Walt & Al's Auto Service

★★☆☆☆
Carnegie auto shop works on cars, trucks and SUVs made by foreign and domestic manufacturers.

About Walt & Al's Auto Service

Hours
Mon-Fri 8am-6pm

Automotive

Automotive
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2.0 3
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This is my third time back to their shop to get my starter replaced. The only reason I take it back there is because it's under warranty.

0
★☆☆☆☆

This is my third time back to their shop to get my starter replaced. The only reason I take it back there is because it's under warranty.

Pros: Nice People

Cons: Terrible service to vehicle

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When my car broke down I called AAA for a tow. The tow truck driver was from Walt and Al's and despite the fact that I told both AAA and the tow truck driver to tow it to a different garage, they towed it to Walt and Al's. Of course, I only found this out after Walt and Al's called to tell me that my car was done?! Done?! They never called to give me an estimate or to find out why I had my car towed there in the first place. What kind of operation are they running here?

0
★☆☆☆☆

When my car broke down I called AAA for a tow. The tow truck driver was from Walt and Al's and despite the fact that I told both AAA and the tow truck driver to tow it to a different garage, they towed it to Walt and Al's. Of course, I only found this out after Walt and Al's called to tell me that my car was done?! Done?! They never called to give me an estimate or to find out why I had my car towed there in the first place. What kind of operation are they running here?

Pros: None!

Cons: Unprofessional and downright shady business practices

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Over that past 10 years, when I have required AAA roadside assistance for my car, it has often been Walt and Al's that has come to my aid. The service truck has always been very quick to respond, and the drivers have always been courteous and helpful. I would recommend them for roadside assistance or towing service.

4
★★★★☆

Over that past 10 years, when I have required AAA roadside assistance for my car, it has often been Walt and Al's that has come to my aid. The service truck has always been very quick to respond, and the drivers have always been courteous and helpful. I would recommend them for roadside assistance or towing service.

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