Sandi's Elegant Catering

★★★★☆

About Sandi's Elegant Catering

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Food

Food
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We at Sandi's Elegant Catering feel it necessary to reply to the negative review located below. When we received the calls from Brenda, we were not aware of how the relay system with a deaf person worked. We are inundated with telemarketer sales calls daily and due to the time delay before the relay person speaks, assumed that these calls were some of the same. Under no circumstances were we attempting to appear rude or unprofessional to any potential client. We have now "done our homework", so to speak, as to how to deal with telephone calls from deaf citizens. This problem will not be repeated. We regret our lack of knowledge in this area, and we sincerely apologize to Brenda for her experience with our company. We look forward to rectifying this situation and providing our friends in the deaf community the best service possible.

5
★★★★★

We at Sandi's Elegant Catering feel it necessary to reply to the negative review located below. When we received the calls from Brenda, we were not aware of how the relay system with a deaf person worked. We are inundated with telemarketer sales calls daily and due to the time delay before the relay person speaks, assumed that these calls were some of the same. Under no circumstances were we attempting to appear rude or unprofessional to any potential client. We have now "done our homework", so to speak, as to how to deal with telephone calls from deaf citizens. This problem will not be repeated. We regret our lack of knowledge in this area, and we sincerely apologize to Brenda for her experience with our company. We look forward to rectifying this situation and providing our friends in the deaf community the best service possible.

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I am Deaf. I tried three times to call Sandi to ask for information about catering for a church activity. Three times she hung up and didn't give me a chance to explain how relay works. I need a hearing person between me on the phone to have a conversation and its so very rude and upsetting when businesses hung up without giving a deaf person a chance. This is why I gave Sandi three tries. I give her a zero for professionalism. I haven't a clue about her food as was given a chance to get that far but I heard good things. Unfortunately, since she wont talk to me on the phone, I can' give her my business. Hopefully she learned a lesson.

1
★☆☆☆☆

I am Deaf. I tried three times to call Sandi to ask for information about catering for a church activity. Three times she hung up and didn't give me a chance to explain how relay works. I need a hearing person between me on the phone to have a conversation and its so very rude and upsetting when businesses hung up without giving a deaf person a chance. This is why I gave Sandi three tries. I give her a zero for professionalism. I haven't a clue about her food as was given a chance to get that far but I heard good things. Unfortunately, since she wont talk to me on the phone, I can' give her my business. Hopefully she learned a lesson.

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The owner of this catering business lives down the street from me. She used to do it out of her house, but has grown so much she had to get her own shop. We have been in there and she has shown us around. I was impressed at how neat and CLEAN the kitchen was. We have had her food and it is yummy. She is very nice and profesional. If you need catering for any occasion give her a call.

5
★★★★★

The owner of this catering business lives down the street from me. She used to do it out of her house, but has grown so much she had to get her own shop. We have been in there and she has shown us around. I was impressed at how neat and CLEAN the kitchen was. We have had her food and it is yummy. She is very nice and profesional. If you need catering for any occasion give her a call.

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