DCH Paramus Honda

★★★☆☆
  • 120 W State RT 4

    Paramus, NJ 07652

    Map & Directions
  • 201-351-2669

Automotive

Automotive
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Honda of Tenafly

28 County Rd Tenafly, NJ

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Hyundai Of Paramus

234 E State Rt 4 Paramus, NJ

3.1818 11
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Our experience with DCH Paramus Honda was excellent. We went in knowing what we wanted & that's exactly what we got !! Hamad was an excellent, friendly & accommodating salesman!! The staff did everything they could to get us the car we wanted at the price we needed!! We would highly recommend DCH & Hamad !!!

5
★★★★★

Our experience with DCH Paramus Honda was excellent. We went in knowing what we wanted & that's exactly what we got !! Hamad was an excellent, friendly & accommodating salesman!! The staff did everything they could to get us the car we wanted at the price we needed!! We would highly recommend DCH & Hamad !!!

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Our experience with DCH Paramus Honda was excellent. We went in knowing what we wanted & that's exactly what we got !! Hamad was an excellent, friendly & accommodating salesman!! The staff did everything they could to get us the car we

1
★★★☆☆

Our experience with DCH Paramus Honda was excellent. We went in knowing what we wanted & that's exactly what we got !! Hamad was an excellent, friendly & accommodating salesman!! The staff did everything they could to get us the car we

.

Great dealership, great salesperson. Shadi helped me find the best lease that fits my budget and vehicle that suits my family needs. Thanks so much!

1
★★★☆☆

Great dealership, great salesperson. Shadi helped me find the best lease that fits my budget and vehicle that suits my family needs. Thanks so much!

.

The Best Honda Dealer in New Jersey, they gave us the best price from 6 other dealers tha we went and Hamad and Jose were very helpfull. I recommend this dealer to everyone who want to buy a Honda.

2
★★★★★

The Best Honda Dealer in New Jersey, they gave us the best price from 6 other dealers tha we went and Hamad and Jose were very helpfull. I recommend this dealer to everyone who want to buy a Honda.

.

Beware of the used car sales and finance people. Have a price in your mind. They will try to sell you car at a huge finance percentage of which they have a share. Once the car is sold, they will not even bother to talk to you. Just do not believe the positive reviews. They seem to be faked.

1
★☆☆☆☆

Beware of the used car sales and finance people. Have a price in your mind. They will try to sell you car at a huge finance percentage of which they have a share. Once the car is sold, they will not even bother to talk to you. Just do not believe the positive reviews. They seem to be faked.

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Business Response:

We apologize for your negative experience. I would like to extend an invitation to resolve your issue directly. Please give me a call so we can discuss any of your concerns. Brian Lam, General Manager, 201-368-0180
.

I took my car for service and my cell phone got stolen out my car. When my fiancee dropped my car off it was on in side pocket of my door. When i went to pick up my car the phone was gone. I called and spoke to an adviser and was informed that he can gurantee me that my phone was not taken. My phone did not just walk away.

2
★★☆☆☆

I took my car for service and my cell phone got stolen out my car. When my fiancee dropped my car off it was on in side pocket of my door. When i went to pick up my car the phone was gone. I called and spoke to an adviser and was informed that he can gurantee me that my phone was not taken. My phone did not just walk away.

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.

I've read a scathingly negative review about this dealership, and I hate to come on sounding like flowers and butterflies, but based on past experiences I've had with buying cars over the years in many places, this was a pleasant overall experience when we leased the Honda Odyssey here last year..

Honda's are rolling off the lot. The brand is gold, and when sales are pouring in, there's little need to be such sharks. Of course you can always come across that A-hole sales person that might make the experience unpleasant, but I have to say we had a nice young man that kept the pressure low. They do have to move you along, so I expect there to be some nudging. But secondly, I think leasing, and leasing a minivan is no big whoop, and it was a quiet mid week evening in the early Spring - there was a decidedly laid back attitude in the whole place. A really nice salesman had given me the tour of the vehicle a week or so earlier out in the lot, and he was the reason I was back with my wife to work out the brass tacks. This man was not on duty and though I had wanted to give him the sale, I made sure the manager type that was upfront knew he was a factor in our decision to return.

The man we had was named David, and he was also very pleasant without being condescending or pushy. He had the chops for the shark infected waters that is car sales though, and he showed it when he stepped up his game when it seemed we wanted to wait and go look over Toyota's minivan offering, the Sienna.

One of the biggest keys to how well you get treated at many a car dealership is how high your rating is when they run your credit. The average consumer can forget any of the TV or paper ads that lure you with $199 monthly rates and zero percent down payments and rates. Very few qualify to that high a standard. Just like the way Multi Level Marketing companies like Amway tiptoe past the "pyramid" scheme condemnation, many of the car ads reek of bait and switch tactics, but run those unreadable disclaimers that technically warn you the advertised prices are not guaranteed unless you past a litany of qualifications.

Our credit rating came back as good, but less than stellar, certainly not good enough to lease for the advertised $259 a month, unless we upped the downpayment by thousands! We end up in the mid 400s, and to his credit, David did not morph into a jerk when he saw we were less than golden. In leasing you are just giving them that downpayment amount to reduce the monthy - I think it's called the "Cap(ital) Cost Reduction fee. Any monthy amount can look great if you pile money upfront into that and the security deposit.

Still, that's the state of the car business. They have the model car we want, and though, yes, we have money they want, there are so many more of us that want the popular models. And I dare you to watch traffic on a busy street and NOT spot a Honda Odyssey at least once in every ten cars passing. Often its three or more out of ten that I see on area roads and parking lots. For multiple child families, there is no more useful vehicle than a minivan, and the Sienna and Odyssey leave the others far behind. The Chrysler Caravan has tried to regain it's past glory as the founding brand of minivans, but its an uphill climb.

Okay back to this Honda location. I have kept my vehicle here for the oil changes to help document the maintenance I'm responsible for on my end in the lease. Its 10 -15more than the quickie lube places, but you gamble on the personnel and business ethics at those other places. Here, like hopefully at most dealerships, they know their future sales and brand loyalty depend upon you staying satisfied, and they certainly know the fine points of the models. They recently spotted and replaced my battery because of a dead cell. It was under warranty in the lease, and they honored it as they should of. These days, it is notable when folks do their jobs as they should. That's how bad its become in the service industry overall, unfortunately.

I would be leery of the redesigned 2011 Odyssey though, because they tout a lower "roof line", which may make it look sexier to attract the minivan naysayers, but that head room we have is helpful to families making functional use of it with children. In bad weather when getting out of the car would mean a soaking, I've been able to lower the shelf between the front seats and go all the way back to the third row (with the second row mini-sized middle seat removed) to get something important out of the back trunk well - namely the potty seat for our toddler to make use of when on the road not near a pit stop. I'm not a thin man by any means - I'm sure the pre-2001 models were the widest vehicles on the market, with the possible exception of the mega SUVs. Too bad Honda capitulated to the downsizing that has so many dealers passing off buggys as vans and SUVs.

But as for the dealership, I recommend them.

4
★★★★☆

I've read a scathingly negative review about this dealership, and I hate to come on sounding like flowers and butterflies, but based on past experiences I've had with buying cars over the years in many places, this was a pleasant overall experience when we leased the Honda Odyssey here last year..

Honda's are rolling off the lot. The brand is gold, and when sales are pouring in, there's little need to be such sharks. Of course you can always come across that A-hole sales person that might make the experience unpleasant, but I have to say we had a nice young man that kept the pressure low. They do have to move you along, so I expect there to be some nudging. But secondly, I think leasing, and leasing a minivan is no big whoop, and it was a quiet mid week evening in the early Spring - there was a decidedly laid back attitude in the whole place. A really nice salesman had given me the tour of the vehicle a week or so earlier out in the lot, and he was the reason I was back with my wife to work out the brass tacks. This man was not on duty and though I had wanted to give him the sale, I made sure the manager type that was upfront knew he was a factor in our decision to return.

The man we had was named David, and he was also very pleasant without being condescending or pushy. He had the chops for the shark infected waters that is car sales though, and he showed it when he stepped up his game when it seemed we wanted to wait and go look over Toyota's minivan offering, the Sienna.

One of the biggest keys to how well you get treated at many a car dealership is how high your rating is when they run your credit. The average consumer can forget any of the TV or paper ads that lure you with $199 monthly rates and zero percent down payments and rates. Very few qualify to that high a standard. Just like the way Multi Level Marketing companies like Amway tiptoe past the "pyramid" scheme condemnation, many of the car ads reek of bait and switch tactics, but run those unreadable disclaimers that technically warn you the advertised prices are not guaranteed unless you past a litany of qualifications.

Our credit rating came back as good, but less than stellar, certainly not good enough to lease for the advertised $259 a month, unless we upped the downpayment by thousands! We end up in the mid 400s, and to his credit, David did not morph into a jerk when he saw we were less than golden. In leasing you are just giving them that downpayment amount to reduce the monthy - I think it's called the "Cap(ital) Cost Reduction fee. Any monthy amount can look great if you pile money upfront into that and the security deposit.

Still, that's the state of the car business. They have the model car we want, and though, yes, we have money they want, there are so many more of us that want the popular models. And I dare you to watch traffic on a busy street and NOT spot a Honda Odyssey at least once in every ten cars passing. Often its three or more out of ten that I see on area roads and parking lots. For multiple child families, there is no more useful vehicle than a minivan, and the Sienna and Odyssey leave the others far behind. The Chrysler Caravan has tried to regain it's past glory as the founding brand of minivans, but its an uphill climb.

Okay back to this Honda location. I have kept my vehicle here for the oil changes to help document the maintenance I'm responsible for on my end in the lease. Its 10 -15more than the quickie lube places, but you gamble on the personnel and business ethics at those other places. Here, like hopefully at most dealerships, they know their future sales and brand loyalty depend upon you staying satisfied, and they certainly know the fine points of the models. They recently spotted and replaced my battery because of a dead cell. It was under warranty in the lease, and they honored it as they should of. These days, it is notable when folks do their jobs as they should. That's how bad its become in the service industry overall, unfortunately.

I would be leery of the redesigned 2011 Odyssey though, because they tout a lower "roof line", which may make it look sexier to attract the minivan naysayers, but that head room we have is helpful to families making functional use of it with children. In bad weather when getting out of the car would mean a soaking, I've been able to lower the shelf between the front seats and go all the way back to the third row (with the second row mini-sized middle seat removed) to get something important out of the back trunk well - namely the potty seat for our toddler to make use of when on the road not near a pit stop. I'm not a thin man by any means - I'm sure the pre-2001 models were the widest vehicles on the market, with the possible exception of the mega SUVs. Too bad Honda capitulated to the downsizing that has so many dealers passing off buggys as vans and SUVs.

But as for the dealership, I recommend them.

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CAUTION: THOSE LOOKING TO CHECK OUT DCH, READ THIS REVIEW FIRST-

This has been the ABSOLUTE WORST buying experience for me. Long story short, I went in to speak to someone about leasing a Civic, a guy named CJ tries to give me the run-around and pull a fast one on me, all the while raising his voice.

Fuming, of course I'm going to write a review to warn others. And of course, Mike (who calls himself a general manager) doesn't want the word to get out and gets me to come back in to make a deal. I give Mike the benefit of the doubt, and after having taken the contract home (not yet signed), I notice that he's trying to get me to pay the document and registration fees TWICE.

Because I want to sign and drive without paying a down payment, he's ADDING the document and registration fees into the SELLING PRICE of the car. BUT on top of that he expects me to pay the $484 of fees again over the term of 36 months. When I called him out on it, he sat there yelling into the phone telling me that IM WRONG, saying it OVER, and OVER again. He either really doesn't know the numbers behind his job (HE'S INCOMPETENT) or he's a real sleaze, giving a bad rep to all dealerships.

And they call themselves a business that "prides themselves of excellence".

Do yourself a favor and go to an honest and sincere dealership and salesman. You don't need to put up with people pulling your strings by tricking you into thinking you're getting a good price on a car and adding it back up by trying to hide fees into your contract.

Yes, they're a big dealership, so yes, they can save you what seems to be a lot of money. But trust me, after having worked with DC Honda of Tenafly, they're only saving you around $15 after all the hidden costs and fees they put into your document. I feel bad for Joe, he seemed like a decent guy and I wanted to give him this sale. Unfortunately Mike didn't care about Joe and his commission

I've been going through nothing but BS for the past two weeks- save yourselves the agony and drive the couple extra miles and go to a trustworthy dealership.

This goes without saying, but PEOPLE- DO YOUR RESEARCH! The positive reviews here are obviously posted by those who DIDN'T do their research, or who got cajoled by the "GENERAL MANAGER" to come back in so he can find a way to trick you into writing a good review.

DONT FALL FOR IT- I DID!

1
★☆☆☆☆

CAUTION: THOSE LOOKING TO CHECK OUT DCH, READ THIS REVIEW FIRST-

This has been the ABSOLUTE WORST buying experience for me. Long story short, I went in to speak to someone about leasing a Civic, a guy named CJ tries to give me the run-around and pull a fast one on me, all the while raising his voice.

Fuming, of course I'm going to write a review to warn others. And of course, Mike (who calls himself a general manager) doesn't want the word to get out and gets me to come back in to make a deal. I give Mike the benefit of the doubt, and after having taken the contract home (not yet signed), I notice that he's trying to get me to pay the document and registration fees TWICE.

Because I want to sign and drive without paying a down payment, he's ADDING the document and registration fees into the SELLING PRICE of the car. BUT on top of that he expects me to pay the $484 of fees again over the term of 36 months. When I called him out on it, he sat there yelling into the phone telling me that IM WRONG, saying it OVER, and OVER again. He either really doesn't know the numbers behind his job (HE'S INCOMPETENT) or he's a real sleaze, giving a bad rep to all dealerships.

And they call themselves a business that "prides themselves of excellence".

Do yourself a favor and go to an honest and sincere dealership and salesman. You don't need to put up with people pulling your strings by tricking you into thinking you're getting a good price on a car and adding it back up by trying to hide fees into your contract.

Yes, they're a big dealership, so yes, they can save you what seems to be a lot of money. But trust me, after having worked with DC Honda of Tenafly, they're only saving you around $15 after all the hidden costs and fees they put into your document. I feel bad for Joe, he seemed like a decent guy and I wanted to give him this sale. Unfortunately Mike didn't care about Joe and his commission

I've been going through nothing but BS for the past two weeks- save yourselves the agony and drive the couple extra miles and go to a trustworthy dealership.

This goes without saying, but PEOPLE- DO YOUR RESEARCH! The positive reviews here are obviously posted by those who DIDN'T do their research, or who got cajoled by the "GENERAL MANAGER" to come back in so he can find a way to trick you into writing a good review.

DONT FALL FOR IT- I DID!

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No hard sell here, where the wrong type of come on can leave you charging from the dealership. These people understand their customer, and want to make sure that everyone drives out in a car that's just right for them.

4
★★★★☆

No hard sell here, where the wrong type of come on can leave you charging from the dealership. These people understand their customer, and want to make sure that everyone drives out in a car that's just right for them.

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the above review by Michael M. is a complete phony. I looked up his past reviews and found that he just copy and pasted verbatim information from the websites of the companies he's reviewing. total scammer.

3
★★★☆☆

the above review by Michael M. is a complete phony. I looked up his past reviews and found that he just copy and pasted verbatim information from the websites of the companies he's reviewing. total scammer.

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This is a great auto business dealership. I purchased my car their back in 2003. Up to this day and date I have not had one single customer complaint with this company. This place of business is really specialized into providing you with the greatest deals on all luxury cars from domestic to american used and new cars. They provide excellent and outstanding customer service to all its customers such as myself. All maintenance performances on all vehicles are done in a very timely and efficient manner right on schedule in compliance to all appointments made by their consumers. They are very caring regarding all your auto needs. The have great auto parts for all your needs and very friendly and courteous staff always available to answer all your auto need questions day and night. This is the type of dealership that is sincerely straightforward with all its customers. No gimmicks, no scams, no hidden fees, they tell it to you like it is. I consider this dealership to be very reputable, courteous, professional and ethical. I would rate this business location as an A-1 grade for all the services they provide.

4
★★★★☆

This is a great auto business dealership. I purchased my car their back in 2003. Up to this day and date I have not had one single customer complaint with this company. This place of business is really specialized into providing you with the greatest deals on all luxury cars from domestic to american used and new cars. They provide excellent and outstanding customer service to all its customers such as myself. All maintenance performances on all vehicles are done in a very timely and efficient manner right on schedule in compliance to all appointments made by their consumers. They are very caring regarding all your auto needs. The have great auto parts for all your needs and very friendly and courteous staff always available to answer all your auto need questions day and night. This is the type of dealership that is sincerely straightforward with all its customers. No gimmicks, no scams, no hidden fees, they tell it to you like it is. I consider this dealership to be very reputable, courteous, professional and ethical. I would rate this business location as an A-1 grade for all the services they provide.

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