McManus Locksmith

★★★☆☆
  • 508 S Livingston Ave.

    Livingston, NJ 07039

    Map & Directions
  • 973-992-5315

About McManus Locksmith

Categories
  • Locksmiths
Details
  • Safe Opening
Special Offer
Call Today
Emails
  • mcmanuslock508@verizon.net
Year Established
  • 1929
Keywords
  • Commercial Lock Services
  • Locksmith
  • Locksmith Commercial
  • Locksmith Installations
  • Locksmith Repair
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Balddwin
  • Arrow
  • Kwikset
  • Schlage
Services
  • Lock Service
  • Locks Rekeyed
  • New Installations
  • Deadbolts
  • Key In Knob Locks
  • Lockout Services
  • Keyless Entry Systems
  • Repairs And Replacements
  • Duplicate Keys
  • Duplicate Safes

Home & Garden

Home & Garden
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3.0 2
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.

HORRIBLE! So far I am not at all impressed with the level of care this locksmith provides its customers, especially in handling emergency situations. I just had the locks replaced and enhanced on my doors and the newly installed lock (by MacManus) does not work. This is the second time I've had to call MacManus about it. The second time happened on Saturday - they were closed, and I called both numbers to the business and left urgent messages because we were locked inside, no one has called back yet. They do not check their messages over the weekend for emergencies and don't have an emergency number for customers whom they've serviced. I dealt twice with the same person, Rich, as I was making the appointment, and after we discovered that the lock wasn't working the first time (the locksmith had just completed the install and left), Rich had a, "I could care less" tone in his voice each time. Macmanus has so far provided an overall sub-grade service, both in servicing customers with immediate needs and in installation. They take very little responsibility in the care of their customers needs: for nearly $500 in service I should have been called back immediately about the problem- I'm still waiting for a response from the company and the door still doesn't work. I will report this to the BBB, and have already stopped payment on the check.

1
★☆☆☆☆

HORRIBLE! So far I am not at all impressed with the level of care this locksmith provides its customers, especially in handling emergency situations. I just had the locks replaced and enhanced on my doors and the newly installed lock (by MacManus) does not work. This is the second time I've had to call MacManus about it. The second time happened on Saturday - they were closed, and I called both numbers to the business and left urgent messages because we were locked inside, no one has called back yet. They do not check their messages over the weekend for emergencies and don't have an emergency number for customers whom they've serviced. I dealt twice with the same person, Rich, as I was making the appointment, and after we discovered that the lock wasn't working the first time (the locksmith had just completed the install and left), Rich had a, "I could care less" tone in his voice each time. Macmanus has so far provided an overall sub-grade service, both in servicing customers with immediate needs and in installation. They take very little responsibility in the care of their customers needs: for nearly $500 in service I should have been called back immediately about the problem- I'm still waiting for a response from the company and the door still doesn't work. I will report this to the BBB, and have already stopped payment on the check.

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GREAT COMPANY THAT ACTUALLY SHOWS UP ON TIME AND DOES AN EXCELLENT JOB. THE WORK THIS COMPANY DID FOR ME WAS DONE TO PERFECTION, AND THE TECH WHO CAME TO THE HOUSE WAS KIND AND VERY POLITE. TRUE PROFESSIONALS.

2
★★★★★

GREAT COMPANY THAT ACTUALLY SHOWS UP ON TIME AND DOES AN EXCELLENT JOB. THE WORK THIS COMPANY DID FOR ME WAS DONE TO PERFECTION, AND THE TECH WHO CAME TO THE HOUSE WAS KIND AND VERY POLITE. TRUE PROFESSIONALS.

Pros: PROFESSIONAL

Cons: NONE

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