Noodle City

★★★☆☆
  • 5869 Hollister Ave

    Goleta, CA 93117

    Map & Directions
  • 805-683-6818

About Noodle City

Hours
Mon-Sat 10am-9pm

Food

Food
More choices in Goleta:
Resultset_next

Sushi Teri House

1013 Bath St Santa Barbara, CA

Resultset_next

Edomasa

2710 De La Vina St Santa Barbara, CA

3.0 2
Hi! Sign in to let us know how Noodle City was?
Write a Review
.

This used to be one of my favorite places to get pho. It used to be a place with a menu on the wall, where you ordered at the counter and they then brought the food out to your table. They recently re-designed the place by taking the menu off the wall and hiring a waiter. I liked it better before. The food is still great, but the service is just downright rude! The cashier/manager that used to be there at lunchtime was not there when I recently went there for dinner, and perhaps that was the problem.

In my recent experience there, my girlfriend wanted to substitude fried rice for the white rice that came with her meal. The response: no substitutions allowed! I even tried to order her a side of fried rice instead, but they would only sell it in a full family-sized meal serving. Also, the cook/manager lady kept coming out and yelling, in very poor and broken English, to find out who ordered what food. The impression I got was that she was angry at having to speak English at all, and wasn't afraid to let everyone know that she was angry. And the teenaged waiter that was attempting to work as a buffer between her and the customers was nothing more than what you would expect of a highschool kid working part-time, a bit lazy and unconcerned about customer happiness.

If anyone from that restaurant reads this review, here is my advice: keep the mean lady in the back and away from customers, fire the kid waiter and put the menu back on the wall and let people order at the counter, and for heavens sake, allow simple substitutions (such as fried rice instead of white rice).

The food is still great, but my recent experience was ruined by that mean lady from the kitchen.

1
★★☆☆☆

This used to be one of my favorite places to get pho. It used to be a place with a menu on the wall, where you ordered at the counter and they then brought the food out to your table. They recently re-designed the place by taking the menu off the wall and hiring a waiter. I liked it better before. The food is still great, but the service is just downright rude! The cashier/manager that used to be there at lunchtime was not there when I recently went there for dinner, and perhaps that was the problem.

In my recent experience there, my girlfriend wanted to substitude fried rice for the white rice that came with her meal. The response: no substitutions allowed! I even tried to order her a side of fried rice instead, but they would only sell it in a full family-sized meal serving. Also, the cook/manager lady kept coming out and yelling, in very poor and broken English, to find out who ordered what food. The impression I got was that she was angry at having to speak English at all, and wasn't afraid to let everyone know that she was angry. And the teenaged waiter that was attempting to work as a buffer between her and the customers was nothing more than what you would expect of a highschool kid working part-time, a bit lazy and unconcerned about customer happiness.

If anyone from that restaurant reads this review, here is my advice: keep the mean lady in the back and away from customers, fire the kid waiter and put the menu back on the wall and let people order at the counter, and for heavens sake, allow simple substitutions (such as fried rice instead of white rice).

The food is still great, but my recent experience was ruined by that mean lady from the kitchen.

Pros: Great food

Cons: Terrible, in fact RUDE service

.

i ate here once with my family right before i moved back to san francisco. we all had the pho, which was really good. i was actually suprised how good it was because good asian food at a reasonable price is hard to come by in santa barbara. and i was sad that, that was the only time i got to eat there. i will definitely visit when i go back to santa barbara.

4
★★★★☆

i ate here once with my family right before i moved back to san francisco. we all had the pho, which was really good. i was actually suprised how good it was because good asian food at a reasonable price is hard to come by in santa barbara. and i was sad that, that was the only time i got to eat there. i will definitely visit when i go back to santa barbara.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Noodle City, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review