Protecta Home Loans

★★★★☆

About Protecta Home Loans

Finance

Finance
More choices in Chicago:
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Bank Of America

5231 S Pulaski Rd Chicago, IL

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Marvel Ventures Mortgage Inc

10610 S Western Ave Chicago, IL

3.6667 3
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DisappointedClient, stated bad bad bad service yet company closed down 2 years ago.
The most recent mortgage company there was NRB Mortgage. It is a small business center. There is a law firm there, a real estate agency, a title company, a computer design and marketing agency, a construction company, a no up front fee loan modification company, a Business Coaching company and a few others. People confuse old owners with new companies there because of the address and phone numbers. Since it is a business center, the numbers never change only the tenants.

2
★★★★★

DisappointedClient, stated bad bad bad service yet company closed down 2 years ago.
The most recent mortgage company there was NRB Mortgage. It is a small business center. There is a law firm there, a real estate agency, a title company, a computer design and marketing agency, a construction company, a no up front fee loan modification company, a Business Coaching company and a few others. People confuse old owners with new companies there because of the address and phone numbers. Since it is a business center, the numbers never change only the tenants.

Pros: Was in fact a great mortgage company

Cons: Was very busy though - Sold but never collected from buyer

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Very unprofessional!!!! Loan officers, Processors, Receptionist all give false information!! Can't ever reach someone on the phone, they can not meet time lines, they lie lie lie to their clients!! I left voice mails and emails with owner regarding the above and did I get a response?? NO!!! Had to change lenders at the last minute!! If you want a loan DO NOT I repeat DO NOT try to obtain a loan through Protecta!!!

0
★☆☆☆☆

Very unprofessional!!!! Loan officers, Processors, Receptionist all give false information!! Can't ever reach someone on the phone, they can not meet time lines, they lie lie lie to their clients!! I left voice mails and emails with owner regarding the above and did I get a response?? NO!!! Had to change lenders at the last minute!! If you want a loan DO NOT I repeat DO NOT try to obtain a loan through Protecta!!!

Pros: NONE!!!

Cons: EVERYTHING YOU CAN THINK OF

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I saved $4,300.00 on my refinance. I was impressed by that amount of money I saved compared to a bank, my bank. the only thing you need is patience. Since they charge less than everyone else, its hard to get them on the phone on the first call, they are super busy. but, if you leave a message with the owners assistant, you get a call back lightning fast. try them, they dont charge application fees so you have nothing to lose.

2
★★★★★

I saved $4,300.00 on my refinance. I was impressed by that amount of money I saved compared to a bank, my bank. the only thing you need is patience. Since they charge less than everyone else, its hard to get them on the phone on the first call, they are super busy. but, if you leave a message with the owners assistant, you get a call back lightning fast. try them, they dont charge application fees so you have nothing to lose.

Pros: fast approvals, free parking, great ambience, open 9am-8pm everyday. and good service

Cons: the only problem i had was reaching the agent on the first call, but i left messages with the owners asst. and had a returned call super fast

 

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