Septimio Construction

★★☆☆☆

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Home Construction & Remodeling

Home Construction & Remodeling
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Spec home, builder-grade quality on most details, including leaving out obvious items (garage door lock, toilet paper holders, towel racks, bathroom ventilation even thought a switch was installed). We reported we noticed problems with the Genie garage door opener. We believed it was installed incorrectly. Augusto said if it was not broken, it was not something he would do. Three weeks passed and it finally broke. We reported it again. A third-party garage door company reviewed the work, said the warranty would cover it and that the door was indeed installed incorrectly (tension on one side tighter than the other). We called Augusto twice, both times he stated he would look for his receipts. He has not followed up, and I feel his negligence has put my family's security at risk. I will fix it myself and pursue reimbursement through small claims court.

2
★★☆☆☆

Spec home, builder-grade quality on most details, including leaving out obvious items (garage door lock, toilet paper holders, towel racks, bathroom ventilation even thought a switch was installed). We reported we noticed problems with the Genie garage door opener. We believed it was installed incorrectly. Augusto said if it was not broken, it was not something he would do. Three weeks passed and it finally broke. We reported it again. A third-party garage door company reviewed the work, said the warranty would cover it and that the door was indeed installed incorrectly (tension on one side tighter than the other). We called Augusto twice, both times he stated he would look for his receipts. He has not followed up, and I feel his negligence has put my family's security at risk. I will fix it myself and pursue reimbursement through small claims court.

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