outside, but the employees at Fire House Smog are efficient and courteous. The smog testing doesn't take very long, either. They only test, no repairs.

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.

The Fire House Smog is a smog testing station located in the old Antioch fire station. I did a smog check on our car once with them and they were very quick and efficient. They were able to complete the smog test on my vehicle within 15 minutes. They only do smog tests though, they don't do any car repairs.

4
★★★★☆

The Fire House Smog is a smog testing station located in the old Antioch fire station. I did a smog check on our car once with them and they were very quick and efficient. They were able to complete the smog test on my vehicle within 15 minutes. They only do smog tests though, they don't do any car repairs.

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