Guidance Center

★★★★☆
4.4 5
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After you make an appointment Guidance Center in Franklin, you go sign in. The people at the front desk are very polite and that's the only good thing i can say about this place. But you then see your therapist. You sit and talk to them

3
★★★★★

After you make an appointment Guidance Center in Franklin, you go sign in. The people at the front desk are very polite and that's the only good thing i can say about this place. But you then see your therapist. You sit and talk to them

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I've suffered for years from depression due to a seratonin imbalance. New to the area, I got right in to see a therapist and psychiatrist with minimal wait time. The staff is patient, compassionate, and honestly cares about how you're

3
★★★★★

I've suffered for years from depression due to a seratonin imbalance. New to the area, I got right in to see a therapist and psychiatrist with minimal wait time. The staff is patient, compassionate, and honestly cares about how you're

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This is absolutely hands down THE worst experience I have EVER had with a doctors office of any kind. The office staff, although 'nice', are clearly as depressed as the patients that visit there. The on-call nurse doesn't return phone calls. This is not a one time issue, this is an EVERY TIME issue, resulting in sick people not getting their meds through absolutely no fault of their own. This is incredibly dangerous and outrageous. No one should have to call multiple times and chase down help. Aren't they supposed to be there to help? The nurses that actually see the patients are nice, but they're not the ones that return the majority of the calls. I am so fed up with these people, there are just no words. If this doesn't improve soon, I WILL report them to every place I can possibly find. If they are doing this to my family, who knows how many others are being completely neglected?

0
★☆☆☆☆

This is absolutely hands down THE worst experience I have EVER had with a doctors office of any kind. The office staff, although 'nice', are clearly as depressed as the patients that visit there. The on-call nurse doesn't return phone calls. This is not a one time issue, this is an EVERY TIME issue, resulting in sick people not getting their meds through absolutely no fault of their own. This is incredibly dangerous and outrageous. No one should have to call multiple times and chase down help. Aren't they supposed to be there to help? The nurses that actually see the patients are nice, but they're not the ones that return the majority of the calls. I am so fed up with these people, there are just no words. If this doesn't improve soon, I WILL report them to every place I can possibly find. If they are doing this to my family, who knows how many others are being completely neglected?

Pros: Some of their nurses are nice

Cons: On-call nurse doesn't return calls, no emergancy help

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I am very happy with the Guidance Center. They are very tendered and seem to treat everyone with love and compassion. I really really appreciate the receptionist there as well as Susan. I recommend them highly!

2
★★★★★

I am very happy with the Guidance Center. They are very tendered and seem to treat everyone with love and compassion. I really really appreciate the receptionist there as well as Susan. I recommend them highly!

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This agency has some good counselors. In the past this was not so, but the last two years have seen some positive changes. They are based on your income and try to help those that have no insurance or little money.

4
★★★★☆

This agency has some good counselors. In the past this was not so, but the last two years have seen some positive changes. They are based on your income and try to help those that have no insurance or little money.

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