Ned Steven Gutter Cleaning

★★★☆☆

About Ned Steven Gutter Cleaning

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  • Roofing & Siding
  • Roofing Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 4
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I have used Ned Stevens since 2003. I have just contracted for gutter cleaning for the Fall and have decided to look elsewhere after this final cleaning from this company. Here's why: Ned Stevens used to schedule a ballpark day to come out and you used to pay AFTER the cleaning. Now they want your credit card number as soon as you call them and they tell you you need new gutters. I know I have one gutter that needs a nail but I do not believe they all need replacing. Come on! Do you have pictures proving their unworthyness? I don't like paying before service and don't like being in limbo about when the service will be. I asked the person on the phone if he could at least say I wouldn't be waiting until January. He said, "it could be tomorrow." I kept repeating my question and he kept repeating the same answer. Not really answering my question at all. So after feeling shaken down I am now looking elsewhere. Maybe someone local. This company is out of NJ anyway. The service has been fine, when its received, though they want you to keep the outside water on for whenever they show up. (another pet peeve)

2
★★☆☆☆

I have used Ned Stevens since 2003. I have just contracted for gutter cleaning for the Fall and have decided to look elsewhere after this final cleaning from this company. Here's why: Ned Stevens used to schedule a ballpark day to come out and you used to pay AFTER the cleaning. Now they want your credit card number as soon as you call them and they tell you you need new gutters. I know I have one gutter that needs a nail but I do not believe they all need replacing. Come on! Do you have pictures proving their unworthyness? I don't like paying before service and don't like being in limbo about when the service will be. I asked the person on the phone if he could at least say I wouldn't be waiting until January. He said, "it could be tomorrow." I kept repeating my question and he kept repeating the same answer. Not really answering my question at all. So after feeling shaken down I am now looking elsewhere. Maybe someone local. This company is out of NJ anyway. The service has been fine, when its received, though they want you to keep the outside water on for whenever they show up. (another pet peeve)

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What a disappointment to say the least! The company told us we didn??t have to be home for the service but it was a good thing that we were because the company sent out to illegal aliens that did not speak a word of English proceeded to just put up a ladder and push water down the down spouts and then start to leave. My wife caught them as they were trying to escape and asked them if they cleaned the gutter as well, ??no comprende??, funny how when someone gets busted not doing what they were paid to do they suddenly they don??t understand!!! I also paid to have my neighbors, I am on an end townhouse so it wasn't really hard to figure out which one was my neighbor, gutters cleaned, and the nails pounded back in, to the tune of $130.00 and if my wife would not have caught them leaving this would not have been done as well. I am not going to learn Spanish, when anyone who comes to my country should know the language and that is American! If you are going to hire workers they should at least be able to talk with customers! Now one last word about the price and at @ $110.00 to clean the gutters and downspouts and sweep the roof (which by the way was also not done), I think this is a RIP OFF of major proportions!!!! I will rent a ladder next year and do this myself I know I would get a better job and a complete job as well!

1
★☆☆☆☆

What a disappointment to say the least! The company told us we didn??t have to be home for the service but it was a good thing that we were because the company sent out to illegal aliens that did not speak a word of English proceeded to just put up a ladder and push water down the down spouts and then start to leave. My wife caught them as they were trying to escape and asked them if they cleaned the gutter as well, ??no comprende??, funny how when someone gets busted not doing what they were paid to do they suddenly they don??t understand!!! I also paid to have my neighbors, I am on an end townhouse so it wasn't really hard to figure out which one was my neighbor, gutters cleaned, and the nails pounded back in, to the tune of $130.00 and if my wife would not have caught them leaving this would not have been done as well. I am not going to learn Spanish, when anyone who comes to my country should know the language and that is American! If you are going to hire workers they should at least be able to talk with customers! Now one last word about the price and at @ $110.00 to clean the gutters and downspouts and sweep the roof (which by the way was also not done), I think this is a RIP OFF of major proportions!!!! I will rent a ladder next year and do this myself I know I would get a better job and a complete job as well!

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Thanks so much for your review. We are here to do a great job every time! We are here to help everyone 7 days a week, 363 days a year. Call us at 800.542.0267 or visit us on the web at www.nedstevens.com Have a great day!

5
★★★★★

Thanks so much for your review. We are here to do a great job every time! We are here to help everyone 7 days a week, 363 days a year. Call us at 800.542.0267 or visit us on the web at www.nedstevens.com Have a great day!

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We have used Ned Stevens to clean our gutters for several years now. The Maryland branch of this company is located in Upper Marlboro but they came to our house in Waldorf without a problem. The employees who cleaned our gutters were quick and did a good job. I would recommend this company to anyone in my area who is looking for someone to perform this job on their house.

4
★★★★☆

We have used Ned Stevens to clean our gutters for several years now. The Maryland branch of this company is located in Upper Marlboro but they came to our house in Waldorf without a problem. The employees who cleaned our gutters were quick and did a good job. I would recommend this company to anyone in my area who is looking for someone to perform this job on their house.

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