Very poor customer service. Random business practices that greatly upset the customer.
I have lived in Newport my entire life. I make a great living in the healthcare industry and even have a mortgage with WF.
A "hold" was placed on a check I deposited and no one including the manager Trevor Durham could give me an appropriate answer as to why this was done.
I was treated horribly. When I complained and said a few choice words Mr. Durham threatened me with a restraining order.
Very nice and friendly establishment. Do not bank here.
Wells Fargo Bank is clean and easy to get in and out of. They also have a drive through along with walk up ATM?s so you have a choice. The staff has always been curious and friendly and the bank is always nice and clean when I go in. They answer all questions and the manager is always around which makes it nice if you are having a problem. One nice thing is that they actually have most of the windows open on a Saturday which really speeds things along.
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