Hall Chrysler Dodge Jeep Ram

I don't like writing reviews like this but if I can not talk to Mr. Colbert than I have no choice. I had a very bad experience with the parts department yesterday March 29th 2011. I have been buying parts from Hall for many a year and have never been shown such disrespect. I required a certain part for a customer and was quoted 450.00 for the part. I knew that there had to be some sort of mistake so I questioned the parts man about it. He said that it was the price that Chrysler had set on it and that there was nothing he could do about it. I knew that he had eather looked up the wrong part or someone was trying to make a mercedes payment. I took the time to go there and point out the part that I needed and he yet insisted that 450.00 was the price. I bought the part at Advantage for 33.19 plus tax. I went on chrisler official parts sight and located the part that I needed and the price for the oem part was 90.00 list and 66.25 my cost. Now please tell me where the remaining 383.75 came from. As I said the parts man tried to make me out a fool but after working on autos for the last 42 years I'm not a fool.
Now lets see if Mr. Cris Colbert is willing to talk to me. People, beware:

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I have a 2002 Town and Country . Started having problems with the van 1week ago. They have replaced 3 different parts and non of that was the actual problem. Alley is a very nice rep for Chrysler . They have great customer service , but unhappy with the problem not being fixed . I will be taking car back to them not because I don't have a choice but because they care enough to find the problem without having alot of attitude.

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Bought my Jeep and brought it here for regular maintenance. The sales people were a little too persuasive but in my case I really didn't need a lot of persuading t buy a Jeep. Their maintenance department has always provided me with good customer service and they were very good at giving courtesy calls when the service is complete and my Jeep is ready for pick up.

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We have purchased two cars from the Jeep Hall and have been very happy with their services. Our sales person, Tharrington Battle was top class, not pushy, and very accommodating. We went in there with our research, and knew exactly what we wanted, and he made the process run smoothly. After buying our first Jeep through him, a year later, we went right back to him and Hall without hesitation. Their auto services are also very good, we have never had a problem getting our cars into them when they needed service.

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