Jensen Property Management

★☆☆☆☆
  • 235 Alexander Ave

    Ames, IA 50010

    Map & Directions
  • 515-233-2752

About Jensen Property Management

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  • Real Estate Agents
  • Real Estate Rentals
  • Housing Rentals

Real Estate

Real Estate
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I wish I could give Jensen Property Management ZERO stars! They are the worst people to rent from. They are scandalous. They are con artists. They rip anyone off any chance they get. If you rent from them, don't plan on getting your deposit back! Even if you leave your place immaculate, they will still charge for everything anyway. It's disgusting how ridiculous they are and how much money they con out of tenants.

1
★☆☆☆☆

I wish I could give Jensen Property Management ZERO stars! They are the worst people to rent from. They are scandalous. They are con artists. They rip anyone off any chance they get. If you rent from them, don't plan on getting your deposit back! Even if you leave your place immaculate, they will still charge for everything anyway. It's disgusting how ridiculous they are and how much money they con out of tenants.

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Do not rent from Jensen Property Management. They will try and rip you off every single time they can. For normal wear and tear on your apartment which is SUPPOSED to be covered under their require maintenance, they will try and keep every single part of your deposit. My boyfriend and I rented there, and the apartment was fine, until everything started breaking, and luckily while we were there so they replaced it. But then when we moved out two months early because my boyfriend got a job in a different place, we took the utilities out of our name, which meant that since nobody was living there, there shouldn't have been any charges to the apartment. Jensen fined us for taking the utilities out of our name, claiming they were charged by the city $30.00 for utilities which meant someone was there using the apartment, either for cleaning or forgot to turn off the AC when they left.

Why should we pay for utilities in a place we are no longer living in? When we went to pay for the last two months rent, we asked them what we were required to do. They NEVER said that we had to keep the utilities in our name, if they had, I wouldn't have scrambled to get them out of my name! They will keep information from you so they can charge you for every little thing they can!

1
★☆☆☆☆

Do not rent from Jensen Property Management. They will try and rip you off every single time they can. For normal wear and tear on your apartment which is SUPPOSED to be covered under their require maintenance, they will try and keep every single part of your deposit. My boyfriend and I rented there, and the apartment was fine, until everything started breaking, and luckily while we were there so they replaced it. But then when we moved out two months early because my boyfriend got a job in a different place, we took the utilities out of our name, which meant that since nobody was living there, there shouldn't have been any charges to the apartment. Jensen fined us for taking the utilities out of our name, claiming they were charged by the city $30.00 for utilities which meant someone was there using the apartment, either for cleaning or forgot to turn off the AC when they left.

Why should we pay for utilities in a place we are no longer living in? When we went to pay for the last two months rent, we asked them what we were required to do. They NEVER said that we had to keep the utilities in our name, if they had, I wouldn't have scrambled to get them out of my name! They will keep information from you so they can charge you for every little thing they can!

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Moved in a year ago. The carpet was saturated with pet urine and feces and carpet not cleaned at all. Drawers with spills and dirt. Absolute wreck. Should have known then what type of appartment management was going to happen here-but thought it would get better. Left this year and made sure the place was clean from the ceiling fans to inside appliances. Spent money on cleaning the carpet as directed. A month and a half later have not heard a thing about rental deposit return. People in the office act like they have never heard of their Manager Todd Petersen and what the status of the return is. Do not rent here or with Jensen Properties. Their specialty is ripping off college students and treating them like crap.

1
★☆☆☆☆

Moved in a year ago. The carpet was saturated with pet urine and feces and carpet not cleaned at all. Drawers with spills and dirt. Absolute wreck. Should have known then what type of appartment management was going to happen here-but thought it would get better. Left this year and made sure the place was clean from the ceiling fans to inside appliances. Spent money on cleaning the carpet as directed. A month and a half later have not heard a thing about rental deposit return. People in the office act like they have never heard of their Manager Todd Petersen and what the status of the return is. Do not rent here or with Jensen Properties. Their specialty is ripping off college students and treating them like crap.

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I have now lived here for a year and a half and extremely regret extending my lease from them. It took them a year to fix my dryer, and then asked me to pay a bunch of fees on my account and told me it was my responsibility to figure out what these expenses are. Their front desk is rude and unhelpful, they are extremely unorganized and have no respect for their tenants.

1
★☆☆☆☆

I have now lived here for a year and a half and extremely regret extending my lease from them. It took them a year to fix my dryer, and then asked me to pay a bunch of fees on my account and told me it was my responsibility to figure out what these expenses are. Their front desk is rude and unhelpful, they are extremely unorganized and have no respect for their tenants.

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They don't care about the apartments and tenants but they do care about the money. The monthly utility bill (UB) was way too high around more than 100 bulks (average ((UB)) in ames $40).

1
★☆☆☆☆

They don't care about the apartments and tenants but they do care about the money. The monthly utility bill (UB) was way too high around more than 100 bulks (average ((UB)) in ames $40).

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Do not rent an apartment from Jensen property management. The unit might be O.K but the maintenance will be terrible and try to rib you off all the time.

1
★☆☆☆☆

Do not rent an apartment from Jensen property management. The unit might be O.K but the maintenance will be terrible and try to rib you off all the time.

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Lived in apartment building for two years. Incredibly poor quality, old appliances (out of date, always breaking). The walls seemed wafer thin. Internet bandwidth was pathetic and cable quality went down with a stiff breeze. Office staff was useless. They don't communicate with each other, i.e. maintenance, reception, accounting. Never responded to maintenance requests apart from changing an air filter every 8 months. Ice covering parking lot all winter, slipped many times and had my vehicle hit. Installed lighting in for the parking lot after the two years I lived there. "Lost" rent three months in a row, but "it's your word against theirs" until you show them statements showing they cashed your disappearing checks; they have "5000 units to look after so you're supposed to give them a break". Useless.

1
★☆☆☆☆

Lived in apartment building for two years. Incredibly poor quality, old appliances (out of date, always breaking). The walls seemed wafer thin. Internet bandwidth was pathetic and cable quality went down with a stiff breeze. Office staff was useless. They don't communicate with each other, i.e. maintenance, reception, accounting. Never responded to maintenance requests apart from changing an air filter every 8 months. Ice covering parking lot all winter, slipped many times and had my vehicle hit. Installed lighting in for the parking lot after the two years I lived there. "Lost" rent three months in a row, but "it's your word against theirs" until you show them statements showing they cashed your disappearing checks; they have "5000 units to look after so you're supposed to give them a break". Useless.

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jensen property took my security deposit, made a self-admitted accounting error and has yet to return my deposit.
warning.
do not rent from these people.

1
★☆☆☆☆

jensen property took my security deposit, made a self-admitted accounting error and has yet to return my deposit.
warning.
do not rent from these people.

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We rented from Jensen for one year and lived in a wonderful townhouse. We absolutely loved that place and hated to move when I was transferred out of town. The staff was wonderful to deal with and they helped us to get out of our lease and find a subleasor. They were also great when we needed repairs - very fast and friendly!

4
★★★★☆

We rented from Jensen for one year and lived in a wonderful townhouse. We absolutely loved that place and hated to move when I was transferred out of town. The staff was wonderful to deal with and they helped us to get out of our lease and find a subleasor. They were also great when we needed repairs - very fast and friendly!

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