Rehab Center

★★★★☆
  • 435 S Kinzer Ave # 2

    New Holland, PA 17557

    Map & Directions
  • 717-351-2468

Health & Medical

Health & Medical
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Rehabilitation Care Group

1507 7th St Lincoln, AL

3.5 2
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I recently ended therapy at the Garden Spot Center this past summer and I have absolutely no complaints whatsoever. I had a shoulder strain and my doctor advised that I go to the Rehab Center because of the distance to my house and because of the treatment they give there. He could not be any more right! Will (who seems to be in charge of the front) was extremely helpful and explained my insurance in detail, answering every question I had. I have a rather high co-pay and he explained a program they offer that reduced my co-pay to only $5 which was great especially in these times. The other lady in the front didn't hound me to pay like other offices do yet reminded me each week so my bill didn't become outrageous and they understood when I couldn't pay my copay that day. Will was great, his singing on the other hand, not so much. Not to mention he's hilarious to talk with.

The staff in the back was extremely helpful to my injury pushing me each visit to get back to 100% Janelle and Kim were strict, especially when I didn't do my home exercises, but if it wasn't for them I wouldn't be back to swimming each morning. What I like most about my therapy was the family like atmosphere they bring. Each employee genuinely seemed that they liked working with each other which made going to therapy less of a hassle and more of a treat. The joking between the staff had me in tears on some days. The only bad thing I can say about the Rehab Center is that some days, it was extremely busy and the staff seemed to be running around however I still received high quality of care that I don't think I could have if I went to another facility. Overall, I would recommend anyone to go there for any PT needs

4
★★★★☆

I recently ended therapy at the Garden Spot Center this past summer and I have absolutely no complaints whatsoever. I had a shoulder strain and my doctor advised that I go to the Rehab Center because of the distance to my house and because of the treatment they give there. He could not be any more right! Will (who seems to be in charge of the front) was extremely helpful and explained my insurance in detail, answering every question I had. I have a rather high co-pay and he explained a program they offer that reduced my co-pay to only $5 which was great especially in these times. The other lady in the front didn't hound me to pay like other offices do yet reminded me each week so my bill didn't become outrageous and they understood when I couldn't pay my copay that day. Will was great, his singing on the other hand, not so much. Not to mention he's hilarious to talk with.

The staff in the back was extremely helpful to my injury pushing me each visit to get back to 100% Janelle and Kim were strict, especially when I didn't do my home exercises, but if it wasn't for them I wouldn't be back to swimming each morning. What I like most about my therapy was the family like atmosphere they bring. Each employee genuinely seemed that they liked working with each other which made going to therapy less of a hassle and more of a treat. The joking between the staff had me in tears on some days. The only bad thing I can say about the Rehab Center is that some days, it was extremely busy and the staff seemed to be running around however I still received high quality of care that I don't think I could have if I went to another facility. Overall, I would recommend anyone to go there for any PT needs

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I recently had physical therapy at this facility and I would just like to pass on a word of caution. On my first visit, the gentleman at the front desk told me that they had contacted my insurance, said that I was 100% covered after a $35 deductible had been reached, and that I would be good for up to 20 visits for a calendar year.

I paid my co-pay at the end of the first visit. When I went to the desk he looked at me like, "What do you want?" I said that I wanted to pay my co-pay and he replied with either paying the whole thing or spreading out over the number of visits. I said I would pay the whole $35 at one time.

Two weeks after ending therapy, I get a bill in the mail for $70, two missed $35 co-pays. I was confused because he made it sound like there was only one co-pay, which shocked me right there. I guess that should have been my red flag. Not to mention, after every visit, no one said a word about seeing the cashier on the way out.

So, just be careful with what they tell you and if you're not sure, ask questions. Don't be like me. All in all, it's a nice facility, the employees seem friendly. But it seems like a waste of insurance money, most of the equipment can be found in your local gym if people would only take the time to take care of their own bodies instead of waiting until drastic measures need to be taken.

3
★★★☆☆

I recently had physical therapy at this facility and I would just like to pass on a word of caution. On my first visit, the gentleman at the front desk told me that they had contacted my insurance, said that I was 100% covered after a $35 deductible had been reached, and that I would be good for up to 20 visits for a calendar year.

I paid my co-pay at the end of the first visit. When I went to the desk he looked at me like, "What do you want?" I said that I wanted to pay my co-pay and he replied with either paying the whole thing or spreading out over the number of visits. I said I would pay the whole $35 at one time.

Two weeks after ending therapy, I get a bill in the mail for $70, two missed $35 co-pays. I was confused because he made it sound like there was only one co-pay, which shocked me right there. I guess that should have been my red flag. Not to mention, after every visit, no one said a word about seeing the cashier on the way out.

So, just be careful with what they tell you and if you're not sure, ask questions. Don't be like me. All in all, it's a nice facility, the employees seem friendly. But it seems like a waste of insurance money, most of the equipment can be found in your local gym if people would only take the time to take care of their own bodies instead of waiting until drastic measures need to be taken.

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