Screens At the Continent

★★★★★
  • 6360 Busch Blvd

    Columbus, OH 43229

    Map & Directions
  • 614-318-0551

About Screens At the Continent

Hours
Daily 12pm-9pm
5 8
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Unbelievably rude staff! If u complain about something, they totally dont care making rude very unprofessional comments. If ur 5 minutes late they wont sell you a ticket unless someone else is already in there as they dont want to pay 4 heating the room apparently.Employees was so rude it ruined the first 1/4th of the movie for me as I could not get their rudeness out of my mind. They seem to have no costumer service skills. This is possibly the worst thing about this theater.

Its often freezing in here I mean colder than any theater Ive ever been in. Always have to wear a coat & then still cold. So r the people I go w/so I know it is not just me. I guess 2 save $ Problems with pitch black theater.

Not only do they not show previews they turn the movie off the 2nd the credits start. Sometimes they instantly shut off all and I mean ALL the lights even the floor lights- before you can grab ur coat (if you love the cold & not wearing it), they shut off all lights including any aisle lights/side lights. Its a definite safety hazard & u keep hitting things trying to walk in the pitch black. The person w/me tripped & got hurt-was in pain all the way home. They also often shut off all lights in the hall even when you are in them so one can barely see to get out of the entire theater They want you out of there the second the movie ends. Lights are always on which is very distracting but off totally the second the movie ends.

Often the movies are out of focus or keep shutting down or you get the half screens w/the bottom at the top. Sound has been garbled.Once a movie, I went to shut down at least 5 times. Noone ever offered us any refund-they hold onto every $ no matter how bad your experience.

Very filthy bathrooms often full of urine and toilet paper on the floor and feces smeared around at times as others have shared. Once someone I went with to movie did have their car broken into as this is apparently a high crime area.. Other friends will not go as they heard of similar break ins into cars Popcorn I got was awful, nearly every single piece had a hard seed in it so I had to spit it out. Very stale -possibly the worst popcorn I ever had but maybe it depends on the day. I try to avoid it as I don't want to hurt my teeth due to the hard kernels in the whole bag Someone I was with several times got stale snacks.

If you ask a question or irritate them off by any little thing you unknowingly do to tick off the women w/a sour face, she ignores you & waits on everyone behind you making you late for the movie even though you got there in plenty of time.They only show movies when it pleases them even though you drove all the way there. When their very unprofessional behavior started losing them customers they apparently now take the few people they get..if they want to.

I once wrote elsewhere people should support this theater as it seemed family run and had no business I did not want to be left with just one cheap theater but now I am wondering why I care so much about a family who has never valued me or many of their customers to offer even moderate customer service & civility. I go to movies to relax not to get upset.

They're losing the clientele they have due to how they run this place which could be so great as it has big theaters & the right price, but it can't make up for fifth & more importantly atrocious customer service/treatment. Either they dont understand the standards of the average American or they are so understaffed they cant keep the place up or they just dont care.

1
★☆☆☆☆

Unbelievably rude staff! If u complain about something, they totally dont care making rude very unprofessional comments. If ur 5 minutes late they wont sell you a ticket unless someone else is already in there as they dont want to pay 4 heating the room apparently.Employees was so rude it ruined the first 1/4th of the movie for me as I could not get their rudeness out of my mind. They seem to have no costumer service skills. This is possibly the worst thing about this theater.

Its often freezing in here I mean colder than any theater Ive ever been in. Always have to wear a coat & then still cold. So r the people I go w/so I know it is not just me. I guess 2 save $ Problems with pitch black theater.

Not only do they not show previews they turn the movie off the 2nd the credits start. Sometimes they instantly shut off all and I mean ALL the lights even the floor lights- before you can grab ur coat (if you love the cold & not wearing it), they shut off all lights including any aisle lights/side lights. Its a definite safety hazard & u keep hitting things trying to walk in the pitch black. The person w/me tripped & got hurt-was in pain all the way home. They also often shut off all lights in the hall even when you are in them so one can barely see to get out of the entire theater They want you out of there the second the movie ends. Lights are always on which is very distracting but off totally the second the movie ends.

Often the movies are out of focus or keep shutting down or you get the half screens w/the bottom at the top. Sound has been garbled.Once a movie, I went to shut down at least 5 times. Noone ever offered us any refund-they hold onto every $ no matter how bad your experience.

Very filthy bathrooms often full of urine and toilet paper on the floor and feces smeared around at times as others have shared. Once someone I went with to movie did have their car broken into as this is apparently a high crime area.. Other friends will not go as they heard of similar break ins into cars Popcorn I got was awful, nearly every single piece had a hard seed in it so I had to spit it out. Very stale -possibly the worst popcorn I ever had but maybe it depends on the day. I try to avoid it as I don't want to hurt my teeth due to the hard kernels in the whole bag Someone I was with several times got stale snacks.

If you ask a question or irritate them off by any little thing you unknowingly do to tick off the women w/a sour face, she ignores you & waits on everyone behind you making you late for the movie even though you got there in plenty of time.They only show movies when it pleases them even though you drove all the way there. When their very unprofessional behavior started losing them customers they apparently now take the few people they get..if they want to.

I once wrote elsewhere people should support this theater as it seemed family run and had no business I did not want to be left with just one cheap theater but now I am wondering why I care so much about a family who has never valued me or many of their customers to offer even moderate customer service & civility. I go to movies to relax not to get upset.

They're losing the clientele they have due to how they run this place which could be so great as it has big theaters & the right price, but it can't make up for fifth & more importantly atrocious customer service/treatment. Either they dont understand the standards of the average American or they are so understaffed they cant keep the place up or they just dont care.

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Ratings_icons Ratings_icons

.

Unbelievably rude staff!
If u complain about something, they totally dont care making rude very unprofessional comments. If ur 5 minutes late they wont sell you a ticket unless someone else is already in there as they dont want to pay 4

3
★★★★★

Unbelievably rude staff!
If u complain about something, they totally dont care making rude very unprofessional comments. If ur 5 minutes late they wont sell you a ticket unless someone else is already in there as they dont want to pay 4

.

I live in the Continent. Unfortunately, my experience\r
at The Screens movie theater was NOT good. In two\r
words...IT'S FILTHY !!! There's food and trash on\r
the floor and the staff is not friendly. If the health\r
department ever

3
★★★★★

I live in the Continent. Unfortunately, my experience\r
at The Screens movie theater was NOT good. In two\r
words...IT'S FILTHY !!! There's food and trash on\r
the floor and the staff is not friendly. If the health\r
department ever

.

hate this place due to the employees repeated problems with staff forced us back to cinemark on bethel even though I find this theatre more comfortable and has bigger theatres.

Also had problems at their sister theater on brice road (same

3
★★★★★

hate this place due to the employees repeated problems with staff forced us back to cinemark on bethel even though I find this theatre more comfortable and has bigger theatres.

Also had problems at their sister theater on brice road (same

.

I decided to visit The Screens for the first time with my daughter and two of her friends. My first complaint is if you are paying by credit card you HAVE to spend at least $10.00, so I had to buy something extra just for them to take my

3
★★★★★

I decided to visit The Screens for the first time with my daughter and two of her friends. My first complaint is if you are paying by credit card you HAVE to spend at least $10.00, so I had to buy something extra just for them to take my

.

I was refused a refund for my bad experience, which included bad food and poor sound and picture quality.

3
★★★★★

I was refused a refund for my bad experience, which included bad food and poor sound and picture quality.

Pros: Price

Cons: Horrible customer service, poor picture quality

.

The Screens is a great movie theater to attend. Not only are their prices in check but the movies are in high quality. I can't wait to go to the screens again!

3
★★★★★

The Screens is a great movie theater to attend. Not only are their prices in check but the movies are in high quality. I can't wait to go to the screens again!

.

The theater is located in a cute area surrounded by other shops and a restaurant/bar. They have decent priced tickets, but $1 Wednesdays are their best night. Tickets, popcorn, soda, and candy are all one dollar each. Instead of paying just $8 to see the movie you pay $4 and get the movie with all the goodies!!!

4
★★★★☆

The theater is located in a cute area surrounded by other shops and a restaurant/bar. They have decent priced tickets, but $1 Wednesdays are their best night. Tickets, popcorn, soda, and candy are all one dollar each. Instead of paying just $8 to see the movie you pay $4 and get the movie with all the goodies!!!

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