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Personal Services
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Blackburn Electronics

2709 Nichol Ave Anderson, AK

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AT&T U-verse

4711 S Scatterfield Rd Anderson, AK

2.6667 3
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We were set up to have cable installed...they came out and hooked us up. Our cable was very fuzzy looking, when the people ran a test, they said that it was due to an old line in the house and they would have to drill in and replace it. They made an appointment to do so. Unfortunately they never showed up for it! When I called hours after they were scheduled to appear, I was told that they tried to call to tell me, but had no answer. I'd been bumped for the day. Anyway, this happened 4 times! Every time they said they called but there was no answer, I had the phone next to me each time. Their last excuse was because of a snow storm (a week before the scheduled appointment) she said they were so far behind from the snow that they wouldn??t be able to connect my cable for a month, but I could continue paying for the cable (which looked like scrambled TV signal) to ensure my appointment would not be bumped again. I demanded a refund for the month, the lady took the whole month off, except for the service fee...I told her where she could stick it. We spent over a year living here with no cable because I refuse to do business with people who have no respect for their clients.

1
★☆☆☆☆

We were set up to have cable installed...they came out and hooked us up. Our cable was very fuzzy looking, when the people ran a test, they said that it was due to an old line in the house and they would have to drill in and replace it. They made an appointment to do so. Unfortunately they never showed up for it! When I called hours after they were scheduled to appear, I was told that they tried to call to tell me, but had no answer. I'd been bumped for the day. Anyway, this happened 4 times! Every time they said they called but there was no answer, I had the phone next to me each time. Their last excuse was because of a snow storm (a week before the scheduled appointment) she said they were so far behind from the snow that they wouldn??t be able to connect my cable for a month, but I could continue paying for the cable (which looked like scrambled TV signal) to ensure my appointment would not be bumped again. I demanded a refund for the month, the lady took the whole month off, except for the service fee...I told her where she could stick it. We spent over a year living here with no cable because I refuse to do business with people who have no respect for their clients.

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I love my digital cable, but not the price. Customer service is great! The few times I have had problems and had to call, I was helped quickly and the staff member was always very friendly!

4
★★★★☆

I love my digital cable, but not the price. Customer service is great! The few times I have had problems and had to call, I was helped quickly and the staff member was always very friendly!

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I have a cable modem, although i like it, it was out for two days. Called and talked to them about it. they said they were doing some work on it give them a couple of hours. Still no service for two days. Called them back they sent someone out and only credited me 3.00 for the whole month. Even though i pay bills online and got 2 late fees of 35.00.

3
★★★☆☆

I have a cable modem, although i like it, it was out for two days. Called and talked to them about it. they said they were doing some work on it give them a couple of hours. Still no service for two days. Called them back they sent someone out and only credited me 3.00 for the whole month. Even though i pay bills online and got 2 late fees of 35.00.

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