Merritt Restaurant and Bakery

★★★☆☆

About Merritt Restaurant and Bakery

Categories
  • Bakeries

Food

Food
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merrit resturant and bakery

203 east 18th st Oakland, CA

3.2 5
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Good food, TERRIBLE CUSTOMER SERVICE!!!!
The food is pretty good though OUTRAGEOUSLY EXPENSIVE considering the fact that the restaurant's atmosphere is that of an upscale Denny's. The average meal is approxiamtely $12 to $14 dollars and there is no lunch menu. Terrible customer service almost every single time I have visited this restaurant. My experience the last time I visited the restaurant:
I ordered a meal consisting of a dinner salad, medium cooked hamburger, and fries. I waited 35 mintues for my hamburger and fries. Once I received my meal after the substantial wait (restaurant was 40% filled), my hamburger was very rare. I waited another 20 minutes (by this time, my husband and child had finished their meals) to receive my hamburger. This time, the burger was burned. Frustrated, I asked for the bill as I did not want to wait for a third attempt. The restaurant's management actually had the nerve to charge me for the salad and fries (I was starving) I ate while waiting a total of 55 minutes for a medium hamburger. I felt that the salad and fries should have been comped since I waited 55 mintues for a hambuger that they screwed up twice. The waitress was extremely rude and seemed bothered that I would not wait for a third attempt at cooking my burger. I informed her that my husband and one-year-old child had finished thier meals and that my baby was getting restless. I will NEVER eat at this restaurant again.

1
★☆☆☆☆

Good food, TERRIBLE CUSTOMER SERVICE!!!!
The food is pretty good though OUTRAGEOUSLY EXPENSIVE considering the fact that the restaurant's atmosphere is that of an upscale Denny's. The average meal is approxiamtely $12 to $14 dollars and there is no lunch menu. Terrible customer service almost every single time I have visited this restaurant. My experience the last time I visited the restaurant:
I ordered a meal consisting of a dinner salad, medium cooked hamburger, and fries. I waited 35 mintues for my hamburger and fries. Once I received my meal after the substantial wait (restaurant was 40% filled), my hamburger was very rare. I waited another 20 minutes (by this time, my husband and child had finished their meals) to receive my hamburger. This time, the burger was burned. Frustrated, I asked for the bill as I did not want to wait for a third attempt. The restaurant's management actually had the nerve to charge me for the salad and fries (I was starving) I ate while waiting a total of 55 minutes for a medium hamburger. I felt that the salad and fries should have been comped since I waited 55 mintues for a hambuger that they screwed up twice. The waitress was extremely rude and seemed bothered that I would not wait for a third attempt at cooking my burger. I informed her that my husband and one-year-old child had finished thier meals and that my baby was getting restless. I will NEVER eat at this restaurant again.

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We love coming to Merritt when we are visiting family in Oakland. I'm sure everything else on the menu is delicious, but we seem to find ourselves ordering the fried chicken and waffles everytime. How can you go wrong? They also have what looks to be an excellent bakery with a lot of variety. I usually don't have room after I'm done with a meal. Delicious food diner like atmosphere.

4
★★★★☆

We love coming to Merritt when we are visiting family in Oakland. I'm sure everything else on the menu is delicious, but we seem to find ourselves ordering the fried chicken and waffles everytime. How can you go wrong? They also have what looks to be an excellent bakery with a lot of variety. I usually don't have room after I'm done with a meal. Delicious food diner like atmosphere.

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Merritt restaurant has some great homestyle comfort food. My favorite is their fried chicken--really good! Their bakery is also pretty good--they have interesting cakes that they decorate with different kids' themes like Barbie, dinosaurs, Finding Nemo, etc.

Their service isn't very good, however. I've been there numerous times and I've either had to wait to order my baked goods for a long time, or I've received chilly attitudes. I actually don't like to go their anymore because of the service, regardless of the food!

3
★★★☆☆

Merritt restaurant has some great homestyle comfort food. My favorite is their fried chicken--really good! Their bakery is also pretty good--they have interesting cakes that they decorate with different kids' themes like Barbie, dinosaurs, Finding Nemo, etc.

Their service isn't very good, however. I've been there numerous times and I've either had to wait to order my baked goods for a long time, or I've received chilly attitudes. I actually don't like to go their anymore because of the service, regardless of the food!

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I remember when my 2nd grade class came here to take a tour of the bakery and how eveything was prepared. At the end of the tour we were even given goodie bags. I would come here and get the pink champagne ice cream sherbert. The staff have always been so entertaining and the food was good and at a decent price. I would recommend this great family restaurant.

4
★★★★☆

I remember when my 2nd grade class came here to take a tour of the bakery and how eveything was prepared. At the end of the tour we were even given goodie bags. I would come here and get the pink champagne ice cream sherbert. The staff have always been so entertaining and the food was good and at a decent price. I would recommend this great family restaurant.

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Less than 3 years ago, you could go here at 4 in the morning because you really needed a cream puff. No longer 24 Hours, you will have to sate your sweet tooth by 2AM. For those who make the deadline, a glorious array of pastries, cupcakes, cakes, donuts, and cookies awaits you at the Merritt.

4
★★★★☆

Less than 3 years ago, you could go here at 4 in the morning because you really needed a cream puff. No longer 24 Hours, you will have to sate your sweet tooth by 2AM. For those who make the deadline, a glorious array of pastries, cupcakes, cakes, donuts, and cookies awaits you at the Merritt.

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