Ganley Toyota Mercedes-Benz

★★★☆☆
  • 1395 E Market St

    Akron, OH 44305

    Map & Directions
  • 330-733-7511

2.5 4
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I''d give them no stars if that was possible! Had brakes done on my 4wd Tundra - found out later from another dealer where I took my truck to have an oil chg that Ganley didn't do their work correctly. They deny they did a bad job and won't honor their work by making it right. I drove around for a whole year with my back brakes not working!! Also they misdiagnosed a problem with my emissions. If I would have let them do the work it would have cost me an extra $500 for a part I didn't even need. I will never go back there again. Their mechanics do not know what they are doing and the management doesn't stand by their work.

1
★☆☆☆☆

I''d give them no stars if that was possible! Had brakes done on my 4wd Tundra - found out later from another dealer where I took my truck to have an oil chg that Ganley didn't do their work correctly. They deny they did a bad job and won't honor their work by making it right. I drove around for a whole year with my back brakes not working!! Also they misdiagnosed a problem with my emissions. If I would have let them do the work it would have cost me an extra $500 for a part I didn't even need. I will never go back there again. Their mechanics do not know what they are doing and the management doesn't stand by their work.

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I just purchased a used 2003 truck from Ganley Toyota. The truck was advertised with warranty on the window. When I got the truck home I noticed the passenger power window did not work from the passenger side. It did work from the driver side. I also noticed a chip in the windshield that was starting to crack. When I took the truck down to the local garage to have the brakes looked at they told me it would need new back brakes. They said the one side it didn??t even have a brake pad on it. When I contacted the dealership about the problems I told them that the window I didn??t care about because I have a friend that repairs glass and he did fix it for me. They brakes I figured I would eventually have to replace anyway. But I did want the window fixed. The dealership said I purchased it as is and they will not fix the window. They said the warranty was for the power train only. I remember the used sales manager telling me how they had spent $382 fixing up the truck. Does it cost $382 to wash and wax a pickup truck? I went to a dealership thinking it would be better than a private car lot. I knew I would be paying a little more but they would stand behind their product. Boy was I wrong. My advice to you is not to buy from Ganley, their word means nothing. I know I will never buy another used or new vehicle from them again.

1
★☆☆☆☆

I just purchased a used 2003 truck from Ganley Toyota. The truck was advertised with warranty on the window. When I got the truck home I noticed the passenger power window did not work from the passenger side. It did work from the driver side. I also noticed a chip in the windshield that was starting to crack. When I took the truck down to the local garage to have the brakes looked at they told me it would need new back brakes. They said the one side it didn??t even have a brake pad on it. When I contacted the dealership about the problems I told them that the window I didn??t care about because I have a friend that repairs glass and he did fix it for me. They brakes I figured I would eventually have to replace anyway. But I did want the window fixed. The dealership said I purchased it as is and they will not fix the window. They said the warranty was for the power train only. I remember the used sales manager telling me how they had spent $382 fixing up the truck. Does it cost $382 to wash and wax a pickup truck? I went to a dealership thinking it would be better than a private car lot. I knew I would be paying a little more but they would stand behind their product. Boy was I wrong. My advice to you is not to buy from Ganley, their word means nothing. I know I will never buy another used or new vehicle from them again.

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We bought a Toyota Matrix a little over a year ago. We had looked at a few other places and some did offer a little better package, but this dealership not only met our other deals, but the transaction went very smoothly. The salesman was very nice and not pushy in the least. He even showed us other cars we were interested in, but knew we could not buy at that time. We still go back for our scheduled maintenance to the same place because our original experience went so well. You don't get that often from a car dealership.

4
★★★★☆

We bought a Toyota Matrix a little over a year ago. We had looked at a few other places and some did offer a little better package, but this dealership not only met our other deals, but the transaction went very smoothly. The salesman was very nice and not pushy in the least. He even showed us other cars we were interested in, but knew we could not buy at that time. We still go back for our scheduled maintenance to the same place because our original experience went so well. You don't get that often from a car dealership.

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We had a Toyota MR 2, a little 2-door sports car, that we garaged in the winter and drove for 20 years. My husband did all of the maintenance work himself. Even though the car was getting really, really old, Ganley was great about getting the parts we needed.

4
★★★★☆

We had a Toyota MR 2, a little 2-door sports car, that we garaged in the winter and drove for 20 years. My husband did all of the maintenance work himself. Even though the car was getting really, really old, Ganley was great about getting the parts we needed.

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