Lakes Electronics

★★★★☆
  • 5245 N University Dr

    Lauderhill, FL 33351

    Map & Directions
  • 954-749-6100

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THE ABSOLUTE WORSE!!!!!!!! Their customer service is non-existant. The service tech was unprofessional, rude & careless. They scratched and dented my Brand New Washer. He actually had it lying on the floor, on the concrete. After 5 days I still have not received a response from Lake Electronics. When I called today and asked to speak with the owner. I was told he is involved in a lawsuit and was not available. Surprise, surprise.

1
★☆☆☆☆

THE ABSOLUTE WORSE!!!!!!!! Their customer service is non-existant. The service tech was unprofessional, rude & careless. They scratched and dented my Brand New Washer. He actually had it lying on the floor, on the concrete. After 5 days I still have not received a response from Lake Electronics. When I called today and asked to speak with the owner. I was told he is involved in a lawsuit and was not available. Surprise, surprise.

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THE ABSOLUTE WORSE!!!!!!!! Their customer service is non-existant. The service tech was unprofessional, rude & careless. They scratched and dented my Brand New Washer. He actually had it lying on the floor, on the concrete. After 5

3
★★★★★

THE ABSOLUTE WORSE!!!!!!!! Their customer service is non-existant. The service tech was unprofessional, rude & careless. They scratched and dented my Brand New Washer. He actually had it lying on the floor, on the concrete. After 5

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Worst repair service! This company was recommended by Haier as their repair service. My Haier washer needed a simple electronic control panel replacement. When the first technician came he changed electronic panel BUT broke the top of washer. When I asked them to come again and replace the top second technician came. He spent more than 3 hours to replace top of Washer and broke my unfortunate Washer completely. It stops to wash at all and clips which hold washer lid were broken too. I was in shock. I had to invite other repair company to reanimate my Washer. This is terrible company. Technicians doesn't have hands at all. They really don't understand what they do. If you don't want to lose your appliances at all beware of their services.

1
★☆☆☆☆

Worst repair service! This company was recommended by Haier as their repair service. My Haier washer needed a simple electronic control panel replacement. When the first technician came he changed electronic panel BUT broke the top of washer. When I asked them to come again and replace the top second technician came. He spent more than 3 hours to replace top of Washer and broke my unfortunate Washer completely. It stops to wash at all and clips which hold washer lid were broken too. I was in shock. I had to invite other repair company to reanimate my Washer. This is terrible company. Technicians doesn't have hands at all. They really don't understand what they do. If you don't want to lose your appliances at all beware of their services.

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Worst repair service! This company was recommended by Haier as their repair service. My Haier washer needed a simple electronic control panel replacement. When the first technician came he changed electronic panel BUT broke the top of

3
★★★★★

Worst repair service! This company was recommended by Haier as their repair service. My Haier washer needed a simple electronic control panel replacement. When the first technician came he changed electronic panel BUT broke the top of

.

My Samsung TV Died 4th of July weekend. Having time off from work and kids out of school for the summer I was very frustrated. Luckily I have a SONY flat screen also..... SOOOOO I called Samsung who promptly told me that Lakes would be

3
★★★★★

My Samsung TV Died 4th of July weekend. Having time off from work and kids out of school for the summer I was very frustrated. Luckily I have a SONY flat screen also..... SOOOOO I called Samsung who promptly told me that Lakes would be

.

This is the first review I've ever bothered to write, but I'm so grateful to Dan Whitford and Mike Bavetz at Lakes Electronics and I want everyone to know it. The Samsung French door counter-depth refrigerator I purchased last year has so many flaws that Samsung no longer manufactures it. When I was stonewalled by Samsung, despite an unrepairable, inherent problem with the freezer compartment, Lakes went to bat for me with photographs and phone calls to Samsung. Thanks to Mike and his persistence, Samsung agreed to do the right thing and refund my purchase price. That's the truth about Lakes Electronics( and, begrudgingly, Samsung for conceding that the fridge was flawed). I would call Lakes Electronics again in a heartbeat. And if you doubt anything about this review, here's my email - jeromew@comcast.net
- Jerome W.

5
★★★★★

This is the first review I've ever bothered to write, but I'm so grateful to Dan Whitford and Mike Bavetz at Lakes Electronics and I want everyone to know it. The Samsung French door counter-depth refrigerator I purchased last year has so many flaws that Samsung no longer manufactures it. When I was stonewalled by Samsung, despite an unrepairable, inherent problem with the freezer compartment, Lakes went to bat for me with photographs and phone calls to Samsung. Thanks to Mike and his persistence, Samsung agreed to do the right thing and refund my purchase price. That's the truth about Lakes Electronics( and, begrudgingly, Samsung for conceding that the fridge was flawed). I would call Lakes Electronics again in a heartbeat. And if you doubt anything about this review, here's my email - jeromew@comcast.net
- Jerome W.

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i had issues with my plasma tv a couple weeks ago and this was the only authorized service center for samsung in my area. i had the tv screen replaced, which i waited for a couple of days until they shipped the part to the technician that

3
★★★★★

i had issues with my plasma tv a couple weeks ago and this was the only authorized service center for samsung in my area. i had the tv screen replaced, which i waited for a couple of days until they shipped the part to the technician that

.

When my samsung TV started acting up and i called samsung and they told me the probable cuae was the capacitors where bad and told me that there would be a one time no coast replacement. They refered me to Lakes,

Must say i was leary after reading some of the comments posted here. I had quite the contrary experience. i called Lakes and the scheduled the repair and informed me that if the problem was not what Samsung was covering there would be a cost.

I had a morning service between 8:00 a.m. and noon. The tech called me at 9:30 a.m. to inform me he was on his way and would be at my house before 11:00 which he was. He saw the problem, told us it was the capacitors and went further to tell us that Samsung had purchased the capacitors from a factory and any Samsung TV that had them, Samsung was replacing at no cost. He was in and out in less than 20 minutes and my TV works like a charm.

Very happy with the service i received from end to end.
When my samsung TV started acting up and i called samsung and they told me the probable cuae was the capacitors where bad and told me that there would be a one time no coast replacement. They refered me to Lakes, Must say i was leary after reading some of the comments posted here. I had quite the contrary experience. i called Lakes and the scheduled the repair and informed me that if the problem was not what Samsung was covering there would be a cost. I had a morning service between 8:00 a.m. and noon. The tech called me at 9:30 a.m. to inform me he was on his way and would be at my house before 11:00 which he was. He saw the problem, told us it was the capacitors and went further to tell us that Samsung had purchased the capacitors from a factory and any Samsung TV that had them, Samsung was replacing at no cost. He was in and out in less than 20 minutes and my TV works like a charm. Very happy with the service i received from end to end.

4
★★★★☆

When my samsung TV started acting up and i called samsung and they told me the probable cuae was the capacitors where bad and told me that there would be a one time no coast replacement. They refered me to Lakes,

Must say i was leary after reading some of the comments posted here. I had quite the contrary experience. i called Lakes and the scheduled the repair and informed me that if the problem was not what Samsung was covering there would be a cost.

I had a morning service between 8:00 a.m. and noon. The tech called me at 9:30 a.m. to inform me he was on his way and would be at my house before 11:00 which he was. He saw the problem, told us it was the capacitors and went further to tell us that Samsung had purchased the capacitors from a factory and any Samsung TV that had them, Samsung was replacing at no cost. He was in and out in less than 20 minutes and my TV works like a charm.

Very happy with the service i received from end to end.
When my samsung TV started acting up and i called samsung and they told me the probable cuae was the capacitors where bad and told me that there would be a one time no coast replacement. They refered me to Lakes, Must say i was leary after reading some of the comments posted here. I had quite the contrary experience. i called Lakes and the scheduled the repair and informed me that if the problem was not what Samsung was covering there would be a cost. I had a morning service between 8:00 a.m. and noon. The tech called me at 9:30 a.m. to inform me he was on his way and would be at my house before 11:00 which he was. He saw the problem, told us it was the capacitors and went further to tell us that Samsung had purchased the capacitors from a factory and any Samsung TV that had them, Samsung was replacing at no cost. He was in and out in less than 20 minutes and my TV works like a charm. Very happy with the service i received from end to end.

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This company is a Samsung authorized service repair center. I received a onetime extended warranty repair on my Samsung TV and Samsung selected this company to provide the warranty service. The service manager, Mike Babbid (last name may be incorrect but that is what it sounded like) refused to honor the Samsung warranty, even though Samsung was providing the parts and was paying his company to do the labor per their agreement as a warranty service provider. His explanation; I had another company local in my city open my TV up and troubleshoot the system to tell me what was wrong and what needed to be repaired. "It's not worth our time to go in and work on something when someone else has all ready been working on the TV." was his response. This guy wouldn't even have a technician come out and just look at the TV. Site unseen, he was refusing to even work on the Samsung warranty ticket assigned to his company. Even after telling him I was going to complain to Samsung about this, he did not care. After calling Samsung, they had to escalate this ticket and said they have never had to deal with a situation like this and that their authorized vendors are not supposed to refuse tickets that are assigned to their queue.

After reading these other reviews, I'm glad they are not going to be doing the warranty work on my TV.

I can't speak in regards to their sales people or other staff but this Mike guy definitely needs to go back to school and learn some basics in customer service.

If I was living in the area, I would definitely stay away from this company and not recommend it to friends, family, enemies.....

1
★☆☆☆☆

This company is a Samsung authorized service repair center. I received a onetime extended warranty repair on my Samsung TV and Samsung selected this company to provide the warranty service. The service manager, Mike Babbid (last name may be incorrect but that is what it sounded like) refused to honor the Samsung warranty, even though Samsung was providing the parts and was paying his company to do the labor per their agreement as a warranty service provider. His explanation; I had another company local in my city open my TV up and troubleshoot the system to tell me what was wrong and what needed to be repaired. "It's not worth our time to go in and work on something when someone else has all ready been working on the TV." was his response. This guy wouldn't even have a technician come out and just look at the TV. Site unseen, he was refusing to even work on the Samsung warranty ticket assigned to his company. Even after telling him I was going to complain to Samsung about this, he did not care. After calling Samsung, they had to escalate this ticket and said they have never had to deal with a situation like this and that their authorized vendors are not supposed to refuse tickets that are assigned to their queue.

After reading these other reviews, I'm glad they are not going to be doing the warranty work on my TV.

I can't speak in regards to their sales people or other staff but this Mike guy definitely needs to go back to school and learn some basics in customer service.

If I was living in the area, I would definitely stay away from this company and not recommend it to friends, family, enemies.....

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This company is a Samsung authorized service repair center. I received a onetime extended warranty repair on my Samsung TV and Samsung selected this company to provide the warranty service. The service manager, Mike Babbid (last name may

3
★★★★★

This company is a Samsung authorized service repair center. I received a onetime extended warranty repair on my Samsung TV and Samsung selected this company to provide the warranty service. The service manager, Mike Babbid (last name may

.

Will not honor the factory warrantee even though Samsung informed them that the product is covered.

1
★☆☆☆☆

Will not honor the factory warrantee even though Samsung informed them that the product is covered.

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I am not a complainer, but this place is criminal. They took advantage of me, replacing parts on my TV four times (at $250 a pop), and the TV would always break again the next day. They of course would not admit the previous replacements

3
★★★★★

I am not a complainer, but this place is criminal. They took advantage of me, replacing parts on my TV four times (at $250 a pop), and the TV would always break again the next day. They of course would not admit the previous replacements

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I had white spots appearing on my DLP TV screen. Samsung recommended Lakes Electronics. I called on Monday and was told service person would call Tuesday morning to set up a 2 hr appointment window. I received the call on Tuesday morning,

3
★★★★★

I had white spots appearing on my DLP TV screen. Samsung recommended Lakes Electronics. I called on Monday and was told service person would call Tuesday morning to set up a 2 hr appointment window. I received the call on Tuesday morning,

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I have a warranty from newegg for a tv and after not hearing anything for a week I called Service Net to find out why. A supervisor called me and had Lakes Electronics on the phone.\r
\r
I was told they would pick up my tv, look at it in a

3
★★★★★

I have a warranty from newegg for a tv and after not hearing anything for a week I called Service Net to find out why. A supervisor called me and had Lakes Electronics on the phone.\r
\r
I was told they would pick up my tv, look at it in a

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Samsung sent them to diagnose and repair my TV. They wound up charging me for a "diagnostic test" which consisted of repairman Joe barely looking at my TV and handing me a bill for $95. When I called to speak to the manager (as I was

3
★★★★★

Samsung sent them to diagnose and repair my TV. They wound up charging me for a "diagnostic test" which consisted of repairman Joe barely looking at my TV and handing me a bill for $95. When I called to speak to the manager (as I was

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Samsung sent these guys out to fix a defective DMD chip. The TV had white spots but otherwise worked fine. By the time the repairman, Adam Shapiro, left my house the TV would not work at all. \r
\r
Owner Andy Macpherson refused to take my

3
★★★★★

Samsung sent these guys out to fix a defective DMD chip. The TV had white spots but otherwise worked fine. By the time the repairman, Adam Shapiro, left my house the TV would not work at all. \r
\r
Owner Andy Macpherson refused to take my

.

Had a tv person come to my house and took the time to move a tv from another room so I can use it while my other set was in their shop. He also helped me program the remote which I would have been lost without. He was a very courteous

3
★★★★★

Had a tv person come to my house and took the time to move a tv from another room so I can use it while my other set was in their shop. He also helped me program the remote which I would have been lost without. He was a very courteous

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GREAT GREAT GREAT!!!!!!!!!!!!!!!! This company fixes anything ive brought in. And if its not worth fixing, theyre honest about it. They've come to my house to fix my washer, technician was so friendly and knowledgeable! Highly reccomended! Will definatley use again

5
★★★★★

GREAT GREAT GREAT!!!!!!!!!!!!!!!! This company fixes anything ive brought in. And if its not worth fixing, theyre honest about it. They've come to my house to fix my washer, technician was so friendly and knowledgeable! Highly reccomended! Will definatley use again

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Brought a television in for problem consisting of intermitent green tint. Paid 50.00 for them to look at it and they NEVER even opened it!! They told me it was the mainboard and would cost 500.00 to repair, So I ended up taking it apart myself and found a bad capacitor on the power supply. 0.85 cents later and it works fine. Called up and complained to the manager and he just didnt seem to care. I wouldnt recommend this business to an enemy let alone a friend!!!!!!! TERRIBLE SERVICE

1
★☆☆☆☆

Brought a television in for problem consisting of intermitent green tint. Paid 50.00 for them to look at it and they NEVER even opened it!! They told me it was the mainboard and would cost 500.00 to repair, So I ended up taking it apart myself and found a bad capacitor on the power supply. 0.85 cents later and it works fine. Called up and complained to the manager and he just didnt seem to care. I wouldnt recommend this business to an enemy let alone a friend!!!!!!! TERRIBLE SERVICE

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.

Brought a television in for problem consisting of intermitent green tint. Paid 50.00 for them to look at it and they NEVER even opened it!! They told me it was the mainboard and would cost 500.00 to repair, So I ended up taking it apart myself and found a bad capacitor on the power supply. 0.85 cents later and it works fine. Called up and complained to the manager and he just didnt seem to care. I wouldnt recommend this business to an enemy let alone a friend!!!!!!! TERRIBLE SERVICE

0
★☆☆☆☆

Brought a television in for problem consisting of intermitent green tint. Paid 50.00 for them to look at it and they NEVER even opened it!! They told me it was the mainboard and would cost 500.00 to repair, So I ended up taking it apart myself and found a bad capacitor on the power supply. 0.85 cents later and it works fine. Called up and complained to the manager and he just didnt seem to care. I wouldnt recommend this business to an enemy let alone a friend!!!!!!! TERRIBLE SERVICE

.

I took my guitar amp there as they are a Peavey repair tech. The amp was the same volume on zero as it was on 10. The tech called me a few days later to tell me they couldnt find any probs. I told the tech in more detail what the prob was and that i didnt care what it took please fix it. They called me back a few days after and said the amp was repaired, I then drove the 40 miles again and picked it up only to find out it still had the prob when i got home. I took the amp yet again back to them this time bringing my guitar and speaker cabinet so I could show them the prob. I actually had Peavey which is the amp company itself on the phone while there. I plugged the guitar in , turned the amp to zero and blasted away full volume then, I turned it to 10 and it was the same. The tech said this is normal. I told the tech " if this is normal why do I need a volume knob. I asked for my money back and was refused. After waiting in the parking lot and calling friends and the local news for several hours they (Lakes Electronics) called the police on me and had me leave the property. I took the amp to Sam Ash music and they found the prob in a few minutes and are fixing as I am typing. I know in my heart I am not wrong on this one and hope in the future people will be very aware of how this company operates business.

0
★☆☆☆☆

I took my guitar amp there as they are a Peavey repair tech. The amp was the same volume on zero as it was on 10. The tech called me a few days later to tell me they couldnt find any probs. I told the tech in more detail what the prob was and that i didnt care what it took please fix it. They called me back a few days after and said the amp was repaired, I then drove the 40 miles again and picked it up only to find out it still had the prob when i got home. I took the amp yet again back to them this time bringing my guitar and speaker cabinet so I could show them the prob. I actually had Peavey which is the amp company itself on the phone while there. I plugged the guitar in , turned the amp to zero and blasted away full volume then, I turned it to 10 and it was the same. The tech said this is normal. I told the tech " if this is normal why do I need a volume knob. I asked for my money back and was refused. After waiting in the parking lot and calling friends and the local news for several hours they (Lakes Electronics) called the police on me and had me leave the property. I took the amp to Sam Ash music and they found the prob in a few minutes and are fixing as I am typing. I know in my heart I am not wrong on this one and hope in the future people will be very aware of how this company operates business.

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Rec'd from Samsung an extended warranty ref the repair on my tv for a specific part they said was faulty and their fault. They referred me to Lakes Electronics to get the TV fixed all at Samsung cost. However, when Lakes called me to set up the appt they said they would have to charge me $95 for service call. This is ridiculous. Had to call Samsung again. They called Lakes Electronics. I then rec'd another call from Lakes' Asst Manager who told me that the specific part and service being approved by Samsung HDQ would not fix my TV. Therefore, i needed to pay for the service call, plus labor and parts! I had to call Samsung again. They called Lakes Electronic. They finally agreed to wave the service call fee and cost of all parts, but I would be responsible for labor. This is a big scam! Check the company out via BBB.

1
★☆☆☆☆

Rec'd from Samsung an extended warranty ref the repair on my tv for a specific part they said was faulty and their fault. They referred me to Lakes Electronics to get the TV fixed all at Samsung cost. However, when Lakes called me to set up the appt they said they would have to charge me $95 for service call. This is ridiculous. Had to call Samsung again. They called Lakes Electronics. I then rec'd another call from Lakes' Asst Manager who told me that the specific part and service being approved by Samsung HDQ would not fix my TV. Therefore, i needed to pay for the service call, plus labor and parts! I had to call Samsung again. They called Lakes Electronic. They finally agreed to wave the service call fee and cost of all parts, but I would be responsible for labor. This is a big scam! Check the company out via BBB.

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Rec'd from Samsung an extended warranty ref the repair on me tv for a specific part they said was faulty. They referred me to Lakes Electronics to get the TV fixed at Samsung cost. However, when Lakes called me to set up the appt they said they would have to charge $95 for service call. This is ridiculous. Had to call Samsung again. They called Lakes Electronics. I then rec'd another call from Lakes' Asst Manager who told me that the specific part and service being approved by Samsung HDQ would not fix my tv. Therefore, i needed to pay for the service call, plus labor and parts! I had to call Samsung again. They called Lakes Electronic. They finally agreed to wave the service call fee and cost of all parts, but I would be responsible for labor. This is a big scam! Check the company out via BBB.

0
★☆☆☆☆

Rec'd from Samsung an extended warranty ref the repair on me tv for a specific part they said was faulty. They referred me to Lakes Electronics to get the TV fixed at Samsung cost. However, when Lakes called me to set up the appt they said they would have to charge $95 for service call. This is ridiculous. Had to call Samsung again. They called Lakes Electronics. I then rec'd another call from Lakes' Asst Manager who told me that the specific part and service being approved by Samsung HDQ would not fix my tv. Therefore, i needed to pay for the service call, plus labor and parts! I had to call Samsung again. They called Lakes Electronic. They finally agreed to wave the service call fee and cost of all parts, but I would be responsible for labor. This is a big scam! Check the company out via BBB.

Pros: None

Cons: Being Con'd and scam

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Every time I go to Lakes they always have what I need. Fuses and capacitors which I can not normally find anywhere else. Staff can answer my questions and provide great service. I will keep going back.

2
★★★★★

Every time I go to Lakes they always have what I need. Fuses and capacitors which I can not normally find anywhere else. Staff can answer my questions and provide great service. I will keep going back.

.

Had a friend suggest this place. I'm glad they did. Fast, friendly service. Fixed all my problem and learned I can get me camcorder fixed. Go there you'll be happy you did!

2
★★★★★

Had a friend suggest this place. I'm glad they did. Fast, friendly service. Fixed all my problem and learned I can get me camcorder fixed. Go there you'll be happy you did!

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Brought my speakers in to get repaired. They were ready to be picked up just shy of two weeks. They work better now then when I first bought them.
Thanks for being there Lakes!!!!

2
★★★★★

Brought my speakers in to get repaired. They were ready to be picked up just shy of two weeks. They work better now then when I first bought them.
Thanks for being there Lakes!!!!

.

Company has employees who know what they are doing and what they are talking about. I had several questions which they gave me answers to and what the employees could not answer the manager could. would recommed
to friends who needs answers.

2
★★★★★

Company has employees who know what they are doing and what they are talking about. I had several questions which they gave me answers to and what the employees could not answer the manager could. would recommed
to friends who needs answers.

.

Brought my receiver to Lakes I was service so quickly I had forgotten I brought it in. People were friendly and help. Would recommend this company to others.

2
★★★★★

Brought my receiver to Lakes I was service so quickly I had forgotten I brought it in. People were friendly and help. Would recommend this company to others.

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I had called to ask if they had serviced much older Sharp unit. I brought my unit to the shop. They had a estimate for me in two days. I had my unit back in my home within a week. Great service great people. I recommend this place to all families and friends. Great great place.

2
★★★★★

I had called to ask if they had serviced much older Sharp unit. I brought my unit to the shop. They had a estimate for me in two days. I had my unit back in my home within a week. Great service great people. I recommend this place to all families and friends. Great great place.

Pros: best

.

I called about my Samsung unit. I spoke to a female whom took my information and stated that the repairman would be there on Thrusday. The repairman was there that day and he fixed the unit as well. I was expecting the repair guy to have to come back with parts like other companies. I would highly recommend this company to all people whom need any kind of tv repair service.

2
★★★★★

I called about my Samsung unit. I spoke to a female whom took my information and stated that the repairman would be there on Thrusday. The repairman was there that day and he fixed the unit as well. I was expecting the repair guy to have to come back with parts like other companies. I would highly recommend this company to all people whom need any kind of tv repair service.

Pros: Greatest

.

Just called to bring in a surround sound player. The guy says it'll take two to three days to even look at it. That's fine, but $50 for an est. and very rude. if his job is to get off the phone as fast as possible with the least amount of help then he's doing great.

0
★☆☆☆☆

Just called to bring in a surround sound player. The guy says it'll take two to three days to even look at it. That's fine, but $50 for an est. and very rude. if his job is to get off the phone as fast as possible with the least amount of help then he's doing great.

.

I had an incident where these were the guys scheduled to repair a Samsung LCD TV. Incompetence reigns supreme at this joint from the person that processes orders and takes your information(Anne-Marie) to the supposed owner, probably mgr., Andy(the a*s*h*l* and a*swipe). He refused service because I inquired on the status of an inquiry after a 1.5 weeks; he doesn't know customer service and told me to go elsewhere. They have insecure, incompetent people...he tells me he's been in business 37 years(this might be their last one)

0
★☆☆☆☆

I had an incident where these were the guys scheduled to repair a Samsung LCD TV. Incompetence reigns supreme at this joint from the person that processes orders and takes your information(Anne-Marie) to the supposed owner, probably mgr., Andy(the a*s*h*l* and a*swipe). He refused service because I inquired on the status of an inquiry after a 1.5 weeks; he doesn't know customer service and told me to go elsewhere. They have insecure, incompetent people...he tells me he's been in business 37 years(this might be their last one)

Cons: Real incompetents work here

 

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