Capitol Federal Savings Bank

★★★☆☆
  • 1408 E Santa Fe St

    Olathe, KS 66061

    Map & Directions
  • 913-381-5400

About Capitol Federal Savings Bank

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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3.3333 3
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I made an error and let my checking get low. As luck would have it overnight I had 2 automatic withdrawals hit taking me neg. about $150, and they charged me $64.00 for my mistake.

Update: After complaining they credited my account.

4
★★★★☆

I made an error and let my checking get low. As luck would have it overnight I had 2 automatic withdrawals hit taking me neg. about $150, and they charged me $64.00 for my mistake.

Update: After complaining they credited my account.

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Awful!!! I have had 2 accounts with Cap Fed for many years. I have a checking and a savings account. The fees they charge are astronomical!! Ufortunately due to my error I had a debit card charge go through my account for $2.16 which gave me a negative balance. Rather than take the money from the savings account to cover the charge...Cap Fed charges a $30 balance charge. $30 to cover $2.16. UNBELIVABLE. You would think Cap Fed would review accounts like this and offer a good faith phone call to their clients to remedy situations such as this but unfortunately they saw the $30 turn into $150 in a matter of hours and better than keeping a long time client. Moving these accounts to another bank today!!!

1
★☆☆☆☆

Awful!!! I have had 2 accounts with Cap Fed for many years. I have a checking and a savings account. The fees they charge are astronomical!! Ufortunately due to my error I had a debit card charge go through my account for $2.16 which gave me a negative balance. Rather than take the money from the savings account to cover the charge...Cap Fed charges a $30 balance charge. $30 to cover $2.16. UNBELIVABLE. You would think Cap Fed would review accounts like this and offer a good faith phone call to their clients to remedy situations such as this but unfortunately they saw the $30 turn into $150 in a matter of hours and better than keeping a long time client. Moving these accounts to another bank today!!!

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I have my mortgage, checking and savings through them and I think they offer great service! They are friendly and easy to work with. They give you a card that they swipe when you go to the bank so you don't have to worry about remembering your account number. They don't have a lot of ATM's in the usual places like convenience stores, but they do have bank locations at the Super Targets that are open late and even open on Sundays! My realtor said they explained my mortgage closing the best he has ever heard! They offer online banking too.

5
★★★★★

I have my mortgage, checking and savings through them and I think they offer great service! They are friendly and easy to work with. They give you a card that they swipe when you go to the bank so you don't have to worry about remembering your account number. They don't have a lot of ATM's in the usual places like convenience stores, but they do have bank locations at the Super Targets that are open late and even open on Sundays! My realtor said they explained my mortgage closing the best he has ever heard! They offer online banking too.

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