Sun Resorts Tanning

★★★☆☆

About Sun Resorts Tanning

Categories
  • Tanning Salons

Personal Services

Personal Services
More choices in Lawrence:
Resultset_next

1/2 Baked Tanning Salon

1918 E 23rd St. Suite C Lawrence, KS

Resultset_next

The Oread

1200 Oread Ave Lawrence, KS

2.75 4
Hi! Sign in to let us know how Sun Resorts Tanning was?
Write a Review
.

I have recently moved and was looking for a tanning place near my new home, and Sun Resorts was it. 10/8/10 Went to the Sun Resorts in Lawrence for the first time. The girl was VERY nice I walked in with a coupon out of the academic planner for 19.95 unlimited for 1 month. The girl suggested that I do the next level up so I could use the "better beds" so I thought of course I want the "better beds". When all was said and done I paid $54, not bad for a month unlimited (which was actually 1 month and a couple of weeks not by my choice but because of their billing cycle I paid for more than 1 month). Next the girl tells me that I will have to make sure that I cancel my package before 11/9/10 to make sure that I don't get more money auto withdrawn from my checking account. I asked her if I could just cancel it now? I knew that I only wanted 1 month and that was all. She said yes and that she would put it in the comments, but she wanted to make sure I knew that I should still call 11/9/10 to make sure it was canceled. I said ok not a problem. When tanning there I was not impressed with the "better beds" at all. The bulbs were not that new, but the room was EXTREMELY hot no ventilation. I found a bed....I think it was #7 it is by the front door so it was a little cooler, but the fan didn't work! So needless to say the beds were not the best that I have seen, but now I have a month so better use them. On 11/9/10 at 8:30 pm I remembered that I needed to call and make sure that my cancel was taken care of. The girl I spoke with on the phone was really nice but informed me that I would have to come in to "give notice" in pearson. I told her that I would try but I worked across town and didn't know if I could make it. She was so nice and understanding that she offered to stay a little late for me! (ps I don't know your name but you were the ONLY pleasant experience that I have had at Sun Resorts, and I thank you so much for being very helpful) I made it in time to sign a membership cancellation request form...weird why wasn't I told about this on 10/8/10 when I verbally cancelled my membership? So I signed the form but in the spot for "reason for cancellation, it said Alex told her she needed to give 30 days notice and she did as noted in the comment box on 10/8/10." So I thought I was all good and everything was taken care of.....WRONG! 11/17/10 they took out $43.95 so I went into the store and all I was told was yes I see the comments I am sorry that you were charged and I am sending it to the "accountant" for a refund. I ask ok when can I expect a refund she said they mail them so she wasn't sure. I asked if there was a print out of the refund that she could give me or something (sorry but at this point I don't believe anything that I am told there). She proceeded to give me a sticky note with the lady's name and phone number on it to call. I gave it a few days to see if they would call me and nothing so today I called them 11/29/10 the "accountant" wow she was pretty rude. All she wanted to point out was the fact that "why would you sign up for a membership if you only wanted to tan for 1 month?" Good point I told her but I don't work at Sun Resorts so how would I know that I could do any different? I just wanted to tan! I was told do it this way and make sure you cancel by 11/9/10 and I canceled it 10/8/10. She was way more interested in making sure that I was aware that I was an idiot for doing a membership just for 30 days. I asked her when can I expect my money, and she informed me that "IF I got a refund that she would need a couple of days to look into it first. In the mean time I found out that I didn't do a "membership" I did a "VIP club". I will keep you guys informed if I actually get my money that they stole from me or not. Free advise please don't go there all of this BS is not worth mediocre beds. The best place that I have been to in Lawrence so far is Ultimate Tan GREAT beds GREAT prices. I was going to go try Mango Tan as well. It cant get any worse right?
UPDATE 12/28 called to find out when to expect my refund, and Karen (accountant) didn??t remember me so I had to explain all over again. The up side she was much nicer this time. She informed me that the Notes in their system that their associates put in the computer didn??t matter. She would have to ??research? this some more. She reassured me that she was going to look into it and call me back in a couple days. I haven??t heard anything back. I called and left her a message
1/6 6:49 p.m. I called and left her a message and still have not gotten a response.
Called 1/19/11 1:44 and left another message. I dont know what else to do to get the money that they owe me.
PLEASE whatever you do dont go here, this is sad. :(

1
★☆☆☆☆

I have recently moved and was looking for a tanning place near my new home, and Sun Resorts was it. 10/8/10 Went to the Sun Resorts in Lawrence for the first time. The girl was VERY nice I walked in with a coupon out of the academic planner for 19.95 unlimited for 1 month. The girl suggested that I do the next level up so I could use the "better beds" so I thought of course I want the "better beds". When all was said and done I paid $54, not bad for a month unlimited (which was actually 1 month and a couple of weeks not by my choice but because of their billing cycle I paid for more than 1 month). Next the girl tells me that I will have to make sure that I cancel my package before 11/9/10 to make sure that I don't get more money auto withdrawn from my checking account. I asked her if I could just cancel it now? I knew that I only wanted 1 month and that was all. She said yes and that she would put it in the comments, but she wanted to make sure I knew that I should still call 11/9/10 to make sure it was canceled. I said ok not a problem. When tanning there I was not impressed with the "better beds" at all. The bulbs were not that new, but the room was EXTREMELY hot no ventilation. I found a bed....I think it was #7 it is by the front door so it was a little cooler, but the fan didn't work! So needless to say the beds were not the best that I have seen, but now I have a month so better use them. On 11/9/10 at 8:30 pm I remembered that I needed to call and make sure that my cancel was taken care of. The girl I spoke with on the phone was really nice but informed me that I would have to come in to "give notice" in pearson. I told her that I would try but I worked across town and didn't know if I could make it. She was so nice and understanding that she offered to stay a little late for me! (ps I don't know your name but you were the ONLY pleasant experience that I have had at Sun Resorts, and I thank you so much for being very helpful) I made it in time to sign a membership cancellation request form...weird why wasn't I told about this on 10/8/10 when I verbally cancelled my membership? So I signed the form but in the spot for "reason for cancellation, it said Alex told her she needed to give 30 days notice and she did as noted in the comment box on 10/8/10." So I thought I was all good and everything was taken care of.....WRONG! 11/17/10 they took out $43.95 so I went into the store and all I was told was yes I see the comments I am sorry that you were charged and I am sending it to the "accountant" for a refund. I ask ok when can I expect a refund she said they mail them so she wasn't sure. I asked if there was a print out of the refund that she could give me or something (sorry but at this point I don't believe anything that I am told there). She proceeded to give me a sticky note with the lady's name and phone number on it to call. I gave it a few days to see if they would call me and nothing so today I called them 11/29/10 the "accountant" wow she was pretty rude. All she wanted to point out was the fact that "why would you sign up for a membership if you only wanted to tan for 1 month?" Good point I told her but I don't work at Sun Resorts so how would I know that I could do any different? I just wanted to tan! I was told do it this way and make sure you cancel by 11/9/10 and I canceled it 10/8/10. She was way more interested in making sure that I was aware that I was an idiot for doing a membership just for 30 days. I asked her when can I expect my money, and she informed me that "IF I got a refund that she would need a couple of days to look into it first. In the mean time I found out that I didn't do a "membership" I did a "VIP club". I will keep you guys informed if I actually get my money that they stole from me or not. Free advise please don't go there all of this BS is not worth mediocre beds. The best place that I have been to in Lawrence so far is Ultimate Tan GREAT beds GREAT prices. I was going to go try Mango Tan as well. It cant get any worse right?
UPDATE 12/28 called to find out when to expect my refund, and Karen (accountant) didn??t remember me so I had to explain all over again. The up side she was much nicer this time. She informed me that the Notes in their system that their associates put in the computer didn??t matter. She would have to ??research? this some more. She reassured me that she was going to look into it and call me back in a couple days. I haven??t heard anything back. I called and left her a message
1/6 6:49 p.m. I called and left her a message and still have not gotten a response.
Called 1/19/11 1:44 and left another message. I dont know what else to do to get the money that they owe me.
PLEASE whatever you do dont go here, this is sad. :(

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Weak beds, owner is rude, and overall i do not believe the company has the customer's best interest at heart. The other reviews are obviously written to advertise. Trust me and choose a more reputable place to tan than Sun Resorts.

1
★☆☆☆☆

Weak beds, owner is rude, and overall i do not believe the company has the customer's best interest at heart. The other reviews are obviously written to advertise. Trust me and choose a more reputable place to tan than Sun Resorts.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This place is great - it's cheap and it only takes 10 minutes each session to get an ultimately great tan! Sign up for the VIP club - $19.95 for the lowest bed, prorated if you sign up in the middle of the month. You have to give them a credit card, and they take it out every month, but there's a zero cancellation fee if you do it by the 10th of every month. It's a great deal!!!

5
★★★★★

This place is great - it's cheap and it only takes 10 minutes each session to get an ultimately great tan! Sign up for the VIP club - $19.95 for the lowest bed, prorated if you sign up in the middle of the month. You have to give them a credit card, and they take it out every month, but there's a zero cancellation fee if you do it by the 10th of every month. It's a great deal!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I think this is the best tan for your money. The bulbs are always HOT and ready to help you achieve that perfect tan. This is a locally owned tanning salon and run by the owners. They only employ a few people so it's easy to know everyone that works there. I think the prices are the best compaired to other tanning salons in town. They also have the best selection of lotions to help get that perfect tan.

4
★★★★☆

I think this is the best tan for your money. The bulbs are always HOT and ready to help you achieve that perfect tan. This is a locally owned tanning salon and run by the owners. They only employ a few people so it's easy to know everyone that works there. I think the prices are the best compaired to other tanning salons in town. They also have the best selection of lotions to help get that perfect tan.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Sun Resorts Tanning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review