Rogers Jewelry Co.

★★★☆☆
  • 8521 Bond Rd

    Elk Grove, CA 95624

    Map & Directions
  • 916-714-2590

About Rogers Jewelry Co.

Hours
Mon-Fri, 10am - 7pm, Sat, 10am - 6pm, Sun, 11am - 5pm

Shopping

Shopping
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Fiance purchased wedding set from this location, which was absolutely beautiful! All within first month of having the ring this happened: Needed to be sized. Got the engagement ring back, and noticed one of the prongs felt sharp. A few days later the diamond fell out. Dropped off for repair, got it back a week later. Very next day it fell out again. Took it in again. Went in for pick up the 2nd time, had one huge sharp point where the 2 prongs should have been, the band had black scratches and the diamond looked black and different then rest in the set. Professional store should never hand over something unfinished and unclean. It looked like I'd had it for 5 years! There jeweler did horrible job! Had to go to another location to be fixed. Nice employees but horrible customer service!

1
★☆☆☆☆

Fiance purchased wedding set from this location, which was absolutely beautiful! All within first month of having the ring this happened: Needed to be sized. Got the engagement ring back, and noticed one of the prongs felt sharp. A few days later the diamond fell out. Dropped off for repair, got it back a week later. Very next day it fell out again. Took it in again. Went in for pick up the 2nd time, had one huge sharp point where the 2 prongs should have been, the band had black scratches and the diamond looked black and different then rest in the set. Professional store should never hand over something unfinished and unclean. It looked like I'd had it for 5 years! There jeweler did horrible job! Had to go to another location to be fixed. Nice employees but horrible customer service!

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I've received a few pieces from Roger's, including my wedding set. The quality of their diamonds is very good. The staff is friendly and helpful without being pushy, which is a huge plus for me. Even if I intended on buying something in your store, if you're pushy, I'll leave. Roger's seems to have found the balance between helpful and annoying.

They have one of the best warranties around for their jewelry. We bought my husbands ring through DeVon's and his warranty is terrible compared to mine.

4
★★★★☆

I've received a few pieces from Roger's, including my wedding set. The quality of their diamonds is very good. The staff is friendly and helpful without being pushy, which is a huge plus for me. Even if I intended on buying something in your store, if you're pushy, I'll leave. Roger's seems to have found the balance between helpful and annoying.

They have one of the best warranties around for their jewelry. We bought my husbands ring through DeVon's and his warranty is terrible compared to mine.

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