Clozermatic Garage Door

★★☆☆☆

About Clozermatic Garage Door

Details
Hours
By appointment

Home & Garden

Home & Garden
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There are lots of companies and people claiming to be this company- the original Clozermatic is 301-942-0096, and Jeremy was friendly and efficient. Garage door fixed for $145 and minimal parts- would definitely recommend and use again! Just make sure you get the right company.

4
★★★★☆

There are lots of companies and people claiming to be this company- the original Clozermatic is 301-942-0096, and Jeremy was friendly and efficient. Garage door fixed for $145 and minimal parts- would definitely recommend and use again! Just make sure you get the right company.

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The company is very quick to quote contract details at you when they leave the job unfinished, and there is a generally poor attitude to communication. Use with caution. The owners son Jerry promises one thing (TO FINISH THE JOB) but never comes/contacts me back. Better Business contact and small claims court is next !! The company lists an address BUT the place has been vacant the past year. WARNING WARNING WARNING ******* This guy is a TOTAL LOSER and rip off !!! DO NOT USE THIS COMPANY !!!!!!!!

1
★☆☆☆☆

The company is very quick to quote contract details at you when they leave the job unfinished, and there is a generally poor attitude to communication. Use with caution. The owners son Jerry promises one thing (TO FINISH THE JOB) but never comes/contacts me back. Better Business contact and small claims court is next !! The company lists an address BUT the place has been vacant the past year. WARNING WARNING WARNING ******* This guy is a TOTAL LOSER and rip off !!! DO NOT USE THIS COMPANY !!!!!!!!

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This company makes the old Soviet Union look like the model of efficiency and customer service. In October, I called because my remotes were not working properly. They ended up installing a new motor, which did not resolve the problem. They returned a couple of times, promising to fix the problem but never did and now have stopped returning my phone calls. I have now spent close to $500 with no resolution-in fact, the problem is worse than it was when I first called. I can't tell whether they are dishonest or simply incompetent but it seems to be a combination of both.

1
★☆☆☆☆

This company makes the old Soviet Union look like the model of efficiency and customer service. In October, I called because my remotes were not working properly. They ended up installing a new motor, which did not resolve the problem. They returned a couple of times, promising to fix the problem but never did and now have stopped returning my phone calls. I have now spent close to $500 with no resolution-in fact, the problem is worse than it was when I first called. I can't tell whether they are dishonest or simply incompetent but it seems to be a combination of both.

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They cashed a check for a service order in October. It's now January and they've failed to return any of my phone calls or to show up and complete their work. Also shady business practice of having addresses in Silver Spring, Olney, Rockville, and Frederick. Smells like a meth lab. DO NOT USE.

1
★☆☆☆☆

They cashed a check for a service order in October. It's now January and they've failed to return any of my phone calls or to show up and complete their work. Also shady business practice of having addresses in Silver Spring, Olney, Rockville, and Frederick. Smells like a meth lab. DO NOT USE.

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Horrible company run by an ornery old coot who is a idiot. He doesn't listen to common sense and doesn't give a crap about his clients, no matter what business he runs. Ostrow isjerk

1
★☆☆☆☆

Horrible company run by an ornery old coot who is a idiot. He doesn't listen to common sense and doesn't give a crap about his clients, no matter what business he runs. Ostrow isjerk

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I'd too give it zero stars. The owner Jerry Ostrow is a horrible businessman who is selfish and has no sense of quality. He's an idiot.

3
★★★★★

I'd too give it zero stars. The owner Jerry Ostrow is a horrible businessman who is selfish and has no sense of quality. He's an idiot.

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If i could leave 0 stars i would. first they installed the door completely wrong and unsafe. If the door broke while we were getting out of the garage it would have done a lot of damage. When trying to get it serviced they refused to answer their phone at first and than did not have time to talk and said they would call us back. That did not happen. Finally after getting them on the phone they said they would have to check with their techs to see if someone was available and they would call back. That did not happen again. Called another company and they set up an appointment within 10 minutes. Just never use this company.

1
★☆☆☆☆

If i could leave 0 stars i would. first they installed the door completely wrong and unsafe. If the door broke while we were getting out of the garage it would have done a lot of damage. When trying to get it serviced they refused to answer their phone at first and than did not have time to talk and said they would call us back. That did not happen. Finally after getting them on the phone they said they would have to check with their techs to see if someone was available and they would call back. That did not happen again. Called another company and they set up an appointment within 10 minutes. Just never use this company.

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Ordered and waited for door for several months, they no showed on installation day and never bothered to call. Called several times to see what happend and no answer. Do not waste your time with this unreliable company. 2010

1
★☆☆☆☆

Ordered and waited for door for several months, they no showed on installation day and never bothered to call. Called several times to see what happend and no answer. Do not waste your time with this unreliable company. 2010

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Very happy with the service and quality of work. The tech came out and replaced the springs on my garage door in about an hour or less. I would recommend this company to my friends and family.

4
★★★★☆

Very happy with the service and quality of work. The tech came out and replaced the springs on my garage door in about an hour or less. I would recommend this company to my friends and family.

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Did a great job!... I purchased and had installed a 2 car insulated garage door...the salesman was very good and answered all of my initial questions and installers were here within a day or two of ordering the door... installers basically speak spanish so remember to check behind them... (before the installation is complete) as the installers did not understand about the interior lock and the rubber strip at the bottom of the garage door... I had the business card of the initial salesman with his cell phone ... one call to him and the lock and rubber strip at the bottom of the door were installed (as should be).... so overall i had a great experience with this company outside of lack of communication with the installers... so remember to keep the cell phone contact number of your sales person...the door was installed nearly two years ago... I have had no problems at all....and all the garage doors all come with warranties... if memory serves me correctly... not only from the manufacturer but also from the company .... I was very satisfied....in just a few short hours the installers were completely finished the job.... a great job!!

4
★★★★☆

Did a great job!... I purchased and had installed a 2 car insulated garage door...the salesman was very good and answered all of my initial questions and installers were here within a day or two of ordering the door... installers basically speak spanish so remember to check behind them... (before the installation is complete) as the installers did not understand about the interior lock and the rubber strip at the bottom of the garage door... I had the business card of the initial salesman with his cell phone ... one call to him and the lock and rubber strip at the bottom of the door were installed (as should be).... so overall i had a great experience with this company outside of lack of communication with the installers... so remember to keep the cell phone contact number of your sales person...the door was installed nearly two years ago... I have had no problems at all....and all the garage doors all come with warranties... if memory serves me correctly... not only from the manufacturer but also from the company .... I was very satisfied....in just a few short hours the installers were completely finished the job.... a great job!!

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I had them install a new top of the line garage door opener, there were many problems with the product and their installation. They came back twice and promised to order parts needed to complete the installation yet they have never since come back, nor returned not one call. I have filed a complaint with the better business bureau and filed a small claims law suit.

1
★☆☆☆☆

I had them install a new top of the line garage door opener, there were many problems with the product and their installation. They came back twice and promised to order parts needed to complete the installation yet they have never since come back, nor returned not one call. I have filed a complaint with the better business bureau and filed a small claims law suit.

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a company that prides itself on installing garage doors and seems to have some technical expertise. But it cares more about taking your money than the quality of service. Our day of installation was moved arbitrarily without much concern for the inconvenience. The company is very quick to quote contract details at you when they leave the job unfinished, and there is a generally poor attitude to communication. Use with caution.

1
★☆☆☆☆

a company that prides itself on installing garage doors and seems to have some technical expertise. But it cares more about taking your money than the quality of service. Our day of installation was moved arbitrarily without much concern for the inconvenience. The company is very quick to quote contract details at you when they leave the job unfinished, and there is a generally poor attitude to communication. Use with caution.

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