Tilden For Brakes Car Care Ctr

★★★★☆
  • 17981 W Colfax Ave

    Golden, CO 80401

    Map & Directions
  • 303-279-5181

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I have been going here since it opened. They know me by first name, always ask how I am, then repair my car right in a reasonable time frame with fair prices. There have been many times when they didn't even charge me for work time such as when we took in my son's used car purchase and they told me outright it was a real lemon that should be returned to the unscrupled dealer right away! Then the other day I took a different car in with big issues, and they didn't charge for the diagnostic time yet again. Then they have these great coupon books they let you use for deals on services and oil changes, but they even accept them expired. In short, these guys are great. In an age where you really can't trust so many money-hungry, unscrupulous vendors out there, I've come to trust these guys completely with all our family cars. They're fair, they're honest, and they're super friendly. Doesn't get any better than that!

5
★★★★★

I have been going here since it opened. They know me by first name, always ask how I am, then repair my car right in a reasonable time frame with fair prices. There have been many times when they didn't even charge me for work time such as when we took in my son's used car purchase and they told me outright it was a real lemon that should be returned to the unscrupled dealer right away! Then the other day I took a different car in with big issues, and they didn't charge for the diagnostic time yet again. Then they have these great coupon books they let you use for deals on services and oil changes, but they even accept them expired. In short, these guys are great. In an age where you really can't trust so many money-hungry, unscrupulous vendors out there, I've come to trust these guys completely with all our family cars. They're fair, they're honest, and they're super friendly. Doesn't get any better than that!

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.

These guys are the best. I absolutely trust them and would never go anywhere else. A few years ago I brought my Honda Accord in that was revving too high and they did everything possible to diagnose the problem for free and then talked me through my options for repair. I bring my Honda Ridgeline in there for every oil change and they always top off my fluids and do an inspection and always give it a clean bill of health. I even asked about the brake pads since I'm on 60K miles with my first set of pads and they said they were okay. They definitely strive to build relationaships with their customers instead of short-sidedly ripping people off as many shops do. I will go here for everything for my cars. Steve's a good dude and the mechanics know what they're talking about.

5
★★★★★

These guys are the best. I absolutely trust them and would never go anywhere else. A few years ago I brought my Honda Accord in that was revving too high and they did everything possible to diagnose the problem for free and then talked me through my options for repair. I bring my Honda Ridgeline in there for every oil change and they always top off my fluids and do an inspection and always give it a clean bill of health. I even asked about the brake pads since I'm on 60K miles with my first set of pads and they said they were okay. They definitely strive to build relationaships with their customers instead of short-sidedly ripping people off as many shops do. I will go here for everything for my cars. Steve's a good dude and the mechanics know what they're talking about.

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.

I have been going to Tilden for many years and Steve has taken
very good care of my Car. I appreciate all his help when I needed it. He is very honest-and being a woman I appreciate that--I do not like to be taken advantage of. I like Tilden in Golden a Lot.

5
★★★★★

I have been going to Tilden for many years and Steve has taken
very good care of my Car. I appreciate all his help when I needed it. He is very honest-and being a woman I appreciate that--I do not like to be taken advantage of. I like Tilden in Golden a Lot.

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.

When was the last time you found a truly honest car repair shop?
Look no further Tilden in Golden gives great customer service and never tried to sell me parts or service not needed for my car!!! My experence there has been Wonderful! I highly recommend them!

5
★★★★★

When was the last time you found a truly honest car repair shop?
Look no further Tilden in Golden gives great customer service and never tried to sell me parts or service not needed for my car!!! My experence there has been Wonderful! I highly recommend them!

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.

We came to Tilden with a power steering problem last fall and went back a couple months later to have a bunch of other work done. We've been really, really pleased. The pricing is fair and the work has been outstanding--our vehicle's been running like new since its last visit, and the thing's going on 115,000 miles! The service is friendly, and they don't talk down to you--even if you're like me and know almost nothing about cars. Hopefully, my vehicle won't need service again for awhile yet but when it does, I'll be taking it back to Steve and Company.

5
★★★★★

We came to Tilden with a power steering problem last fall and went back a couple months later to have a bunch of other work done. We've been really, really pleased. The pricing is fair and the work has been outstanding--our vehicle's been running like new since its last visit, and the thing's going on 115,000 miles! The service is friendly, and they don't talk down to you--even if you're like me and know almost nothing about cars. Hopefully, my vehicle won't need service again for awhile yet but when it does, I'll be taking it back to Steve and Company.

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.

Every time I come to Tilden's I receive prompt, polite, honest assistance with my families car care needs. Great prices & promotions, years of experience, locally owned, friendly people. Why would I go anywhere else?

5
★★★★★

Every time I come to Tilden's I receive prompt, polite, honest assistance with my families car care needs. Great prices & promotions, years of experience, locally owned, friendly people. Why would I go anywhere else?

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Tilden is a business that is run with integrity. I know I can trust the mechanics to do a great job and their quotes to be fair.

5
★★★★★

Tilden is a business that is run with integrity. I know I can trust the mechanics to do a great job and their quotes to be fair.

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.

I had a bad experience. Steve (Proprietor), however, resolved the dispute to my satisfaction.In closing, I believe Steve will make every effort to resolve the conflicts that are created.

2
★★☆☆☆

I had a bad experience. Steve (Proprietor), however, resolved the dispute to my satisfaction.In closing, I believe Steve will make every effort to resolve the conflicts that are created.

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.

Tilden in Golden conveniently put our thermostat in backwards causing our van to overheat after we got out of town. in turn causing over $700-1000 worth of damage

Funny how that was what we brought it in for in the first place.

Beware of this place, they will take you for as much as they can get. And if they are seemingly cutting you any kind of break by trying a new method of fixing something. They might rig up a way in the mean time to make your car worse than it was before

Thanks alot jerks

1
★☆☆☆☆

Tilden in Golden conveniently put our thermostat in backwards causing our van to overheat after we got out of town. in turn causing over $700-1000 worth of damage

Funny how that was what we brought it in for in the first place.

Beware of this place, they will take you for as much as they can get. And if they are seemingly cutting you any kind of break by trying a new method of fixing something. They might rig up a way in the mean time to make your car worse than it was before

Thanks alot jerks

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Business Response:

Now the for the rest of the story This was actually a young hardrock band (7 guys) touring around the country. They stopped in because their van (1992 Ford Econoline with lots of miles and rust) was over heating. We diagnosed the problem to be a blown head gasket (due to poor maintenance). They didn't have enough money to properly fix the van, so we installed an engine sealler (band-aid), they said they were going home to NY. Well they drove the van to California and had problems with the water pump (most likely due to excess pressure from the blown head gaskets). They wanted us to pay for the repair and I declined. Summary: + The thermostat physically cannot be installed backwards. + We did not charge for the diagnostic. + We heavily discounted our services and the price of the sealler because I wanted to help them get home. + There is an outstanding arrest warrant for Bob M. for assult - you can hear there music and see they type of people they are @ http://www.myspace.com/gaininggroundxxx + We did not need to cause them extra problems, they were leaving and could not afford proper repairs anyway. + If you want more details stop in and ask for Steve.
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These guys may not have the fanciest shop around, but they are the most friendly and caring people. They give you fair estimates and do not ding you for unnecessary repairs. In case there is a problem with the original repair they go out of their way to rectify the issue and make sure you leave the shop happy. All in all, a great all around auto repair shop.

5
★★★★★

These guys may not have the fanciest shop around, but they are the most friendly and caring people. They give you fair estimates and do not ding you for unnecessary repairs. In case there is a problem with the original repair they go out of their way to rectify the issue and make sure you leave the shop happy. All in all, a great all around auto repair shop.

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.

Tilden is the only place I'll take our vehicles. Been going there for 7 years. Ou 4 cars range in age from 1999 - 2007. Randy who works at the front desk is honest, as nice as can be, professional and never pushy. We folllow his suggested maintenance schedules and have never been oversold or felt taken advantage of. Whether it's a oil change or a full transmission service, the job is performed by ASE Mechanics at a much lower cost than the rip off dealerships. Thanks Tilden...

5
★★★★★

Tilden is the only place I'll take our vehicles. Been going there for 7 years. Ou 4 cars range in age from 1999 - 2007. Randy who works at the front desk is honest, as nice as can be, professional and never pushy. We folllow his suggested maintenance schedules and have never been oversold or felt taken advantage of. Whether it's a oil change or a full transmission service, the job is performed by ASE Mechanics at a much lower cost than the rip off dealerships. Thanks Tilden...

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.

I backed into a cement stump and bent my tailpipe. All of the pipes had come lose from the brackets and was dangling and rattling. I took it to this place for an estimate and was told I had to replace everything and it would cost me over $400.I told my friend about it and he went to take a look ( I am an unmechanically inclined chick). With a pair of pliers he unbend the tailpipe. He then crawled under the car and place the pipes back into the brackets. If they would have quoted me a decent price I would have been a loyal customer. The owner, Steve, is nice, but who ever is doing the estimating there is a crook!

2
★★☆☆☆

I backed into a cement stump and bent my tailpipe. All of the pipes had come lose from the brackets and was dangling and rattling. I took it to this place for an estimate and was told I had to replace everything and it would cost me over $400.I told my friend about it and he went to take a look ( I am an unmechanically inclined chick). With a pair of pliers he unbend the tailpipe. He then crawled under the car and place the pipes back into the brackets. If they would have quoted me a decent price I would have been a loyal customer. The owner, Steve, is nice, but who ever is doing the estimating there is a crook!

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Business Response:

Maybe not so money hungry! Okay we obviously dropped the ball here. Normally we would take a customer out to the shop and show them what all was broken and then let them know what the options are. When I asked my techinican about this he said the exhaust system was bent in several places and most of the hangers had torn loose. We are not a bailing wire, clothes hanger and pliers kind of a shop. We do our best to keep customers vehicles reliable and safe while helping to maintain resale value. We also use top quality parts and have certified technicans. My service managers are not on commision so they don't have a reason to pad a bill.
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No one else cares like they do. Tom at the front knows everyone by name. They treat every car like it's their own. Even a simple oil change is treated with more care then a "run of the mill" place. It's nice to go in have a conversation and be remebered, then just be a transaction.

PROS: A+++ CUSTIOMER SERVICE
CONS:

5
★★★★★

No one else cares like they do. Tom at the front knows everyone by name. They treat every car like it's their own. Even a simple oil change is treated with more care then a "run of the mill" place. It's nice to go in have a conversation and be remebered, then just be a transaction.

PROS: A+++ CUSTIOMER SERVICE
CONS:

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Message from Tilden For Brakes Car Care Ctr

Car Care Designed With You In Mind



Hello my name is Steve Moore, I am the owner of Tilden in Golden. My Grandfather and Dad opened a Skelly Gas Station in Mount Ayr Iowa in 1938 (see photo below). My father eventually opened Longmont Auto Electric and that is where I grew up. I developed a love for mechanical things and enjoyed the time working with my Dad and Granddad. After being discharged from the Air Force my father ask me if I wanted to buy the family business. I said ??I love you Dad, but no way no how am I going to do this for the rest of my life?. I went to New Mexico State University and got a BS degree in Mechanical Engineering. Hewlett Packard hired me right out of school where I worked directly supporting customers for 22 years. In 2002 I was laid off due to downsizing. I needed something to do and so did my son Drew. So together we started Tilden in Golden. I have worked at putting the best talent together with state of the art equipment so we can deliver high quality car care.

More about Tilden For Brakes Car Care Ctr

1. I??ve dedicated my business to helping you and other consumers understand auto repair. That??s why I have set up a special Consumer Help Line (303-675-3118) to help you choose a good, reputable auto repair company. 2. My technicians are ASE Certifie

 

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