Royal Moore Auto Center

★★★☆☆

About Royal Moore Auto Center

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
More choices in Beaverton:
Resultset_next

Royal Moore Mazda

1380 S. E. River Rd. Hillsboro, OR

Resultset_next

Beaverton Auto Body & Paint

4330 SW 142nd Ave. Beaverton, OR

3.0 3
Hi! Sign in to let us know how Royal Moore Auto Center was?
Write a Review
.

I had some collision repair done at Royal Moore, and was very pleased with the work they did, and how frequently they communicated with me about the status of my vehicle, the insurance claim, etc. Very easy to work with, and super friendly staff

4
★★★★☆

I had some collision repair done at Royal Moore, and was very pleased with the work they did, and how frequently they communicated with me about the status of my vehicle, the insurance claim, etc. Very easy to work with, and super friendly staff

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I dropped my car off and told them it had a bad strut. They told me their "professionals" would need to determine what was wrong with. I was new to the area at the time and it was close to where I was staying so I tolerated this. However they proceeded to take over a week (with me having no car and calling them for regular updates) to determine what was wrong and call me and tell me that I had *gasp* a bad strut. It was worse though. Within a few thousand miles I seemed to have the problem again so I took it back and gave them a second chance. When I went to pick my car up there was a mark in the paint where it had been dinged and been poorly touched up with paint that had run down the door. I complained and they argued that it must have been there when I dropped the car off. I can assure everyone that it was not. At that point I was irritated enough I wasn't giving them a third chance. Imagine my surprise when once again my car showed the symptoms of a bad strut. I took it to a different place and apparently the problem this time was that Royal Moore had improperly installed the strut. Every time I had to deal with them I received the condescending attitude that since I was female I must know nothing about cars. They were slow to respond. They tried to turn their "cover up" around on me when I called them on it.

1
★☆☆☆☆

I dropped my car off and told them it had a bad strut. They told me their "professionals" would need to determine what was wrong with. I was new to the area at the time and it was close to where I was staying so I tolerated this. However they proceeded to take over a week (with me having no car and calling them for regular updates) to determine what was wrong and call me and tell me that I had *gasp* a bad strut. It was worse though. Within a few thousand miles I seemed to have the problem again so I took it back and gave them a second chance. When I went to pick my car up there was a mark in the paint where it had been dinged and been poorly touched up with paint that had run down the door. I complained and they argued that it must have been there when I dropped the car off. I can assure everyone that it was not. At that point I was irritated enough I wasn't giving them a third chance. Imagine my surprise when once again my car showed the symptoms of a bad strut. I took it to a different place and apparently the problem this time was that Royal Moore had improperly installed the strut. Every time I had to deal with them I received the condescending attitude that since I was female I must know nothing about cars. They were slow to respond. They tried to turn their "cover up" around on me when I called them on it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been rear ended several times and Royal Moore fixed most of those. I like that when I get my car back, not only is it fixed, but it's clean inside and out. The people are friendly and knowledgable as well.

4
★★★★☆

I've been rear ended several times and Royal Moore fixed most of those. I like that when I get my car back, not only is it fixed, but it's clean inside and out. The people are friendly and knowledgable as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Royal Moore Auto Center, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review