All Smile Dental

★★☆☆☆
  • 4653 Carmel Mountain Rd 306

    San Diego, CA 92130

    Map & Directions
  • 858-350-0045

About All Smile Dental

Categories
Details
Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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2.0 2
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Greedy and corrupt practice. Check out the reviews on the web. A clear pattern emerges. In January, I went in for a regular checkup and cleaning. They told me that I should get some fillings replaced while I was there because it is completely covered by my insurance, so I did. Then, almost 4 months later, I receive a bill from saying that I owe $169, including finance charges for amounts that are over 90 days old. Incredible. I never received any bill since my appointment in early January when I was told everything--including the unscheduled filling replacements--was covered after my $50 copay (paid before I left the office). I called the office multiple different times to try to reach someone for an explanation. Nobody calls me back. I finally reached Colisha today who agreed that I was told that everything was covered in January, but said that my insurance company made a mistake. I subsequently asked to talk to her boss, Kenny. Kenny is the Office Manager who also happens to be married to the owner/dentist Christy Chen, and Kenny was apparently at lunch and unavailable. Then I called my insurance company, who said that All Smile should have known and told me that everything is covered after copay amounts for each filling replacement. In other words, they should have known that the unscheduled filling replacements would cost both the patient and the insurance company. Oh yeah, and I found out from my insurance company that All Smile billed me at a rate above the contracted rate and added finance charges on a bill that was never presented to me prior. Needless to say, I will be switching to a dental practice with ethics. I also filed a complaint with my insurance company against All Smile, and I recommend that others do the same.

1
★☆☆☆☆

Greedy and corrupt practice. Check out the reviews on the web. A clear pattern emerges. In January, I went in for a regular checkup and cleaning. They told me that I should get some fillings replaced while I was there because it is completely covered by my insurance, so I did. Then, almost 4 months later, I receive a bill from saying that I owe $169, including finance charges for amounts that are over 90 days old. Incredible. I never received any bill since my appointment in early January when I was told everything--including the unscheduled filling replacements--was covered after my $50 copay (paid before I left the office). I called the office multiple different times to try to reach someone for an explanation. Nobody calls me back. I finally reached Colisha today who agreed that I was told that everything was covered in January, but said that my insurance company made a mistake. I subsequently asked to talk to her boss, Kenny. Kenny is the Office Manager who also happens to be married to the owner/dentist Christy Chen, and Kenny was apparently at lunch and unavailable. Then I called my insurance company, who said that All Smile should have known and told me that everything is covered after copay amounts for each filling replacement. In other words, they should have known that the unscheduled filling replacements would cost both the patient and the insurance company. Oh yeah, and I found out from my insurance company that All Smile billed me at a rate above the contracted rate and added finance charges on a bill that was never presented to me prior. Needless to say, I will be switching to a dental practice with ethics. I also filed a complaint with my insurance company against All Smile, and I recommend that others do the same.

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Admittedly I don't go to the dentist as often as I should (who does?) so when I did go, I needed more work than just a cleaning. The All Smile Team were friendly and professional. They were thorough and diligent and I experience very little discomfort.

3
★★★☆☆

Admittedly I don't go to the dentist as often as I should (who does?) so when I did go, I needed more work than just a cleaning. The All Smile Team were friendly and professional. They were thorough and diligent and I experience very little discomfort.

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