O'Donnell Honda

★★★★★
  • 8620 Baltimore National Pike

    Ellicott City, MD 21043

    Map & Directions
  • 410-461-5000

About O'Donnell Honda

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Honda
  • Automotive Repair
Details
  • Honda
  • Honda
Hours
M-F 7am-9pm, Sa 7am-6pm, Su 12pm-5pm (Sales & Service hours may vary. Please contact dealer for details.)
Special Offer
Voted best car dealership in Howard County
Emails
  • sales@odonnellhonda.com
  • ccouncill@odonnellhonda.com
Keywords
  • Honda
Payment Options
  • Financing
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash
Brands
  • Honda

Home & Garden

Home & Garden
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O'Donnell Honda Staff

Management

    Our Vehicles
    Products & Services
      4.5 10
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      .

      I just purchased my car at O'Donnell Honda and I will be going back. My experience there was great and I enjoyed the experience. It was a no-haggle buying experience. I will recommend to all my friends and family to come here if they are

      3
      ★★★★★

      I just purchased my car at O'Donnell Honda and I will be going back. My experience there was great and I enjoyed the experience. It was a no-haggle buying experience. I will recommend to all my friends and family to come here if they are

      .

      I have leased two vehicles from this dealership. I recently returned to trade in my lease for a new one. I had expected to be treated like a loyal repeat customer; instead, I was treated to 5 (yes, 5!) salespersons who simply stared at me

      3
      ★★★★★

      I have leased two vehicles from this dealership. I recently returned to trade in my lease for a new one. I had expected to be treated like a loyal repeat customer; instead, I was treated to 5 (yes, 5!) salespersons who simply stared at me

      .

      This was a no hassle, straight up great buying experience. The price of the car was the same as quoted online by the salesperson - Terry. Would recommend to anyone looking for a Honda.

      3
      ★★★★★

      This was a no hassle, straight up great buying experience. The price of the car was the same as quoted online by the salesperson - Terry. Would recommend to anyone looking for a Honda.

      .

      I took my mother to O'Donnell to help her purchase a new Accord. The salesperson, Mike, was very helpful in showing her the options and colors for her new car. He offered us a great price and we bought the car. This was the best

      3
      ★★★★★

      I took my mother to O'Donnell to help her purchase a new Accord. The salesperson, Mike, was very helpful in showing her the options and colors for her new car. He offered us a great price and we bought the car. This was the best

      .

      Thank you Odonnell Honda! We were looking for a new 2012 Civic and found the one I was looking for at ODonnell. We received a quote in the internet and was able to go in and purchase the car at that price. The dealer in Clarksville

      3
      ★★★★★

      Thank you Odonnell Honda! We were looking for a new 2012 Civic and found the one I was looking for at ODonnell. We received a quote in the internet and was able to go in and purchase the car at that price. The dealer in Clarksville

      .

      This was the best car purchasing experience I've ever had. I received a price quote online and, when I came in, the price was the same as quoted. Sounds simle, but this was not my experience with other dealers who had cheap accessories installed on cars at inflated prices. I would absolutely recommend this dealer.

      5
      ★★★★★

      This was the best car purchasing experience I've ever had. I received a price quote online and, when I came in, the price was the same as quoted. Sounds simle, but this was not my experience with other dealers who had cheap accessories installed on cars at inflated prices. I would absolutely recommend this dealer.

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      .

      The staff was very friendly and accommodating. They told me that service would take 1.5 to 2 hours, so I decided to wait. They have a free shuttle that would have taken me home, but I gave the dealership 4 stars because the shuttle would not have been a viable option (there was only one shuttle, and it didn't show up until I had been waiting 45 minutes). The waiting area was great, but pretty crowded. They had free newspapers, munchkin donuts, and a machine that served free Starbucks coffee when you push a button.
      They actually seemed interested in saving me time and money. They gave me some advice of things that I could do on my own instead of paying them to do it, and even showed me how.

      4
      ★★★★☆

      The staff was very friendly and accommodating. They told me that service would take 1.5 to 2 hours, so I decided to wait. They have a free shuttle that would have taken me home, but I gave the dealership 4 stars because the shuttle would not have been a viable option (there was only one shuttle, and it didn't show up until I had been waiting 45 minutes). The waiting area was great, but pretty crowded. They had free newspapers, munchkin donuts, and a machine that served free Starbucks coffee when you push a button.
      They actually seemed interested in saving me time and money. They gave me some advice of things that I could do on my own instead of paying them to do it, and even showed me how.

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      .

      They outright lied to me on prices and my trade-in. They will treat you nicely at the beginning, and then they'll make you feel like an animal at the end. Stay away.

      0
      ★☆☆☆☆

      They outright lied to me on prices and my trade-in. They will treat you nicely at the beginning, and then they'll make you feel like an animal at the end. Stay away.

      Pros: sell Hondas

      Cons: rude, lies

      .

      Just a few days ago I visited the O'Donnell Honda dealership in Ellicott City MD to find that they have a computer system that will show you colors, models, pricing, etc.. I had never seen this before. I was working with a gentleman by the name of Mike Scandora who is the program coordinator and he too was quite knowledgeable. I was referred to him by a colleague that purchased a car from him two years ago. Now I can see why they bought a car from him and O'Donnell Honda. I am about to pick up my new car there the day after tomorrow. Apparently if you are a member of some discount clubs, you are eligible for large discounts on cars and items. I used my membership card and could see the difference. As far as I know, Mike Scandora is the person there to see for this. I would sincerely recommend him anyway. He has a personal website on his card of bestdealhonda.com if that helps. Tell him Robert sent you. It will have him puzzled. He is a nice guy. :)

      4
      ★★★★☆

      Just a few days ago I visited the O'Donnell Honda dealership in Ellicott City MD to find that they have a computer system that will show you colors, models, pricing, etc.. I had never seen this before. I was working with a gentleman by the name of Mike Scandora who is the program coordinator and he too was quite knowledgeable. I was referred to him by a colleague that purchased a car from him two years ago. Now I can see why they bought a car from him and O'Donnell Honda. I am about to pick up my new car there the day after tomorrow. Apparently if you are a member of some discount clubs, you are eligible for large discounts on cars and items. I used my membership card and could see the difference. As far as I know, Mike Scandora is the person there to see for this. I would sincerely recommend him anyway. He has a personal website on his card of bestdealhonda.com if that helps. Tell him Robert sent you. It will have him puzzled. He is a nice guy. :)

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      .

      By far one for the worst Honda dealers in Maryland in regards to customer sevice. Not only do they lose your spare keys and fail you inform you that it is missing(I didn't find out until 3 weeks later!!), but replacing them is a hassle since the service crew tends to leave an hour or so before actual closing time, forcing you to make an additional trip to the dealer to make keys for which they foohlishly lost in the first place. Also the sales staff was great when trying to sell you the car, but beware when you fill out the survey after purchase. Any small criticism made will result and some very angry phone messages by the staff. While my beautiful Honda vehicle drives with great detxterity, it is unfortunate that the same can not be said for the competency of the staff at O'Donnell Honda.

      0
      ★☆☆☆☆

      By far one for the worst Honda dealers in Maryland in regards to customer sevice. Not only do they lose your spare keys and fail you inform you that it is missing(I didn't find out until 3 weeks later!!), but replacing them is a hassle since the service crew tends to leave an hour or so before actual closing time, forcing you to make an additional trip to the dealer to make keys for which they foohlishly lost in the first place. Also the sales staff was great when trying to sell you the car, but beware when you fill out the survey after purchase. Any small criticism made will result and some very angry phone messages by the staff. While my beautiful Honda vehicle drives with great detxterity, it is unfortunate that the same can not be said for the competency of the staff at O'Donnell Honda.

      Pros: Honda Car

      Cons: the dealership

      Message from O'Donnell Honda

      As one of the top Honda dealerships in the nation, we strive to provide our customers with high-quality service but most importantly, we want to be a business that you can trust.  Please contact us today to learn about the services available or if you have any questions.

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