Kass Management Svc Inc
About Kass Management Svc Inc
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Real Estate
We've really enjoyed our time working with Kass Management. I would recommend this team of professionals to anyone needing their service.
I've had a couple maintenance issues since I've been living here and they've always been quick to respond and have taken care of the problems quickly. I appreciate all their help.
These guys do a very good job taking care of their tenants. I'm convinced that Kass tries harder than most I've known. In my experience, they have treated me well.
In the 4 years I have been with Kass, they have done a great job! I am very pleased with their work and recently purchased another home for them to manage.
I've been renting from Kass for the past three years and it's been a great experience. If I ever decide to move I will be checking with them first to see what other rentals they have available.
The best rental company I have rented from in Chicago, and I have lived in the city for 20 years now! They handle maintenance and tenant relations in a very effective manner. They don;t let things linger. I hope to be with Kass for a long time.
Kass Management has been great for my property. They have taken care of things very well and thoroughly. I have been very satisfied with all of their hard work keeping the place rented.
Kass Management has been a great company to deal with. I have learned a great deal from them and know that they have my rental home in good hands.
Kass provides very professional management services and they bring a lot of knowledge and experience with them. I have been pleased at every turn, that can handle anything and I am fortunate to be able to benefit from their experience.
Kass has made it a very easy decision for me to renew my lease. They are responsive, and keep the building in good condition. I am very happy living in my unit.
I have been helped several times by the nice people at Kass. They have seen to my repairs and are always friendly and willing to provide a solution.
If I could give 0 stars, I would. This company bought the building I lived in halfway through my lease.
When I told them I was planning on not renewing, they started scheduling viewings 3 months prior to when my lease was up. I sent a letter asking if there was any way possible they could scale back viewings, because I was nervous about so many people in and out of my apartment so frequently. They did not.
One day, one of their agents let a man, who was standing outside of the building, in to see the apartment along with someone who had made an appointment. The agent had ZERO contact info, not even the name of this man, and let him in.
My laptop was STOLEN during that viewing. Kass took no responsibility and I found out the agent who showed my apartment was a sophmore in college, who would be leaving Chicago to go back to school. I had to employ a lawyer to replace the laptop and Kass only ended up paying half for it.
TERRIBLE company, incompetent staff, nightmare to deal with.
Dealing with Kass is a breeze. They are very willing to help in any capacity and always do a great job when needed. They manage the property the same way I think I would if I had the time and was closer to the property.
Kass has been my property manager for over a year. I have found them to be helpful and accommodating. They provided much help when I moved in and continue to treat me well. I appreciate that a lot.
I have continued to work with Kass Management because of the exceptional services provided. They treat me with respect each and every time I contact them with a need for my property. I feel that they have fair management fees too.
I appreciate the great follow up from Kass Management. I work during the night, and Kass was kind enough to not disturb me during the day while I sleep, and instead was able to cater to my schedule to communicate with me. It means a lot as a tenant to have a good back and forth between property management. Past company's I have rented from would not even as so much as send a reply back. Thanks Kass!
Kass Management deserves 5 stars! I have been renting a property managed by them for several years and they are truly wonderful. Professional, kind, and diligent with their work.
I thank Kass Management for their management services. They have been so wonderful to work with. I really appreciate them getting back to me so quickly when I have requests.
I??ve been a renter for the past 8 years and I??ve never encountered such care and consideration from a realty company. Thanks again and again.
You have been very prompt. You have always been courteous in dealing with me regarding every concern I have had and I very much appreciate it. The good relationship I have had with you is a big part of the reason I am choosing to stay in the apartment.
When Kass offered to renew our lease, they were willing to meet me half way regarding the increase in rent. They quickly responded to all of my requests that I had over the past year. I look forward to another year with the team of Kass Management.
Latest reviews from Citysearch.
THEY RECENTLY TOOK OVER MANAGING THE BUILDING WE HAVE A CONDO IN
OUR HEAT HAS NOT BEEN WORKING FOR THE LAST 45 DAYS IT IS STILL DECEMBER
I TOOK A TONS OF CALL AND E-MAILS AND STILL NOTHING WE HAVE NO HEAT TILL THAT DAY
IT IS BELOW 64 F DEGREES . THEY DON'T CARE BUNCH A BS LIES YEAH WE ARE WORKING ON IT
SO HARD TO REACH NOT RESPONDING ON PHONE CALLS OR E-MAILS ,THEY SEND SOME VERY
UNPROFESSIONAL PEOPLE TO LOOK AT THE ISSUE STILL NOTHING BEEN HERE 3 TIMES OVER THE LAST 30 DAYS AND MEANWHILE ME AND MY WIFE ARE SUFFERING IT IS BELOW 30 OUTSIDE.
THESE PEOPLE ARE LIES AND BIG TIME BS. THEY S..K WE ARE PLANING ON SELLING THE CONDO AND IT IS A GREAT CONDO JUST BECAUSE OF THAT . DO NOT EXPECT NOTHING GOOD FROM THOSE PEOPLE ...
My heater broke during the coldest days of the year...how long did it take them to fix it? TWO DAYS. My apartment was below freezing and unlivable. The pipes have froze twice.
The people that work here are also jerks that do not care about you or your apartment. They lie about the price of rent to get you to sign a lease, and then raise it when you get to the office. It also takes them forever to get around to your paperwork. Security deposit is a month's rent plus $100 -- I mean, that makes no sense and just proves how much they like to take advantage of you. The lobby and outside of my building is always dirty and not maintained. In fact, I had to move into a dirty apartment with many burned out lightbulbs. Our landlord never returns our calls and it takes on average 3 requests to get any repairs. I have plenty more stories, but you get the picture!
I only still live in my apartment because I love the size and location, and is a decent price (though overpriced for putting up with their bs!) and I stupidly hoped that things would improve. I was wrong.
Pros: buildings could be nice if they were taken care of
Cons: bad customer service: deception, lazy employees, not dependable, office in hard to reach location, do not return your phone calls
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