Duane Reade - CLOSED

★★☆☆☆
  • 2108 3rd Ave

    New York, NY 10029

    Map & Directions
  • 212-987-1372

About Duane Reade

Hours
Sun 9am-6pm, Mon-Fri 7am-9pm, Sat 8:30am-8pm

Personal Services

Personal Services
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I give it two stars so I seem a bit equitable, but really, other than the fact that this Duane Reade has the normal "Duane Reade Goods and Services" it has TERRIBLE customer service, if that makes a difference to you (FYI: I know nothing of the pharmacy).

Cashiers are pretty ineffective and not at all customer service-oriented. Barely make eye contact or are friendly, which I normally wouldn't care about, but I literally had to wait for one to finish his texting to get checked out. They are often talking amongst themselves instead of doing their job (or doing it MUCH slower). There are never enough of them behind the registers: they have very little concept of line control.

They regularly close at 7:50pm instead of their advertised 8:00pm.

I mean, I know these guys don't get paid much, but I would assert that their upward mobility is stifled by their performance on their job.

Anyway, I recommend going to Walgreens!

2
★★☆☆☆

I give it two stars so I seem a bit equitable, but really, other than the fact that this Duane Reade has the normal "Duane Reade Goods and Services" it has TERRIBLE customer service, if that makes a difference to you (FYI: I know nothing of the pharmacy).

Cashiers are pretty ineffective and not at all customer service-oriented. Barely make eye contact or are friendly, which I normally wouldn't care about, but I literally had to wait for one to finish his texting to get checked out. They are often talking amongst themselves instead of doing their job (or doing it MUCH slower). There are never enough of them behind the registers: they have very little concept of line control.

They regularly close at 7:50pm instead of their advertised 8:00pm.

I mean, I know these guys don't get paid much, but I would assert that their upward mobility is stifled by their performance on their job.

Anyway, I recommend going to Walgreens!

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