Crystal Nails & Spa

★★★☆☆
  • 3136 Glendale Blvd

    Los Angeles, CA 90039

    Map & Directions
  • 323-669-8623

About Crystal Nails & Spa

Details
Hours
Sun 10am-6pm, Mon-Sat 10am-7:30pm

Personal Services

Personal Services
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3.0 2
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I go to this nail place all the time. Every 2 weeks. I have gotten acrylic nails done by jennifer and cindy. And susan is someone who does pedicures really good. Pedicures r bomb! They soak ur feet n clean them real good. And then give the best foot n leg massage ever.

2
★★★★★

I go to this nail place all the time. Every 2 weeks. I have gotten acrylic nails done by jennifer and cindy. And susan is someone who does pedicures really good. Pedicures r bomb! They soak ur feet n clean them real good. And then give the best foot n leg massage ever.

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i just went on saturday for memorial day weekend and had the WORST experience so far in a nail salon. after a long day at work (i'm a vet tech), decided to treat my poor feet to some attention. i've been to crystal nails maybe 6-7 times. they're ok. not great. they're always gossiping and they do not sanitize. but this day was pretty bad. while the girl , her name is "emmy", was cutting my cuticles, she began to dig deeeeep. so deep that it hurt. she looked up and i clearly said "it hurts". she.goes.on. digging. so now it is RED and hurting on my big toe. before she puts on the color, i stop her to point out the obvious. she stutters, "i cut more? more cut". no. she is confused. eventually i ask for the manager jennifer. i explain to jennifer. she seems ok. they confer in vietname(?) and emmy continues on. then she pauses and squeezes the big toe. "still hurt?" yes. she squeezes again. "hurt?". i tell her," yes...it's going to hurt if you continually squeeze it...yes that STILL hurts". then she continues on. then she asks if i want here to cut it? again i say "no cut,just color". then she flips out. "yes i no make you hurt! i cut!". at this point i am livid. i yank my feet away and demand to see jennifer. now emmy has deserted my station and starts on another customer. she is now muttering very loudly and clearly next to me that she did not cut me. she begins to patronize me by asking the girl ," does this hurt? you tell me when it hurts" every 10 seconds. that more girl. she was so embarassed. once jennifer comes out, emmy begans to rant and rave. i am fed up. i explain to jennifer once again the situation, that i am not coming back, and i will not recommend this place to anyone. and the punchline of it all, i still had to pay the $16 for it. if there are alot of people, they will speed right through you. they do not care. just save yourself the hassle and go somewhere else.

0
★☆☆☆☆

i just went on saturday for memorial day weekend and had the WORST experience so far in a nail salon. after a long day at work (i'm a vet tech), decided to treat my poor feet to some attention. i've been to crystal nails maybe 6-7 times. they're ok. not great. they're always gossiping and they do not sanitize. but this day was pretty bad. while the girl , her name is "emmy", was cutting my cuticles, she began to dig deeeeep. so deep that it hurt. she looked up and i clearly said "it hurts". she.goes.on. digging. so now it is RED and hurting on my big toe. before she puts on the color, i stop her to point out the obvious. she stutters, "i cut more? more cut". no. she is confused. eventually i ask for the manager jennifer. i explain to jennifer. she seems ok. they confer in vietname(?) and emmy continues on. then she pauses and squeezes the big toe. "still hurt?" yes. she squeezes again. "hurt?". i tell her," yes...it's going to hurt if you continually squeeze it...yes that STILL hurts". then she continues on. then she asks if i want here to cut it? again i say "no cut,just color". then she flips out. "yes i no make you hurt! i cut!". at this point i am livid. i yank my feet away and demand to see jennifer. now emmy has deserted my station and starts on another customer. she is now muttering very loudly and clearly next to me that she did not cut me. she begins to patronize me by asking the girl ," does this hurt? you tell me when it hurts" every 10 seconds. that more girl. she was so embarassed. once jennifer comes out, emmy begans to rant and rave. i am fed up. i explain to jennifer once again the situation, that i am not coming back, and i will not recommend this place to anyone. and the punchline of it all, i still had to pay the $16 for it. if there are alot of people, they will speed right through you. they do not care. just save yourself the hassle and go somewhere else.

Cons: customer service, language barrier, unsanitary

 

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