Glezer-Kraus Incorporated

★★☆☆☆
  • 6677 N Lincoln Ave 222

    Lincolnwood, IL 60712

    Map & Directions
  • 847-673-8050

About Glezer-Kraus Incorporated

Categories
  • Jewelry
  • Watches
  • Jewelry Repair Shops
  • Watch Repair Shops
Hours
M-F 8am-4pm, Sa-Su 24hr
Special Offer
Call Today !
Products
  • Watch Repair
  • Cleaning & Restoration
  • Pocket Watch Repair
  • Watchband Adjustments
  • Waterproofing
  • Antique Watch Repair
  • Service & Repair
Brands
  • Corum
  • Montblanc
  • Rolex
  • Glashute
  • Ebel
  • Gucci
  • Tissot
  • Citizen
  • Concord
  • ESQ

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Sent in my watch to have a new clasp put on. Came back with a very cheap part. Called to complain and when I finally got someone to answer I was told too bad you don't like it. How has this company stayed in business so long? They probably won't be around for much longer when they treat customers like this.

1
★☆☆☆☆

Sent in my watch to have a new clasp put on. Came back with a very cheap part. Called to complain and when I finally got someone to answer I was told too bad you don't like it. How has this company stayed in business so long? They probably won't be around for much longer when they treat customers like this.

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Stay away from this places. After taking my working watch to them, they gave it back to me in a nonworking state after I refused to have the work done. I noticed that the watch was not working the very next day. I called them and informed them that the watch was working when I brought to them and now it's broken. I was told that I was lying and that others had tried this before. Keep in mind, I did not ask that they place it back in it's same condition or pay me. They passed the telephone to three different woman, all of whom were as obnoxious as the first. Make sure you keep your claim ticket after you pick up your watch or they will keep it and not return it, if you decide to use them. They will place items on there that you did not ask for and use it later to justify their negligence. I have contacted the Illinois attorney general and I am contemplating a suit. I am willing to spend more than the value of the watch just to see them in court. I could not believe the way that they treated me.

1
★☆☆☆☆

Stay away from this places. After taking my working watch to them, they gave it back to me in a nonworking state after I refused to have the work done. I noticed that the watch was not working the very next day. I called them and informed them that the watch was working when I brought to them and now it's broken. I was told that I was lying and that others had tried this before. Keep in mind, I did not ask that they place it back in it's same condition or pay me. They passed the telephone to three different woman, all of whom were as obnoxious as the first. Make sure you keep your claim ticket after you pick up your watch or they will keep it and not return it, if you decide to use them. They will place items on there that you did not ask for and use it later to justify their negligence. I have contacted the Illinois attorney general and I am contemplating a suit. I am willing to spend more than the value of the watch just to see them in court. I could not believe the way that they treated me.

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I had used many watch services in the past and someone recommanded Glezer-Kraus. They are the best I have ever used. I brought in a watch that was not working after some one else repaired it. The customer service was fabulous and my watch has been working great ever since. Thrilled I found them. They are my new service center!

5
★★★★★

I had used many watch services in the past and someone recommanded Glezer-Kraus. They are the best I have ever used. I brought in a watch that was not working after some one else repaired it. The customer service was fabulous and my watch has been working great ever since. Thrilled I found them. They are my new service center!

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Message from Glezer-Kraus Incorporated

A fine watch is something to treasure for years. If your timepiece is a bit off its ticker, come to Glezer-Kraus, Inc., in Lincolnwood, IL, the experts in high-end watch repair. We Specialize in many brands including; Rolex, Patek Philippe, Piaget and omega. We will get it running in pristine condition once more. We only use genuine parts.We are also are a authorized service center for the following brands: Ebel Concord Movado ESQ Gucci CoachWe also specialize in the repair of Rolex, Swiss Army, Patek Philippe, Citizen, Bulova, Tag Heuer, Omega and more. You can count on our expertise and professionalism. We have been operating this business from the same location since 1969. Your timepiece will be taken care of by the experts. We take pride in our work, and will do everything we can to give you the finest in customer care and satisfaction.Call Glezer-Kraus today or visit our website for more information!

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