Harlequin Costume

★★★☆☆
  • 720 S Milliken Ave Ste G

    Ontario, CA 91761

    Map & Directions
  • 909-390-8527

About Harlequin Costume

Hours
Tue-Fri 11am-6pm, Sat 11am-5pm

Shopping

Shopping
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3.0 2
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The staff was very friendly and had the costumes and sizes that we were looking for. We were renting Victorian dresses for a tea party being held by our grandmother's church. When we tried them on, the dresses were dirty around the collars, sleeves and there were stains on the dresses. In addition to that, the hats looked as if they had been flattened underneath some very heavy objects. We expressed our concerns and were assured the dresses would be dry cleaned and pressed prior to our picking them up in three weeks. We picked up the dresses, and other than the hats not being flat, nothing had been done. we had no other choice than to wear the dirty dresses as the event was the next day. We were very upset, and when we expressed our concerns we were given blank looks and shoulder shrugging. Do not go there to rent, unless you are willing to take the items as they are.

0
★☆☆☆☆

The staff was very friendly and had the costumes and sizes that we were looking for. We were renting Victorian dresses for a tea party being held by our grandmother's church. When we tried them on, the dresses were dirty around the collars, sleeves and there were stains on the dresses. In addition to that, the hats looked as if they had been flattened underneath some very heavy objects. We expressed our concerns and were assured the dresses would be dry cleaned and pressed prior to our picking them up in three weeks. We picked up the dresses, and other than the hats not being flat, nothing had been done. we had no other choice than to wear the dirty dresses as the event was the next day. We were very upset, and when we expressed our concerns we were given blank looks and shoulder shrugging. Do not go there to rent, unless you are willing to take the items as they are.

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It was a good enviroment, and people were very helpful, even though it was a tad bit crowded.

2
★★★★★

It was a good enviroment, and people were very helpful, even though it was a tad bit crowded.

 

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