Firestone Complete Auto Care

★★☆☆☆
Whatever you drive, drive a Firestone
  • 501 Memorial Ave

    West Springfield, MA 01089

    Map & Directions
  • 413-259-8007

About Firestone Complete Auto Care

Hours
Mon-Fri 7am to 7pm, Sat 7am to 6pm, Sun 9am to 5pm

Automotive

Automotive
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Under no circumstances should you ever bring your car to this crappy location. I was charged $1000 for a btreak job in April, since that date, I have been back there 6 times for the "new brakes" they put in. Then he tried to say that it is my faul cuz I may be pushing the brakes too hard or how far I am driving everyday. I have never had a brake problem until I brought it here. All I needed was new pads and $1000 dollars later, i may need a new car...thanks firestone. If I could give them a half a star I would

1
★☆☆☆☆

Under no circumstances should you ever bring your car to this crappy location. I was charged $1000 for a btreak job in April, since that date, I have been back there 6 times for the "new brakes" they put in. Then he tried to say that it is my faul cuz I may be pushing the brakes too hard or how far I am driving everyday. I have never had a brake problem until I brought it here. All I needed was new pads and $1000 dollars later, i may need a new car...thanks firestone. If I could give them a half a star I would

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It is my experience that Firestone in W. Springfield's employees are both knowledgeable and extremely helpful. I bring my car there for all my service and have never been anything but thrilled. I would recommend them to anyone.

5
★★★★★

It is my experience that Firestone in W. Springfield's employees are both knowledgeable and extremely helpful. I bring my car there for all my service and have never been anything but thrilled. I would recommend them to anyone.

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Under no circumstance should you use this service center. These folks are hacks. When in for a routine tire rotation and they ended up breaking the axle pins that held the tire and then charged us for it. You've been warned.

1
★☆☆☆☆

Under no circumstance should you use this service center. These folks are hacks. When in for a routine tire rotation and they ended up breaking the axle pins that held the tire and then charged us for it. You've been warned.

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