Dependable Auto Glass

★★★☆☆
  • 291 Market St

    Oregon, WI 53575

    Map & Directions
  • 608-839-1883

About Dependable Auto Glass

Categories
Hours
Same Day Service/Delivery

Home & Garden

Home & Garden
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WORST EVER... cancelled on TWO appointments, last minute, despite week-long notice for EACH appointment. They didn't even tell me why. I was FURIOUS. You're really taking a gamble when you use this company... you will go out of your way and be very, very disappointed.

1
★☆☆☆☆

WORST EVER... cancelled on TWO appointments, last minute, despite week-long notice for EACH appointment. They didn't even tell me why. I was FURIOUS. You're really taking a gamble when you use this company... you will go out of your way and be very, very disappointed.

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Very unsatisfactory service.
If you have an alternative option other than this company please use that alternative. I contacted 'Dependable' for a replacement windshield the 1st day they were meant to come they told me the windshield did not arrive from their supplier, so I rescheduled. The next time they told me the delivery van was in an accident. If you like companies that promise much but deliver little, if you have time to waste and you like paying for very poor customer services these are the guys for you.

1
★☆☆☆☆

Very unsatisfactory service.
If you have an alternative option other than this company please use that alternative. I contacted 'Dependable' for a replacement windshield the 1st day they were meant to come they told me the windshield did not arrive from their supplier, so I rescheduled. The next time they told me the delivery van was in an accident. If you like companies that promise much but deliver little, if you have time to waste and you like paying for very poor customer services these are the guys for you.

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Mike is the Best !!!
They always give us Great Service. We have been using Dependable Auto Glass for about 12 years & they never let us down. We compare prices frequently and they are always the low price leader. The workmanship is superior, they are always on time and they take the time to address any special circumstances... We have had the need for emergency services and they always give us top priority. Customer service is critical for us, we strive for 5 star service and Dependable Auto Glass helps us achieve that for all our customers.
Mike Miyagawa
M&M Auto Body Inc.

5
★★★★★

Mike is the Best !!!
They always give us Great Service. We have been using Dependable Auto Glass for about 12 years & they never let us down. We compare prices frequently and they are always the low price leader. The workmanship is superior, they are always on time and they take the time to address any special circumstances... We have had the need for emergency services and they always give us top priority. Customer service is critical for us, we strive for 5 star service and Dependable Auto Glass helps us achieve that for all our customers.
Mike Miyagawa
M&M Auto Body Inc.

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I called all over for a new windshield and a new side window..... this was the cheapest place and I was able to get in right away the service was great. Thanks for the great service.

5
★★★★★

I called all over for a new windshield and a new side window..... this was the cheapest place and I was able to get in right away the service was great. Thanks for the great service.

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Up until now, we have been a customer of Dependable Auto Glass for quite some time. Last week we made an appointment with them to install a windshield on one of our customer??s vehicles. When the appointment day came, Dependable didn't. They explained that unavoidable delays and problems through-out their day made it so that they were unable to service us that day. We understand that things come up and sometimes things don't work out. So, we scheduled to have the same vehicle done the next day. Dependable said ok to service the next day. Well, the next day came and once again no Dependable Auto Glass! They gave us the same story about not being able to service us because of unavoidable delays. Being a wholesale customer, wouldn't you think that we would be on priority, especially with not being able to service us as promised the 1st day? Well, it didn't seem to matter to them, just a sorry, let's reschedule. So, we gave them yet a 3rd opportunity to get the job done for us. We called them and explained in FULL the urgency to get this job done. We set up a 3rd appointment with explicit details and exact times; which they made us wait 5 days for the 3rd appointment. The appointment was confirmed and fully understood by the secretary. Care to guess what happened? We had to call them to find out why they did not show up for the appointment time and we were told that they could not do the windshield replacement, and would have to reschedule 5 days later again. 3 strikes and you??re out! It seems to me that they should re-name their company to UNDEPANDABLE Auto Glass!
H.A.Freitag & Son, Inc. Montello, WI

1
★☆☆☆☆

Up until now, we have been a customer of Dependable Auto Glass for quite some time. Last week we made an appointment with them to install a windshield on one of our customer??s vehicles. When the appointment day came, Dependable didn't. They explained that unavoidable delays and problems through-out their day made it so that they were unable to service us that day. We understand that things come up and sometimes things don't work out. So, we scheduled to have the same vehicle done the next day. Dependable said ok to service the next day. Well, the next day came and once again no Dependable Auto Glass! They gave us the same story about not being able to service us because of unavoidable delays. Being a wholesale customer, wouldn't you think that we would be on priority, especially with not being able to service us as promised the 1st day? Well, it didn't seem to matter to them, just a sorry, let's reschedule. So, we gave them yet a 3rd opportunity to get the job done for us. We called them and explained in FULL the urgency to get this job done. We set up a 3rd appointment with explicit details and exact times; which they made us wait 5 days for the 3rd appointment. The appointment was confirmed and fully understood by the secretary. Care to guess what happened? We had to call them to find out why they did not show up for the appointment time and we were told that they could not do the windshield replacement, and would have to reschedule 5 days later again. 3 strikes and you??re out! It seems to me that they should re-name their company to UNDEPANDABLE Auto Glass!
H.A.Freitag & Son, Inc. Montello, WI

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