when i broke my nose i had to get surgery to fix it. this man was very helpful and had a great demeanor with his patients. during the consultation he told me all my options and warned me when he was about to touch my nose and it would hurt. his staff helped me figure out the insurance and everything. the office is older but dont let the outiside deter you. now my nose looks just like it did before i broke it and i have this doctor to thank!