Dania Home & Office Interiors
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Map & Directions
16995 NW Cornell Rd
Beaverton, OR 97006
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503-629-2522
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About Dania Home & Office Interiors
- Details
Home & Garden
Great selection of furniture - a cross between modern and classy European. Reasonable prices, great quality, excellent staff. I have been a customer for years.
5
Great selection of furniture - a cross between modern and classy European. Reasonable prices, great quality, excellent staff. I have been a customer for years.
The Dania furniture is very unique with a Sweedish flair to it. I love the color offerings and the materials used. The sales people are helpful and willing to check things out for you if you have questions. My only suggestion is to buy from the local inventory and never special order from them it will take forever..I mean 16 weeks or more. That is very frustrating when you are waiting.
5
The Dania furniture is very unique with a Sweedish flair to it. I love the color offerings and the materials used. The sales people are helpful and willing to check things out for you if you have questions. My only suggestion is to buy from the local inventory and never special order from them it will take forever..I mean 16 weeks or more. That is very frustrating when you are waiting.
We recently bought some furniture from Dania, and we love it. It was spendy, but we were willing to pay a little more to get what we wanted.
Our experience with Dania is that the customer service level doesn't match with the price level of the furniture. To make a long story short, we knew that it would take several weeks for the furniture to arrive. When the delivery date came and went, we started calling the store. Depending on who answered the phone, we'd get different answers to our question of when to expect the furniture. Finally, when two of the four pieces arrived, we arranged to have them delivered by Dania for their $75 delivery fee. Happily, the delivery showed up with three pieces, but it would have been nice to know that the third piece was coming. A week or so later, the fourth piece arrived, but they wanted another $75 delivery fee to bring that over. They were entitled to charge us the additional delivery fee, but it bothered me that there was no attempt by the store to throw that in for free to compensate for the lateness of the order. When I asked about it, the person on the phone got defensive, and started quoting their policies to me. I understand that they were entitled to do what they did, but it just wasn't good customer service for a several thousand dollar purchase. I didn't bring this up to their manager, because by then I was tired of the hassle.
I won't buy anything there again unless it's the only place in town that has what I want.
1
We recently bought some furniture from Dania, and we love it. It was spendy, but we were willing to pay a little more to get what we wanted.
Our experience with Dania is that the customer service level doesn't match with the price level of the furniture. To make a long story short, we knew that it would take several weeks for the furniture to arrive. When the delivery date came and went, we started calling the store. Depending on who answered the phone, we'd get different answers to our question of when to expect the furniture. Finally, when two of the four pieces arrived, we arranged to have them delivered by Dania for their $75 delivery fee. Happily, the delivery showed up with three pieces, but it would have been nice to know that the third piece was coming. A week or so later, the fourth piece arrived, but they wanted another $75 delivery fee to bring that over. They were entitled to charge us the additional delivery fee, but it bothered me that there was no attempt by the store to throw that in for free to compensate for the lateness of the order. When I asked about it, the person on the phone got defensive, and started quoting their policies to me. I understand that they were entitled to do what they did, but it just wasn't good customer service for a several thousand dollar purchase. I didn't bring this up to their manager, because by then I was tired of the hassle.
I won't buy anything there again unless it's the only place in town that has what I want.
Pros: beautiful furniture
Cons: really poor customer service that doesn't match the price level
Dania offers furnishings you can't really find anywhere else. I like how unique most of their items are. I've purchased some art work there and everyone always comments on how intersting it is. Their prices can't be beat either!! Be ready to spend some time looking around tough, it's very big.
PROS: Intersting furnishings are great prices
CONS:
Dania offers furnishings you can't really find anywhere else. I like how unique most of their items are. I've purchased some art work there and everyone always comments on how intersting it is. Their prices can't be beat either!! Be ready to spend some time looking around tough, it's very big.
PROS: Intersting furnishings are great prices
CONS:
