International Furniture Co

★★★☆☆
  • 113 Bowery

    New York, NY 10002

    Map & Directions
  • 212-925-7477

About International Furniture Co

Hours
Daily 9am-7pm

Home & Garden

Home & Garden
More choices in New York:
Resultset_next

Pearl River Mart

477 Broadway New York, NY

Resultset_next

Manhattan Shade & Glass

14 East 38th Street New York, NY

3.0 2
Hi! Sign in to let us know how International Furniture Co was?
Write a Review
.

We bought a sofa bed from them for $250, yes, no shipping, tax included, we thought o great! that's a great deal considering other places charge $100 shipping.

Ok, so i stayed home with 24hr delivery notice (I live in Jersey City, they can't give us a delivery date, but can only call less than 24 hours before to let me know they are delivering tomorrow. Fine, I asked my manager to stay home for the day 24hrs before (good thing that my manager is a nice guy and let me off that way), and of coz it came at around 12noon, with the guy bitching about how hard it is to find my building (if he only has a GPS or look it up before, my building is on a major street, and the building is one of those really tall 36 story buildings that you can't miss)

And then they tried to put the sofa bed together, and one leg wouldn't fit, they asked for every single possible tool in my house to try to "fix" it on the spot, it still won't fit, so they forced it in and broke the plastic leg, still trying to convince me it's ok, and i just need to go to get a new leg from Chinatown. So I told them I want them to deliver a new one that is not a defeat. So they took it back, and AGAIN gave me 24 hr delivery notice, this time, i was frustrated with the late notice (imagine you ask your boss for staying home for a day for 2 consecutive weeks in a row given less than 24 hours notice each time), so i asked them to give me an estimate time of delivery so i can work my schedule around it, or maybe just take half a day off instead a whole. They refused to give me an estimate saying that that's how it works, not even give me 7-12 or 12-5, and the sales lady Cindy was literally yelling over the phone when i told her this is not reasonable. So i said we don't want the sofa bed anymore and i need my deposit back, and she said she can only give me back store credit (without even delivering anything yet)

My advice, if you can deal with this for saving an extra $100, be my guest, but I would probably never going to buy from them ever again.

0
★☆☆☆☆

We bought a sofa bed from them for $250, yes, no shipping, tax included, we thought o great! that's a great deal considering other places charge $100 shipping.

Ok, so i stayed home with 24hr delivery notice (I live in Jersey City, they can't give us a delivery date, but can only call less than 24 hours before to let me know they are delivering tomorrow. Fine, I asked my manager to stay home for the day 24hrs before (good thing that my manager is a nice guy and let me off that way), and of coz it came at around 12noon, with the guy bitching about how hard it is to find my building (if he only has a GPS or look it up before, my building is on a major street, and the building is one of those really tall 36 story buildings that you can't miss)

And then they tried to put the sofa bed together, and one leg wouldn't fit, they asked for every single possible tool in my house to try to "fix" it on the spot, it still won't fit, so they forced it in and broke the plastic leg, still trying to convince me it's ok, and i just need to go to get a new leg from Chinatown. So I told them I want them to deliver a new one that is not a defeat. So they took it back, and AGAIN gave me 24 hr delivery notice, this time, i was frustrated with the late notice (imagine you ask your boss for staying home for a day for 2 consecutive weeks in a row given less than 24 hours notice each time), so i asked them to give me an estimate time of delivery so i can work my schedule around it, or maybe just take half a day off instead a whole. They refused to give me an estimate saying that that's how it works, not even give me 7-12 or 12-5, and the sales lady Cindy was literally yelling over the phone when i told her this is not reasonable. So i said we don't want the sofa bed anymore and i need my deposit back, and she said she can only give me back store credit (without even delivering anything yet)

My advice, if you can deal with this for saving an extra $100, be my guest, but I would probably never going to buy from them ever again.

Pros: cheap

Cons: quality and customer service sucks

.

Good quality Italian-made furniture for ridiculously cheap prices. Before I moved to Brooklyn, I shopped for furniture all around Manhattan and Brooklyn looking for good value since I was on a tight budget (note that I despise Ikea and all that they stand for), and found this was the best baang for the buck. They also deliver for free and set up all your furniture for free (HUGE upside considering I refuse to waste a day buying, moving, and building my own furniture). Only downside is that its a Chinatown establishment so some of the sales people speak broken English. I'm an ABC (American-born Chinese) so my Chinese is really poor, but I managed fine speaking English to them. Definitely the best consumer experience for me in a while.

2
★★★★★

Good quality Italian-made furniture for ridiculously cheap prices. Before I moved to Brooklyn, I shopped for furniture all around Manhattan and Brooklyn looking for good value since I was on a tight budget (note that I despise Ikea and all that they stand for), and found this was the best baang for the buck. They also deliver for free and set up all your furniture for free (HUGE upside considering I refuse to waste a day buying, moving, and building my own furniture). Only downside is that its a Chinatown establishment so some of the sales people speak broken English. I'm an ABC (American-born Chinese) so my Chinese is really poor, but I managed fine speaking English to them. Definitely the best consumer experience for me in a while.

Pros: value, free delivery, free set up

Cons: some service people speak broken english

 

Wait, you're the expert.

If you've been to or used International Furniture Co, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review