State Farm Insurance

★★★★★
  • 408 Pulaski Highway

    Joppa, MD 21085

    Map & Directions
  • 410-679-2257

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Libby Mays - State Farm Insurance Agent

1162 N Brindlee Mountain Pkwy Arab, AL

4.75 4
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My entire family has been with State Farm for over 30 years and I feel like I am treated as family every time I contact Johns ofIice. If you want someone who is honest and accessable and reliable, he is the agent for you. During the recent snow storm, I called Johns office and he personally came to my house in 20 minutes to check out my snow damages. He has proven to go beyond what I expect in an agent.
Thanks to John and his wonderful office stafff.

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5
★★★★★

My entire family has been with State Farm for over 30 years and I feel like I am treated as family every time I contact Johns ofIice. If you want someone who is honest and accessable and reliable, he is the agent for you. During the recent snow storm, I called Johns office and he personally came to my house in 20 minutes to check out my snow damages. He has proven to go beyond what I expect in an agent.
Thanks to John and his wonderful office stafff.

.

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I have had him for my insurance agent for about three years now and I love him! His business is clean and his staff is so wonderful and helpful. THey are very prompt in there work

5
★★★★★

I have had him for my insurance agent for about three years now and I love him! His business is clean and his staff is so wonderful and helpful. THey are very prompt in there work

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His office is so family friendly. The first time I met with him we were requiring home owner's and automobile insurance. His office staff gave me an accurate quote over the phone. I showed up with all five of my children at the time. Most of the time you'd think a place like that which is usually so quiet would have a fit. Instead while we filled out paperwork Mr. Silbernagel gave my children his little cars to play with. They had a small toy box in the waiting area and when we were done he had them each get a special toy. It was State Farm key chains, footballs, and other little toys. Any time I've had a problem I call and actually speak to a real person. If you are thinking of changing insurance please consider my agent, the best there is.

PROS: The best insurance agent
CONS:

5
★★★★★

His office is so family friendly. The first time I met with him we were requiring home owner's and automobile insurance. His office staff gave me an accurate quote over the phone. I showed up with all five of my children at the time. Most of the time you'd think a place like that which is usually so quiet would have a fit. Instead while we filled out paperwork Mr. Silbernagel gave my children his little cars to play with. They had a small toy box in the waiting area and when we were done he had them each get a special toy. It was State Farm key chains, footballs, and other little toys. Any time I've had a problem I call and actually speak to a real person. If you are thinking of changing insurance please consider my agent, the best there is.

PROS: The best insurance agent
CONS:

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This local State Farm Insurance has been my agency for my home and auto insurance. I like how you receive discounts for multiple policies, accident free, vehicle safety, etc. Any time I have called, their knowledgeable staff has answered my call quickly. It's the reason they've been my insurance agency for years! My local agent John Silbernagel has always been quick to respond to my questions or get back to me in a reasonable amount of time if he does not know the answer right away. I recommend him for your insurance needs!

PROS: Friendly staff, quick and easy answers to questions
CONS: Have shorter business hours in the summer

4
★★★★☆

This local State Farm Insurance has been my agency for my home and auto insurance. I like how you receive discounts for multiple policies, accident free, vehicle safety, etc. Any time I have called, their knowledgeable staff has answered my call quickly. It's the reason they've been my insurance agency for years! My local agent John Silbernagel has always been quick to respond to my questions or get back to me in a reasonable amount of time if he does not know the answer right away. I recommend him for your insurance needs!

PROS: Friendly staff, quick and easy answers to questions
CONS: Have shorter business hours in the summer

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