Santa Barbara Bank & Trust

★★☆☆☆

About Santa Barbara Bank & Trust

Details
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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2.0 4
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i was supposed to receive my tax refund on february 19th by mail. ITS STILL NOT HERE, and its april 20th. they somehow thought i was doing a direct deposit, deposited my money into SOMEONE ELSE'S ACCOUNT at a TOTALLY DIFFERENT BANK. after, 2 months, about 15-20 phone calls and being misinformed on numerous occasions, i get a phone call today telling me its being sent through the mail, tomorrow. it's absurd how no one at this bank is helpful. thanks for being the absolute worst bank on the planet.

0
★☆☆☆☆

i was supposed to receive my tax refund on february 19th by mail. ITS STILL NOT HERE, and its april 20th. they somehow thought i was doing a direct deposit, deposited my money into SOMEONE ELSE'S ACCOUNT at a TOTALLY DIFFERENT BANK. after, 2 months, about 15-20 phone calls and being misinformed on numerous occasions, i get a phone call today telling me its being sent through the mail, tomorrow. it's absurd how no one at this bank is helpful. thanks for being the absolute worst bank on the planet.

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I have to tell you that Santa Barbara Bank & Trust is far superior to any other bank I've ever been with. I have left several due to bad service and that last one (BofA) I reported to the Federal Trade Commission.

I love Santa Barbara Bank & Trust. I feel like it has been a long search, but I've finally found a bank I can trust.

Every body I've talked to who banks there say they just love going there. So do I.

2
★★★★★

I have to tell you that Santa Barbara Bank & Trust is far superior to any other bank I've ever been with. I have left several due to bad service and that last one (BofA) I reported to the Federal Trade Commission.

I love Santa Barbara Bank & Trust. I feel like it has been a long search, but I've finally found a bank I can trust.

Every body I've talked to who banks there say they just love going there. So do I.

Pros: Friendly, helpful, and accurate

Cons: Not open on Saturdays

.

I would NEVER recommend this bank to anyone! In fact, I am making it a point to tell EVERYONE I know not to use them to do their taxes. On a whim, I used Turbo Tax this year (who uses SBB&T to deposit taxpayer's money) NEVER have I had so much trouble doing my taxes in all my life. I paid almost $50 dollars to have MY money deposited into my account. They said it would be there on the 5th of February. On the 10th, I was FINALLY able to get ahold of someone at SBBT who proceeded to tell me that my bank rejected the deposit even though all my account numbers were correct. Upon calling my bank, they told me that no money was ever even attempted to be deposited into my account and even offered to conference call in to SBBT. My bank representative and I did this, but the rep at SBBT wouldn't speak to her. They refused to refund the money they charged to deposit into my account and sent me a check in the mail which I didn't recieve until the 15th. Now I am currently having a hard time cashing this check because it is from out of state!! Long story short, SBBT is charging people to deposit their money and then not following up on their promise, instead sending you a check in the mail. I probably would've gotten my money quicker had I just let the IRS send it to me!!!!!!!!!!!! PLEASE, all who read this, stay far far away from scammers like SBBT!!!!!

0
★☆☆☆☆

I would NEVER recommend this bank to anyone! In fact, I am making it a point to tell EVERYONE I know not to use them to do their taxes. On a whim, I used Turbo Tax this year (who uses SBB&T to deposit taxpayer's money) NEVER have I had so much trouble doing my taxes in all my life. I paid almost $50 dollars to have MY money deposited into my account. They said it would be there on the 5th of February. On the 10th, I was FINALLY able to get ahold of someone at SBBT who proceeded to tell me that my bank rejected the deposit even though all my account numbers were correct. Upon calling my bank, they told me that no money was ever even attempted to be deposited into my account and even offered to conference call in to SBBT. My bank representative and I did this, but the rep at SBBT wouldn't speak to her. They refused to refund the money they charged to deposit into my account and sent me a check in the mail which I didn't recieve until the 15th. Now I am currently having a hard time cashing this check because it is from out of state!! Long story short, SBBT is charging people to deposit their money and then not following up on their promise, instead sending you a check in the mail. I probably would've gotten my money quicker had I just let the IRS send it to me!!!!!!!!!!!! PLEASE, all who read this, stay far far away from scammers like SBBT!!!!!

Pros: NONE!!

Cons: You are scammed out of your money!

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I am sorry to say that i feel as though the loan for a tax refund through this bank is a scam. They have denied three of us even though we have great credit. When I contacted them to find out why, I was told it was probably because I put my address as CR, instead of writing it out as County Road. Its even on my drivers license as CR! During this conversation, the customer service representatoves were very rude. Then to find out that they charge you $30 to open an account for the money to be transferred through their bank. I have had many loans with banks and only had to pay a $1 to open an account. I asked them where it says this in their terms and conditions and they could not tell me exactly where. This method of doing business is corrupt and I would not recommend using this bank to anyone!

0
★☆☆☆☆

I am sorry to say that i feel as though the loan for a tax refund through this bank is a scam. They have denied three of us even though we have great credit. When I contacted them to find out why, I was told it was probably because I put my address as CR, instead of writing it out as County Road. Its even on my drivers license as CR! During this conversation, the customer service representatoves were very rude. Then to find out that they charge you $30 to open an account for the money to be transferred through their bank. I have had many loans with banks and only had to pay a $1 to open an account. I asked them where it says this in their terms and conditions and they could not tell me exactly where. This method of doing business is corrupt and I would not recommend using this bank to anyone!

 

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